Bubble Panda Reviews 2,386

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including cups, lip balms, and bubble tea ingredients, often highlighting the delicious flavors and variety available. Many appreciate the thoughtful and beautiful packaging, making orders feel like special gifts, and note the excellent value for money. Reviewers frequently mention fast and reliable delivery, with orders arriving well-packaged and on time, often exceeding expectations. However, some customers experienced issues with delayed shipping, with orders taking longer than expected to dispatch or arrive. A few people also reported receiving damaged items, such as broken cups or ruptured bubble tea components, or missing items from their orders. Additionally, there were instances where promotional offers, like discount codes, did not work as advertised, and some found the product descriptions for bundles to be misleading regarding colors or contents.

What people talk about most

Product

People report positive experiences with the product, often highlighting the great taste, amazing flavors, and... See more

Quality

Customers consistently note positive experiences with quality, praising the actual product, amazing flavors,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy delivery and the... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the products and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers consistently praising the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve got lots of kits from them in the past and they’re always perfect. The bubbles syrups and teas taste amazing, their combinations are super delicious and I recently got their lip balms and ice cub... See more

Rated 5 out of 5 stars

I absolutely loved my bundle package from Bubble Panda UK! 🧋🐼💖 The package was such a treat — it came with 3 boxes of boba tea products, some super cute lip balms, a beautiful glass boba c... See more

Rated 5 out of 5 stars

I pre-ordered four Swizzels refill boxes as Christmas gifts, and they showed up well ahead of time, so I had plenty of opportunity to wrap and distribute them. The presentation was excellent, and the... See more

Rated 5 out of 5 stars

Always quick at sending and the kids love them boxes are well presented and kids get excited at trying new ones . The tea its self is fantastic rdally good flavouring we love there's always a offer on... See more


Company details

  1. #2 of 3 best companies in Bubble tea store
  2. #25 of 75 best companies in E-commerce service
  3. #17 of 33 best companies in Tea Shop

About Bubble Panda

Written by the company

We are Bubble Panda!

We are a Manchester based online company, selling bubble tea kits to make delicious shop-quality bubble tea from home. We use premium ingredients and have loads of exciting flavours and toppings to choose from.

Plus, we’ve added a British twist to bubble tea with flavours such as rhubarb. We also sell a range of bubble tea accessories – everything from our signature Bubble Panda cup & straw set to juicy fruit lip balms!

Fast UK Shipping

Free shipping on orders £25 and over

We aim to dispatch all orders in 1-3 working days and then delivery within 2 working days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

It’s really nice tastes good, good for value I just wish they included those straws in each pack 😂 other than that brilliant

22 May 2025
Rated 5 out of 5 stars

Lush

Fantastic I ordered 2 panda blue bottles/cups they look stunning and as one was for a bday gift the design is nice not ott but cute the exotic set refil I got for a decent price on offer at time and the grean tea with honey melon dew syrup and pineapple balls is absolutely lovely looking forward to trying more the sweet shop was as a gift and they enjoyed I was told and again good prices very refreshing so easy to make and best all actually has the taste there was confused what box but I email and got reply ASAP and told the colour labels on box so thank you that was great very kind person on email like how that everythings packed nicely to and send quite fast really recommended and for gifts to and has nice recipe card in there to thank you for fab experience

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, had an issue with my order and had a prompt reply and very satisfactory outcome. Great bubble tea drinks that my daughters enjoy very much. Thank you bubble panda!

19 May 2025
Rated 5 out of 5 stars

Fantastic company

Fantastic company. I had a wrong box in my order but they resolved this within minutes of me letting them know and got the correct box out to me. Everything tastes amazing. I'll be back for more.

19 May 2025
Rated 5 out of 5 stars

Great product!

I ordered the starter pack and the build your own box for my 16 year old daughter for her birthday, she absolutely love them! Good price, quick delivery tastes great!

19 May 2025
Rated 5 out of 5 stars

Love Bubble Panda

Love Bubble Panda, easy website to navigate, huge selection and great quality products, low price and sent very quickly. Have ordered a few times now and have loved everything I have tried - highly recommended to all boba drinkers 🖤🖤

19 May 2025
Rated 3 out of 5 stars

Products themselves were great

Products themselves were great and my daughter loved them as always, disappointment was one of her boba packs was burst on arrival and had obviously spilt within the box and was then unusable.

19 May 2025

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