Bubblegum Reviews 265

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... See more

Company replied

Rated 4 out of 5 stars

Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... See more

Company replied

Rated 5 out of 5 stars

Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... See more

Company replied

Rated 5 out of 5 stars

The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... See more

Company replied

Company details

  1. Insurance broker
  2. Insurance agency

Written by the company

Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Price is competitive

Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone.
The customer service is prompt. Hope that after sales service will be prompt too.

13 June 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Car insurance

Easy to use and fast to approve the application.

13 June 2023
Bubblegum logo

Reply from Bubblegum

Hi Lim Siew Kiow,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Snappy and quick!

18 June 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

I like the fact that it had the…options I wanted as add ons

I like the fact that it had the insurance to cover gearbox and engine warranty.

The add in options were relevant as well.

Only pointer to improve on: I was chatting on whatsapp with the bubblegum staff.

They take time to reply to my questions.
It would be better if they could reply in under 15 minutes

18 June 2023
Bubblegum logo

Reply from Bubblegum

Hi Sandy K,

We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need further assistance. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Received Instant Quotation for Car Insurance

Received the car insurance quotation quite promptly via bubblegum's online portal. Fuss free.

17 June 2023
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Reply from Bubblegum

Hi Soo,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Most important is free named drivers…

Most important is free named drivers and cheap premium. Last but not least, free 2 servicing packages which is above the rest of others insurance company. Best of all i love to eat bubblegum. :)

18 June 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

Difficult to Claim

Duno if their claims dept is outsource. After couple of weeks i get reply from claims officer does not seem local and as expected he just reply with standard script of rejection and not a hint of willing to be flexible. When i replied him back on his email then he goes quite mode and no reply at all.

6 June 2023
Unprompted review
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Reply from Bubblegum

Hi Win P,

Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Simple SUBMISSION.

14 June 2023
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Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Easy to sign up

14 June 2023
Bubblegum logo

Reply from Bubblegum

Hi Jason Wang,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Price was the lowest, lower than Budget Direct

Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to respond. Like the engine & gear free warranty thrown in

12 June 2023
Bubblegum logo

Reply from Bubblegum

Hi Vivien Goh,

We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need further assistance. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Very fast and easy to apply.

Very fast and easy to apply.
Easy to navigate in the web interface.

4 June 2023
Bubblegum logo

Reply from Bubblegum

Hi Aendenroomer A,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Good company with competitive prices

Good company with competitive prices . Claims were followed up with constant communications .

No complaints about them .

1 June 2023
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Reply from Bubblegum

Hi Ivan,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Good pricing easy to navigate

Good Pricing, easy to negative and purchase motor insurance

30 May 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

A very easy and smooth process to…

A very easy and smooth process to purchase the insurance policy for my car. Pricing is very competitive as well. Comes with free car servicing package as well!

31 May 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Easy to register and apply for car…

Easy to register and apply for car insurance... After sale service still not known yet

30 May 2023
Bubblegum logo

Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

Don’t buy the travel insurance just…

Don’t buy the travel insurance just because it was cheap, bought it when I travel to Europe in January after submit the claim till now been a few months but they don’t bother to reply at all. 😤

8 June 2023
Unprompted review
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Reply from Bubblegum

Hi Joe Yar,

Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Great deal

Reasonable price with comprehensive coverage

31 May 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Very friendly and easy online platform

Very friendly and easy online platform. Fast response. Thank you

30 May 2023
Bubblegum logo

Reply from Bubblegum

Hi Maidin,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Good and easy to understand

Good and easy to understand. Submitting the application was smooth

30 May 2023
Bubblegum logo

Reply from Bubblegum

Hi JC,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

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