BROWN'S CBD Reviews 102

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I’ve had a mostly positive experience with Brown’s CBD. Their products are of good quality, especially the CBG. The website is simple to use, and delivery was fast with a nice handwritten note include... See more

Company replied

Rated 5 out of 5 stars

My mum suffered from arthritis in her hands and struggled sleeping, managing only a few solid hours a night. Since using the 10 CBD drops the pain and swelling in her hands has reduced massively and... See more

Company replied

Rated 5 out of 5 stars

A nice straightforward site, easy to navigate and place order. Very quick delivery with the sweetest touch of a handwritten note, lovely! The product is exceptional, a smooth light texture, pleasant... See more

Company replied

Rated 5 out of 5 stars

Well what can I say, my son suffers very badly from Trigeminal Neuralgia so I thought we would try these, must admit we really didn't hold much hope out for them but after not using a patch on 3 occas... See more

Company replied

Company details

  1. Cannabis shop

Information provided by various external sources

Our mission is simple - we are here to help you improve your quality of life by offering the highest quality CBD Oil UK and other Hemp Products at fair and affordable prices. We are passionate believers in the power of plants to optimise health and take great pride in supplying some of the most effective hemp-derived wellness products in the world


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Varies top quality products

Their patches i like as its so easy to peal of the backing paper and stick on my forearm releasing the
product held within the patch in a nice and slow way

The delivery of their products are delivered in a secure envelope

18 November 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Gordon, many thanks for your custom and the review. It's excellent to hear that you are happy with the CBD patches.

Rated 5 out of 5 stars

excellent company and product

excellent company and product been using this product for over 9 months now and does exactly what the company says it should do the discount for ordering extra packs is a bonus in todays state of affairs well done browns keep it up

19 October 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Stephen, thanks so much for the review and your continued custom. It's great to hear that our products are benifiting you :)

Rated 5 out of 5 stars

Fantastic products

An absolutely great range of fantastic products, I have a regular order for CBD patches and gummies, I use the patches daily and they are amazing help with my fibromyalgia, much better than most I've tried, the gummies are amazing and help to calm and relax when in a flare or stressed, I keep them handy all the time! The CBD chocolate is truly wonderful, very moreish and yummy, gotta ration it! Highly recommend Brown's CBD products

18 July 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Susan, this is fantastic to read. Thanks for the review and continued custom!

Rated 5 out of 5 stars

I really like browns

I really like browns. A local company that is clear and transparent with their products. I've ordered quite a few times now and have always found it good quality, and at a reasonable price. I started with the 15mg patches for lower back pain which somewhat halped, however I've upped it to the 30mg which makes the pain better, and helps me to walk better.

I also have the cbd 5% which I give to my dog for his arthritis and anxiety, which is also helping. I've just ordered the capsules to see how they are for me. There's a lot of trial and error, what may suit/help one person may not have the same effect on another. You've got to find what works for you.

I ordered a product this morning (Sunday morning) they've already completed it which means it'll be sent out first thing tomorrow and no doubt arrive Tuesday. So, super quick postage too. Keep up the good work guys, kudos to you for the good quality.

And if anyones unsure of anything- drop them a message and ask, they will help.

26 June 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Simone, thanks so much for your kind words :) Great to hear that you are pleased with both the products and service.

Rated 5 out of 5 stars

30 mg cbd patches strips all stick…

30 mg cbd patches strips all stick together in the packet but rectified and sorted

6 June 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Steve, thanks for taking the time to leave a review. We're very sorry to hear that some of your patches were stuck together, we have seen this happen a few times and are looking into ways to ensure that it doesn't happen at all. I can't seem to find any email from you regarding this issue - we will email now to resolve this and of course compensate for any faulty product.

Rated 5 out of 5 stars

Fantastic CBD patches

Fantastic CBD patches. I have been using Browns. 30mg patches for 2 months now. My anxiety and panic attacks have diminished by at least 80%. I'm very pleased with the results I'm getting. My life is a lot easier to manage since finding this product. I would definitely recommend giving them a try it's working for me. Also very good customer care service 👌

17 May 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Peter, this is so great to hear. Many thanks for the continued custom and for taking the time to leave a review.

Rated 5 out of 5 stars

Bought a second order of balm.

Ordered the balm again, as it has really helped with my knee’s which ache after walking distance’s or standing for long periods. Great delivery service, took a couple of days to arrive and an excellent quality product.

9 March 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Thanks for the review Ulrike :) Great to hear that you are happy wit both the product and service.

Rated 5 out of 5 stars

Excellent product

Excellent product. Really happy with the CBG oil, and the way it is suppressing my anxiety, plus I'm sleeping a lot better. Thanks again Brown's CBD. 👍

7 March 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Lee, that's really great to hear. Many thanks for taking the time to leave a review :)

Rated 5 out of 5 stars

I have had very positive experiences…

I have had very positive experiences when dealing with Brown's CBD - very responsive and helpful...good value too and this business is local to me, so...that works for me too! Great job...

3 March 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Mr Smith. Thanks so much for the review! It's great to hear that you've had a good experience.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from Browns; quick delivery and products exactly as advertised. Superb company, would (and have) definitely use again in the future.

