BTB Surveyors Reviews 

122
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Still awaiting my survey report which is over a week later than the maximum given timeframe of 7 working days post survey. Having to chase every day simply for an update with little to no response eac... See more

Rated 5 out of 5 stars

We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention. The... See more

Company replied

Rated 5 out of 5 stars

We have had two full level 3 surveys from BTB and they have been fabulous both times. They have gone above and beyond both times. Such a professional service. Marisa is just wonderful. And we even got... See more

Rated 5 out of 5 stars

Fantastic service - quick and efficient Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly de... See more

Company details

  1. Chartered Surveyor

Written by the company

BTB Surveyors is a reputable and professional chartered surveying company offering services nationwide to meet the needs of clients. We specialise in providing RICS Home Surveys at Level 2 and 3, offering comprehensive property assessments that empower clients with the knowledge they need to make informed decisions about their properties.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.4

All reviews

(122)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant company from start…

Absolutely brilliant company from start to finish, the level 3 survey report I received on a property I am purchasing was comprehensive and very detailed .Very competively priced and responses to my emails were fast from Marisa ,I would definitely use them again .

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - quick and efficient

Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly detailed but easy to understand with lots of pictures to explain things.
Would absolutely recommend and will use again when I next move house.

Big thank you!

Easiest part of moving house BY FAR 😂

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Really easy to book with an indepth survey with photos that helped us identify issues to help our property purchase. Highly recommend.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We had an excellent experience with BTB Surveyors from start to finish.

Mike was absolutely brilliant — on two separate occasions! The first time, he took the time to explain everything clearly over the phone, which really helped us make the informed (and ultimately right) decision to withdraw our offer. The second time, he went above and beyond to expedite our survey report, getting it ready in less than a week without compromising on detail or quality.

Marisa was also fantastic — always quick to respond to emails, incredibly professional, and genuinely helpful throughout the whole process.

We couldn’t recommend BTB Surveyors highly enough — professional, efficient, and truly caring. A five-star service all around.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Marisa & Mike were there for me every step of the way

Marisa was there every step of the way. Answered all my questions. Mike, who did my survey (L3) was very thorough & after I received my survey he was there to answer any questions I had pertaining to the survey. I managed to negotiate a better offer which more than paid for the cost of the survey. I wouldn’t hesitate to use BTBSURVEYORS again. Thankyou Marisa & Mike.👍

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

BTB's rate was very competitive. Booking was easy. Marisa was responsive to all of our questions. The report was very thorough, but we had a few questions. We were able to have a follow-up call with Steve. He was patient and answered all of our questions. All in all, a positive, painless experience.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from BTB Surveyors.

Excellent service from BTB Surveyors.
I had a level 2 survey and I was impressed by the level of detail captured within this survey. The survey highlighted areas for the solicitor and areas for us to consider.
The survey covered all areas and there are areas highlighted which are considerations for the future which we would not have known about but has enabled us to plan for these in the future once our sale completes.
It was great to see so many pictures to support each area to provide reference.
The survey was booked and completed within a quick turnaround and it was easy to login and access and I had regular updates regarding status.
Highly recommend as a great service provided by BTB surveyors from start to finish.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and easy to communicate with

After being let down by another surveyor, I instructed BTB to conduct a Level 3 survey on a property we are purchasing. Our own property had been surveyed by them the previous week and I found them to be easy to communicate with and really thorough. The surveyor Michael was happy for me to ask questions and responded quickly with a phone call when I queried a section of the report. I would recommend BTB to friends and family.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience of having a LV3 Building Survey

Excellent experience of having a LV3 Building Survey with BTB. Marisa provides quick responses throughout the process. Michael carried out our survey and did an excellent thorough job. Also took time out of his day to discuss the report, which was much appreciated.
Cannot recommend enough and wouldn't consider using anyone else in the future.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Found this company online when i needed a RICS survey for n a property. Brilliant, so pleased i went with them. Marissa was wonderful and very helpful. Responses from both her and the surveyor were very quick. The surveyor called me after the survey had been done to discuss findings in detail and offered for me to call anytime if i had any questions before and after receiving the report. Top class! Highly recommend. The survey is very detailed, to the nth degree, very happy!

8 July 2025
Unprompted review

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