Brothers & Bezels Reviews 

111
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I cannot compliment the team more on this sale. From start to finish, Lorent, was accommodating and helpful. The communication was flawless and the end product better in hand than I had hoped for.

Rated 5 out of 5 stars

What a pleasure dealing with Arton. Customer service and Communication was fantastic. Arton sourced the perfect Rolex that I was searching for as a gift for my son. Would highly recommend Brother... See more

Rated 5 out of 5 stars

Buying my first Rolex was a big moment for me, and Arton made it a memorable one. He was extremely knowledgeable, patient, and genuinely helpful. He took the time to explain everything, answered all... See more

Rated 5 out of 5 stars

Visited Brothers & Bezels office with my wife to view and buy Cartier Ballon Bleu watch in steel/gold yesterday. Extremely possitive buying experience. Both brothers are very knowledgeable and... See more

Company details

  1. Watch shop

Written by the company

We are a family based watch trading company with a passion for luxury time pieces. We pride ourselves in upholding high business ethics and maintain complete transparency with all of our cherished clients. All of our watches are authentic so you can shop with peace of mind. We look forward to working with you to source your ultimate grail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Service!

Over the moon with my new watch! After searching for 4 years, I finally found my dream watch. Thank you to Leon for a smooth transaction, great communication & and lightning fast delivery :)

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Rolex Datejust - 18k Diamond President

Outstanding from start to finish!

Wouldn't hesitate to recommend Brothers & Bezels

After scouring the internet for a nice Christmas present I came across Leon at Brothers & Bezels.

What a lovely Lad - No pressure sales, straight talking, very knowledgeable & did everything he said he would in quick time!

The Rolex watch we purchased looked great in the pictures but event better when I opened it.

Thanks Leon you've made my wife's Christmas (& yes she did get it early!)

PS you must have been good - I never leave reviews!

Tommy

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Vintage Datejust 1601

The watch is beautiful and exceeded my expectations. Leon was very knowledgeable and helpful. Everything about this company is professional and inspires complete confidence.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

GMT Master 2

I recently purchased a GMT master 2 from these guys, Leon was great, really helpful.
The watch arrived securely and the whole experience was hassle free.
Would not hesitate to buy from these guys again.
Thanks Leon.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from Leon who was outstanding throughout the whole process as I dithered over what size and bracelet to choose. Leon was very patient and never tried to hurry me in my decision making. He made the whole process from start to finish very smooth. I’m absolutely delighted with my purchase. Would highly recommend. Thank you Leon

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from placing the order…

Great experience from placing the order to the delivery.
Watch arrived extremely well packaged and in near mint condition although 12 years old. Leon was outstanding throughout whole process and put me at ease since I was ordering from US. I am strongly recommending this dealer if you ever considering buying luxury watch.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Superb Service.

Well, what can I say. Buying a Rolex online can be stressful and risky. Leon was excellent. Good, clear communications without any waffle or sales pitch. Very quick to respond to my questions, did me a little video of the watch, paid online securely, and the watch was posted and recieved exactly as promised.

Brilliant.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Look forward to dealing with you again

Would highly recommend and will no doubt buy from again. From prompt replies to competitive pricing.

Recently purchased a Rolex day date from Brothers & Bezels and could not be more happy.

Transaction was smooth and problem free.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

10/10 service 🙌🏼

Leon was extremely helpful throughout the whole process. I had very specific requirements and they were all met beyond expectations. I’m so happy with my purchase and will definitely be using them again in the future

Thank you 😊

10 November 2023
Unprompted review
Rated 5 out of 5 stars

A* Brothers and Bezels

I can’t recommend Brothers and Bezels Ltd enough. This is the second time dealing with them and once again they went above and beyond. The service that they provide is to the highest of standards and they made the whole process from start to finish very smooth. I wasn’t able to come into the shop this time around but every question I had they answered it very quickly. For anyone looking to purchase a watch I can say with the highest of confidence that you won’t be disappointed. Thank you once again to Leon and the team for making this happen.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Brothers and Bezel.
Excellent customer service from start to finish. Unable to visit the shop. Bought via photo, video and verbal communication.I am absolutely delighted with my Rolex watch. Leon is a very trustworthy person for sure!!!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a Rolex

I purchased a Rolex. Brothers and Bezels (Leon) was absolutely fantastic- no question was too much and he sent clear pictures and videos to ensure I was happy! Fantastic service! Thank you

19 May 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Rolex Day Date…

I recently purchased a Rolex Day Date reference 18238 through Brothers & Bezels EBay shop. It is a fantastic watch in immaculate condition for being pre-owned. Leon from Brothers & Bezels was great to communicate with, and followed my requests to the absolute letter. The authentication process was smooth and “signed for” delivery was secure and efficient. I had some anxiety buying a high value watch through EBay without having seen it in person, but my experience with Brothers & Bezels was exemplary, and I would have no hesitation in making another “high-end”purchase from them either at distance or in their London premises.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service

I contacted Brothers & Bezels to enquire about a Rolex and from the word go they were so helpful. They answered all my questions and were so patient with me- it was my first luxury watch purchase so was a little nervous about buying via Instagram but I was reassured with no pressure to buy.

From the time that Leon sent me photos and a video of the watch, I decided to buy and it was delivered at my door less than 24 hours later. Outstanding service! I purchased pretty late in the working day but it was still packaged and shipped to me before closing time.

Very happy customer over here!

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Highly recommend brothers and bezels.

From my first enquiry to my purchase Leon was fantastic throughout, great communication and a warm welcome when I visited the Hatton garden location. A smooth transaction from start to finish.

The watch was in the exact condition described on the advert and shown in the photos.

These guys went above and beyond, and have a very happy customer.

11 March 2023
Unprompted review
Rated 5 out of 5 stars

I bought a Breitling Colt and the watch…

I bought a Breitling Colt and the watch arrived quickly in secure packaging in fantastic condition with all paperwork and box. Leon has been very helpful with fast response to any questions that I had.
Very pleased - thank you !

9 January 2023
Unprompted review

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