btgpactual.com Reviews 10

I submitted all the details that were required from me to open an account. They rejected it and they were not allowed to tell me why. But they said they would let me know if the decision ever changed. As if I was desperate to work with them.

I attempted to open a non-resident account with BTG Pactual over the course of nearly two months, and the experience was consistently frustrating.

Despite submitting all requested documentation multiple times, there was a clear lack of coordination and ownership throughout the process. Communication was inconsistent, and different representatives provided conflicting information at various stages.

For an institution of BTG’s size and reputation, I expected a much more structured and professional onboarding process, especially for international clients.

In the end, I chose to move forward with another bank that was able to onboard me efficiently and with far greater clarity.

BTG may have strong investment capabilities, but their onboarding process for non-residents requires significant improvement.

I have had a horrible experience with this institution. I was looking to open a bank account with them and they only allow to do it through their app. After a lengthy process, submitting all my details and documents, they reject my request to open an account with no explanation whatsoever. I even tried contacting them, but they refused to give me a reason. I understand that no one should be forced to open an account for every client, but providing the customers with high level reasons for the rejection should be common courtesy. That constitutes a complete lack of transparency and respect towards the client.

So nice and legit platform for earning by trading.
A complete network and company always favour customers and passive income you can get from this platform. My best wishes for owners. Specially for Kbir.