They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more
Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more
Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more
Company details
- #55 of 92 best companies in Animal feed shop
- #10 of 17 best companies in Nutritionist
- #142 of 264 best companies in Pet shop
- #73 of 154 best companies in Pet Care Store
Written by the company
Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!
Contact info
12-14 Oak Road , SS8 7AX, Canvey Island, United Kingdom
- 01268 209418
- hello@brownspetrange.com
- brownspetrange.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been a customer for a while now
I've been a customer for a while now. Great communication when the products are delayed and now and again there's always an extra treat in the box for Mac xx
Great friendly service every time with…
Great friendly service every time with a great range of products 👌
Food is good for our dog with digestive…
Food is good for our dog with digestive issues and the delivery is good service
Great service
Great service, great dog food and helpful staff if you need to give them a call - amazing!
Well packed quick delivery very pleased…
Well packed quick delivery very pleased with everything thank you
Great place for pets
My dogs love their natural treats and chews and they don’t upset there tummies. Always have excellent customer service and delivery
Excellent service
Excellent service,one of the bowls came out imperfect not only did they fire a perfect one but gave me the imperfect one as a spare, very well packaged and excellent quality. I would recommend them
Excellent product and very fast…
Excellent product and very fast delivery with great care and I buy it regularly from browns pet range 5*
Sent to wrong address
My items were sent to my Billing address instead of my shipping address
Excellent service.
Great range of choice
Great range of choice. Friendly, professional team with informed advice regarding tortoise care.
Really fast delivery & a lovely surprise to receive some great free samples.
Quick delivery and good communication…
Quick delivery and good communication every time I order something from this excellent company.
Also they put on some treats for my dog to try which is really nice of them.
The company is always polite and…
The company is always polite and courteise. However they have run extremely low on dog treats and they have been out of stock for ages.
Unable to get the treats my dogs enjoy.
lovely staff and very helpful
Very good customer service
Very good customer service. I was sent 2 bowls instead of 1 which was a nice surprise. Apparently the customised lettering had smudged slightly so they repeated the process. Also in the package was complimentary chews and tinned food. Very pleased with quality of the bowl. Thank you 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








