Brouwland Reviews 10,432

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I acquired an interest in homebrewing during COVID-19 in 2020 and discovered Brouwland. My go to place for all things home brewing, equipment, ingredients and ideas - good prices, products as adverti... See more

Rated 4 out of 5 stars

Brouwland was great-all products received and liquid yeast fresh. Unfortunately DPD just dumped the delivery by the garage, did not even ring the bell and since there are Hops and liquid yeast, the de... See more

Rated 5 out of 5 stars

I visit Brouwland regularly, as well as order from their website. I always have a wonderful experience with their staff and they stock a large variety of brewing ingredients and equipment. If I don't... See more

Rated 5 out of 5 stars

Always the best selection of brewing products in the Netherlands, timely delivery, just in time for my first brew of the spring.

Company details

  1. Brewing Supply Shop

Written by the company

Europe´s leading wholesaler for all your craft brewing, wine making or artisan food needs.

Brouwland

Written by the company

Al meer dan 50 jaar dé referentie voor bierbrouwers, wijnmakers en likeurbereiders
Brouwland is Europa’s meest gespecialiseerde leverancier voor wijnmakers, bierbrouwers en likeurbereiders en dit zowel voor hobbymatig als professioneel gebruik. Van het kleinste waterslot tot een automatische brouwketel van 2.000 liter; je vindt het hier allemaal. Meer dan 80 winkeliers in de Benelux en meer dan 250 verdelers wereldwijd verkopen onze producten. In Europa’s grootste showroom voor wijnmakers en bierbrouwers staan bijna al onze producten tentoongesteld. Shop je liever online? Geen probleem, je vindt alles terug in de e-shop. Je betaalt veilig online en je kiest zelf op welke manier je je producten geleverd wil hebben, bij je thuis of in een afhaalpunt.
The reference for beer brewers, winegrowers and distillers for over 50 years
BROUWLAND is Europe's most specialised supplier for winegrowers, brewers and distillers, for both hobby and professional use. From the smallest airlock to an automatic brewing kettle of 2,000 litres; you can find it here. More than 80 retailers in the Benelux and over 250 distributors sell our products worldwide. In Europe's largest showroom for winegrowers and brewers, the majority of our products are exhibited. If you prefer to shop online, you can find everything in the e-shop and you can safely pay online too. Moreover you select where you want your shipment delivered; at home or at a collection point.
Depuis plus de 50 ans, Brouwland est la référence pour les brasseurs, les vignerons et les distillateurs.
Brouwland est le fournisseur le plus spécialisé de l'Europe pour les vignerons, brasseurs et distillateurs, pour les amateurs ainsi que pour les professionnels. De la plus petite barboteur à une cuve de brassage automatique de 2.000 litres ; vous le trouvez ici. Plus de 80 détaillants du Benelux et plus de 250 revendeurs vendent nos produits dans le monde entier. Dans la plus grande salle d'exposition de l'Europe pour les vignerons et les brasseurs la majorité de nos produits sont exposés. Si vous préférez faire des achats en ligne, vous trouverez et payerez en toute sécurité dans notre e-shop. En outre, vous pouvez choisir le mode de livraison de vos produits ; à domicile ou dans un point d’enlèvement.
Seit mehr als 50 Jahren die Referenz für Bierbrauer, Winzer und Likörhersteller.
Brouwland ist Europas führender Lieferant für Winzer, Bierbrauer und Likörhersteller sowohl für den Hobby- als auch für den professionellen Bedarf. Vom kleinsten Gärspund bis zum automatischen 2.000- Liter-Braukessel, hier finden Sie alles. Mehr als 80 Einzelhändler in den Benelux-Ländern und mehr als 250 Vertriebshändler weltweit verkaufen unsere Produkte. In Europas größtem Ausstellungsraum für Winzer und Brauer sind fast alle unsere Produkte ausgestellt. Ziehen Sie es vor, online einzukaufen? Kein Problem, Sie finden alles im E-Shop. Sie zahlen sicher online und wählen die Art und Weise, wie Sie Ihre Produkte geliefert haben möchten, zu Hause oder an einer Abholstelle.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Definitely one of the slowest…

Definitely one of the slowest deliveries I have ever had from this company. Product was great but a little overpriced in my opinion

5 December 2024
Brouwland logo

Reply from Brouwland

Hi 

Thank you for your feedback! We shipped your order within 48 hours, but the long distance from Belgium and the weekend in between likely caused the delay. We also appreciate your input on pricing and will pass it on to the responsible team.

Cheers

Rated 5 out of 5 stars

Brouwland are awesome!

Brouwland are awesome. I've bought a substantial amount of supplies and equipment from them and never had a bad experience.

18 November 2024
Brouwland logo

Reply from Brouwland

Hello Corrie,
thank you for your awesome review.
Cheers!

Rated 5 out of 5 stars

Good quality products

Good quality products, competitively priced and speedy delivery.

