Brown Bear Reviews 

492
•
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Only just got a new grinder, triedit out on the Sweet Brazil coffee great flavours much better than any supermarket blend. My only problem would be deluvery I ordered 2 small bags and they were se... See more

Rated 5 out of 5 stars

Recommended by a friend & all I can say is excellent coffee & service is quick & friendly. I’ve only bought ground coffee & ive tried most of them & our favourites are, Columbian sweet & fruity not to... See more

Rated 5 out of 5 stars

Got a Xmas present of Brown Bear Breakfast blend, which was delicious, so decided to try their other coffees by purchasing direct. An excellent choice! First class customer service from start to f... See more

Rated 5 out of 5 stars

A few weeks ago I wrote a slightly disgruntled review of Brown Bear. The way the company dealt with my complaint was hugely impressive. A swift and immediate personal response plus some coffee restor... See more

Company replied

Company details

  1. Coffee store
  2. Kitchen supply shop

Written by the company

We love great coffee. All Brown Bear beans are carefully selected from farms around the world and then prepared by our expert roasters to give you the unique taste on which we pride ourselves. We have one of the largest coffee selections in the UK with over 16 different coffees to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

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4.8

All reviews

(492)

11 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast Delivery, no roast date

Delivery of the Brown Bear coffee was prompt; it was ordered it in the small hours of a bank holiday Monday and was delivered on the Tuesday. Quality of the coffee seemed good, though I was disappointed to find that the roast date is not listed on the packaging. Given that the coffee is advertised as 'freshly roasted' I would have liked to see this.

1 June 2015
Unprompted review
Rated 5 out of 5 stars

Great coffee and great service

Coffee is great and reasonably priced. I had an issue with my first order and the customer service was quick to respond and very helpful.

Couldn't recommend enough

27 May 2015
Unprompted review
Rated 5 out of 5 stars

Good coffee - fast!

Really enjoying the coffee - we've tried three of their blends now. All have arrived extremely quickly, despite not paying for the express service. Definitely be going back when I'm through the latest delivery of beans!

26 May 2015
Unprompted review
Rated 5 out of 5 stars

Lovely coffee, great service..

Very happy with my purchases with Brown Bear. I've tried all their coffees and haven't found one I don't like. Their website is great and easy to navigate. Coffee always arrives in time. Definitely recommend :)

Also, they're called Brown Bear and I love bears!

20 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent coffee

Just received my latest delivery of Brown Bear Coffee. A great coffee at a great price. I start my days with Brown Bear coffee. Highly recommended.

8 May 2015
Unprompted review
Rated 5 out of 5 stars

Aeropress delivery

Very expedient with no hassle. Also the cheapest I could find on the web. Can ask for more..!

5 May 2015
Unprompted review
Rated 5 out of 5 stars

Lovely coffee

Lovely coffee, we use it in our built in bosch coffee maker, makes a lovely macchiato

4 May 2015
Unprompted review
Rated 4 out of 5 stars

Sweet Brazil.....Sweet Coffee

Only just got a new grinder, triedit out on the Sweet Brazil coffee great flavours much better than any supermarket blend.
My only problem would be deluvery I ordered 2 small bags and they were sent together in one biggish box which luckily my neighbour held foe me. Bags that fit through the letter box wpuld be appreciated. That said they are great bags to store the coffee in once opened.

1 May 2015
Unprompted review
Rated 5 out of 5 stars

I heartily commend Brown Bear!

I have been a customer of Brown Bear ever since it started trading. I have always enjoyed the various types of coffee on sale - so much so that I never now buy from other sources. I do have my favorites, but I realise that everyone's tastes are different. so far as customer service is concerned, I have been impressed both by the quality of the packing and the promptness of delivery. I have given gifts of Brown Bear coffees to friends, and several have mentioned that they too have become customers. I heartily commend Brown Bear.

29 April 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Customer service was quick to respond to inquiries and my coffee was delivered very fast. Would buy again!

27 April 2015
Unprompted review
Rated 5 out of 5 stars

Lovely decaf coffee without the nasties

I was looking for a Swiss Water decaf coffee and found the Brown Bear brand. As I liked the logo and brand name, I thought I'd give it a go. I absolutely love this coffee, not as bitter as other brands I tried, really great taste and perfect for my percolator.

20 April 2015
Unprompted review
Rated 5 out of 5 stars

High quality coffee delivered to the door.

I ordered the Christmas Blend as a gift for a friend. The abilty to pay using Paypal was convenient and the coffee arrived securely packaged in a matter of days. The coffee itself was a huge hit!

More recently, I have ordered Cub Original Blend to banish pre-exam stress. Again the level of service provided by Brown Bear has been excellent.

20 April 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

Speedy delivery, amazing products and good customer service will definately be ordering from again.

20 April 2015
Unprompted review
Rated 5 out of 5 stars

Yummy Coffee!

Brown Bear offer excellent service, really easy website to navigate and good explanations of the products. My beans arrived really quickly, we're well packaged and taste amazing. Even the prices are good. I honestly have no complaints and plan on using Brown Bear from now on! Thanks 😊

15 April 2015
Unprompted review
Rated 5 out of 5 stars

Coffee subscription

Received my first two bags of coffee after just a couple of days of ordering the coffee subscription, still on the first bag, tastes great.
Can't wait for the next delivery !
First class service.

14 April 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Fast Service!

Just opened my first delivery of ground coffee and made myself a cup. Delicious! Thank you Brown Bear. Going to now find out what my son in law thinks of his birthday gift from me of the actual beans.

11 April 2015
Unprompted review

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