BSS Commerce Reviews 1,408

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, frequently highlighting the outstanding customer service. Many people appreciate the personalized and understanding approach, noting that the team often goes above and beyond expectations, even assisting with custom coding. Reviewers also commend the app's seamless functionality, robust features, and the overall smooth user experience, with many finding it essential for their B2B needs. The response times are consistently described as quick and efficient, even across different time zones. However, some customers mentioned occasional issues with the app, such as bugs or conflicts with other modules, which sometimes required the development team's intervention. A few people also noted that while support is generally fast, responses outside business hours can be limited, and in one instance, a customer experienced a lack of follow-up after an initial interaction.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support received.... See more

Application

Users describe positive interactions with the app, highlighting its efficiency and comprehensive features for... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the app's intuitive design,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at... See more

Rated 5 out of 5 stars

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business. Not only that the... See more

Rated 5 out of 5 stars

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our bus... See more

Rated 5 out of 5 stars

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team... See more


Company details

  1. E - Commerce Agency
  2. Software company

Written by the company

BSS Commerce is proud of housing a team of experts in developing and distributing eCommerce solutions. All in BSS's tradition: Best Success Solution - Best Price. Our works have helped thousand of online shops across all eCommerce platforms, namely: Magento, Shopify, Shopware, and more. We're committed to give our customers the best hand-in-hand combo solution-support with the spear-heading technology and application to catch up with the ever-growing that is the market and your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great Quoting & Ordering app that…

Great Quoting & Ordering app that support our business needs with amazing costumer support will help you above and beyond expectations. Must have quote app if you need a quotation and Quick Order app on your website.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied

They put in a lot of effort and had a lot of dedication to support us. We are very happy with the results. Would recommend!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

We got this app as we needed a solution…

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business.

Not only that the team even did some custom work for us EXACTLY how we wanted them to do without hesitation.

Their support is available at a moments notice so this app is a must for any b2b company looking to scale

15 July 2025
Unprompted review
Rated 5 out of 5 stars

It's the best app to sell Multichannel…

It's the best app to sell Multichannel on Shopify. Otherwise you would have to pay 2000$ for Shopify PLUS.

Support and Features are Great! Thats a company you want to work with together as a B2B seller!

Especially thank you Jonas!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

We use several apps from BSS Commerce…

We use several apps from BSS Commerce B2B and this has completely leveled up our wholesale setup.
We wanted a smooth way to manage B2B pricing, hide certain products from retail customers, and give our wholesale clients a clean experience — without having to build a separate store.
BSS Commerce gives us flexible pricing, customer-specific discounts, and a super intuitive rule setup. B2B Lock lets us hide prices, products, or entire pages from non-B2B users. Together, they give us full control.
For us this means less manual work, faster ordering for our wholesale clients, and no confusion for our retail visitors. We’re saving time and offering a more professional storefront — all from one place.
Highly recommend using BSS if you're serious about B2B on Shopify.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and team

The product works amazing and the team, especially Jonas, is beyond great. They've really invested time to help me and showed me the amazing functionalities in the app.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Incredible support – 100/100 experience!

We’ve been working on setting up our B2B site and ran into a few custom needs, and Emma and Ann went above and beyond to help us out.

Their support was fast, friendly, and incredibly thorough. They didn’t just give generic answers — they really took the time to understand what we needed and guided us step-by-step.

Thanks to them, our B2B setup looks great and functions exactly how we hoped.
I highly recommend the app, and massive thanks again to the amazing support team!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

BSS: B2B & Wholesale Solution

Every challenge we faced was met with a proactive attitude and clear communication, ensuring that any issues were resolved efficiently. Their attention to detail, timely support, and readiness to assist, often anticipating our requirements.
Special thanks to Jonas for always being available and supportive

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic App for Wholesale – Powerful Features & Outstanding Support!

We started using the BSS Solution app for our wholesale website to better manage pricing, product visibility, and ordering rules tailored to different customer groups. From the start, the app has been fantastic—packed with practical, well-designed features that actually make a difference.

One standout is the product incremental feature, which lets us control order quantities without needing to create extra variants in our inventory. It’s been a real time-saver and has made managing our product setup so much easier.

On top of that, the customer support has been top-notch. Jonas has been incredibly helpful, friendly, and patient throughout the entire process. He took the time to understand our needs and worked closely with the tech team to customize everything perfectly for our store.

Highly recommend this app to any business looking to streamline and elevate their wholesale operations!

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Service & Support and Functions

I looked around at a number of apps that could give me the functions I required for a wholesale pricing solution. I settled on this app as it had the most flexible functions; registration form, custom pricing (lots of flex with the conditions!), varying tax treatment, and varying shipping cost rules which is important with larger orders generated with wholesale and can be tailored to a customer type via a customer tag. - plus many more functions I will probably use in the future. I was also pleased to see solutions for extra charges which is handy to add to my retail store for larger or heavier items. The app also adds discount pricing codes and bogo and rules surrounding the usage of those which is very handy.
When there is a lot of function, complexitity can be an issue and it did take me a little while to figure it out, but I got there (and I'm one of those people to hate to read instructions - but there is a lot of written instruction if you need). But the best part is the very helpful and responsive support I've received from Emma and the technical assistance from Nguyen Ngoc Hai who installed the app and a few small customizations. If you have a basic understanding of theme code, you can easily follow their instructions, but so good to have their support and get it up and running correctly the first time. Its packed with function that's given me some more ideas of how I can improve my store. I definitely recommend.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Invaluable help

Once again, I would like to thank Emma for her invaluable help. My problem wasn't solved, but I couldn't find the cause. Thanks to Emma I now know why and how it happens. I can now move forward and look for other alternatives.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer Support

Amazing customer Support - intuitive and easy to use app, they managed our transfer from another system and when we needed other features they were all published and made incredibly quickly - Easton Harry and Mida are incredibly good at what they do and a pleasure to work with. Their subscription app is my absolute favourite with all therelevent features, and perfect analytics - cannot recommend highly enough!

13 June 2025
Unprompted review

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