2 December 2024
Brouwland logo

Reply from Brouwland

Hello John,
nice to read that you are well satisfied.
Until next time.
Cheers!

Rated 5 out of 5 stars

Poorly package but goods replaced

The packaging was inadéquate leading to the box spliting lead to one bag bursting. I lost 40g of dry malt extract making all the contents sticky.Brouwland has now got back to me and are sending me a replacement bag. So good customer service for which I thank them.

3 December 2024
Brouwland logo

Reply from Brouwland

We sincerely apologize for the damaged bag in your delivery, which made a mess of your total order. We sent you an e-mail to look for a solution together and to send you a new bag of malt.

Rated 5 out of 5 stars

Excellent service

I had a delivery issue, but their customer service was super quick to fix it and sent me a new one for free. It arrived at my place in no time. Great company, highly recommend.

3 December 2024
Brouwland logo

Reply from Brouwland

Hi

Thank you for your feedback. According to our records, the order left our facility correctly, but we deeply regret that it did not arrive as expected. Our customer service team will contact you shortly to provide a solution.

Cheers

Rated 5 out of 5 stars

Perfect service

Great service, although shipping was a little slow.

12 November 2024
Brouwland logo

Reply from Brouwland

Hi Michael,
Thank you for your review!
We do our best to ship our packages asap.
Cheers!

Rated 5 out of 5 stars

Great experience

Great experience, fast delivery, good packaging

26 October 2024
Brouwland logo

Reply from Brouwland

Hi Migual,
Thank you for your review!
We're thrilled to hear that you’re satisfied with the experience, fast delivery, and packaging. We strive to provide the best service for our customers. Looking forward to serving you again!
Cheers!

Rated 5 out of 5 stars
Brouwland logo

Reply from Brouwland

Hello Frank,
Thank you for your review! We’re thrilled to hear that you found Brouwland fast and reliable. Providing excellent service and ensuring customer satisfaction are our top priorities, so it's great to know we’re meeting your expectations.
We look forward to serving you again soon!
Cheers!

Rated 4 out of 5 stars

Good product quality but slow shipping

Good product range, fresh hops from early harvest years but takes a bit of time to ship and even the simplest orders can take more than 3 working days to be shipped (as opposed to what their website states), that's the only point that doesn't make Brouwland my first option.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Not impressed

The instructions aren't in full English and there is terminology used that can be very confusing.
I doubt now if I will order again!

17 October 2024
Brouwland logo

Reply from Brouwland

Hi Vicky,
Thank you for your review!
Someone of our customer service will contact you ASAP to see how they can help you!
Cheers!

Rated 5 out of 5 stars

Snelle service

16 October 2024
Brouwland logo

Reply from Brouwland

Hey Frederik,
Bedankt voor je review!
We doen ons uiterste best om een snelle service te bieden, fijn dat je tevreden bent.
Cheeers!

Rated 4 out of 5 stars

Quick response

Order was not delivered, i sent an email and they responded quickly

15 October 2024
Brouwland logo

Reply from Brouwland

Hi Anthony,
Thank you for your review!
We're sorry to hear that your order was not delivered as expected, but we're glad to know our team was quick to assist you. We strive to resolve any issues as swiftly as possible and appreciate your understanding.
Cheers!

Rated 4 out of 5 stars

l'experience est bonne.

l'experience est bonne.

10 October 2024
Brouwland logo

Reply from Brouwland

Bonjour Severien,
Merci pour votre review !
ous sommes ravis que l'expérience ait été bonne. N'hésitez pas à nous faire savoir ce que nous pourrions faire pour vous offrir une expérience 5 étoiles la prochaine fois. À bientôt. Santé !

Rated 5 out of 5 stars

Friendly customer service and my order…

Friendly customer service and my order shipped same day!

21 October 2024
Brouwland logo

Reply from Brouwland

Hi Gary,
Thank you for your review!
We’re so happy to hear you had a positive experience with our customer service! We look forward to serving you again soon. Cheers!

Rated 5 out of 5 stars

Great seller

Great seller! I always have the best experience and excellent support! I'm looking forward to have the best goods from them.
Thank you so much!

23 October 2024
Unprompted review
Brouwland logo

Reply from Brouwland

Hi Fabio,
Thank you for your review!
e're thrilled to hear you've had such a positive experience with us and that our support met your expectations. We look forward to providing you with the best products and service in the future. Cheers!

Rated 5 out of 5 stars

Perfect in all areas

Quick response - high quality items - very satisfying - thank you

16 September 2024
Brouwland logo

Reply from Brouwland

Hi Tim,
Thank you for your review!
We're thrilled to hear that you found our service perfect in all areas, from quick responses to high-quality items. Your satisfaction means the world to us, and we look forward to serving you again. Cheers!

Rated 5 out of 5 stars
Brouwland logo

Reply from Brouwland

Hi Steve,
Thank you for your review!
We're thrilled to hear that you had an excellent experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out. Cheers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look