7 January 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Mike, thank you very much for the review. It's great to hear that you're impressed with our service and CBD products :)

Rated 5 out of 5 stars

Rapid dispatch of goods

Rapid dispatch of goods! Very high quality products; I take the capsules and having tried other brands over the last 3 years, I can highly recommend them for pain and to aid with the psychological impacts of the discomfort I experience as they also assist with relaxation/anxiety issues. I have recommended the capsules to two family members who have medical conditions. It is very difficult to obtain high quality effective CBD, but the fact that Browns products contain CBDa which is vital for addressing my pain, is one of the main reasons I will continue to patronise this company. Browns are also very responsive whenever I have made email enquiries, they offer a very person centred customer service, I can only report very positive experiences with this company!

3 January 2022
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Caz, thank you so much for writing this. It made our day to hear that you are content with both our products and service.

Rated 5 out of 5 stars

My go to place.

I recently bought some patches for my son, he has had some pain in his left hip side, I have noticed since using them that his pain has been more bearable I would say 80% relief, I will be returning to buy more in the future.

29 November 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Sarah, thank you so much for the review. We're super happy to hear that your son is having positive results with our CBD patches :)

Rated 5 out of 5 stars

2nd time recieving browns CBD products…

2nd time recieving browns CBD products and again not disappointed. Great delivery time, well packaged. After leaving a big gap between my last bottle it was easy to see the difference BrownsCBD had on my mood and general well being. I found this to help massively with my mood and general well being. All the other healthy benefits for me are just an added bonus :)

3 November 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Gareth, we're so happy to hear that our oil has had a positive impact on your wellbeing. Thanks for the review! :)

Rated 4 out of 5 stars

Too much packaging for such a mall bottle

Although the product is great I couldn't believe how much packaging you use. For such a small bottle it came wrapped in tissue paper then brown perforated paper then more brown paper in a box. It would of been just as good in a jiffy bag which could of been posted which would of saved royal mail having to come twice. Totally over the top.

3 November 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Karen, thanks so much for taking the time to leave a review. This packaging issue is temporary. We previously sent products with minimal packaging but we recently outsourced our distribution which lead to this. We are in the process of changing the packaging back to how it was previously.

Rated 5 out of 5 stars

I’m trying the CBD Balm and it’s really helped my arthritis.

I’m trying the CBD Balm and it’s really helping relieve arthritis symptoms in my hand leg and hip joints. Very natural ingredients and nice aroma, so I can recommend it for anybody suffering similar symptoms.

18 October 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Jools, thanks for the review! Great to hear that you are happy with the product.

Rated 1 out of 5 stars

I paid over £70 for my CBD oil.It seems…

I paid over £70 for my CBD oil.It seems very weak and hasn’t really any effect.I bought some previously from the Netherlands for £30 and it was much better.Tasted stronger and helped me with my pain

15 October 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Simon, thanks for taking the time to leave a review. We're sorry to hear that you've not had the best results with our oil. This is the first bad review that we've had in nearly 3 years so would love to discuss this further with you. There may be other factors influencing why you've not had good results rather than the product, which is actually a high strength 20% CBD Hemp Oil. Please drop us an email so we can assist.

Rated 5 out of 5 stars

UK excellence

A nice straightforward site, easy to navigate and place order. Very quick delivery with the sweetest touch of a handwritten note, lovely!
The product is exceptional, a smooth light texture, pleasant taste and really effective in a gentle way (have tried a shop bought equivalent in the past which tasted vile, caused bad breath and a niggling headache, yuk).
Then, of course, the cherry on the cake, this is a UK company and buying British is best!

15 September 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Kate, thanks for the review! We're super happy to hear that you have had a good experience with both the service and the oil. Best of luck with your wellbeing journey :)

Rated 5 out of 5 stars

Great folks!

Very good quality despite seemengly low %. CBG does help us sleep and water soluble CBG clearly works too.
Very quick to post and reply to questions.

12 August 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hi Dawid, thanks so much for the feedback! We're super happy to hear that you have had a good experience with both our service and CBG Oil :)

Rated 4 out of 5 stars

First of all I'd like to thank browns…

First of all I'd like to thank browns for the super fast delivery, there is no knocking that at all.
I ordered the full spectrum 25% oil and been taking for around 3 weeks.
The oil itself is very pleasant and doesn't leave so much of a nasty taste like some others that I've tried in the past.
I'd say it has reduced my anxiety a little but the problem I've had is its had very little effect of my pain, which I was so hoping it would.
I know some oils etc work for some better than others and Browns pricing and delivery are spot on so for that reason I cant knock them at all.
I think I may have to try something else though.

9 July 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Gemma, thanks so much for the review! We're sorry to hear that our oil didn't help much with your specific issue. We are all different and some people may need to experiment with different doses or products to get the best results. Please feel free to drop us an email if you require any assitance, we're always happy to help :)

Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product. Feeling the benefits fast. Nausea and anxiety has melted away. I ordered the water-soluble version and wow! Iv used cbd before but this one is by the far the best and easiest to use.

6 July 2021
Unprompted review
BROWN'S CBD logo

Reply from BROWN'S CBD

Hey Osa, thanks so much for the review! We're very hapy to hear that you have had good results with the water soluble CBD.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look