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Buchan Reviews 

476
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers are very happy with the products, consistently praising their appealing designs, excellent quality, and superior craftsmanship. Many reviewers find the items durable, fashionable, and made with first-rate materials, contributing to a satisfying overall experience. However, some customers experienced significant delays with their orders, with items not arriving or taking a long time to ship, particularly for international deliveries. A few other people also felt that customer service response times were slow or non-existent, leading to frustration when trying to resolve issues.

What people talk about most

Product

Clients share positive opinions on product quality and unique designs, with many appreciating the... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and stating they... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the great quality of products and... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting positive... See more

Response time

Reviewers mention negative feedback about response time, with many customers reporting a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So good! It kinda took a while to get here but that’s alright. It looks sick and it actually works as it is supposed to, the only things i would like different is having a bigger hood for that perfect... See more

Rated 4 out of 5 stars

I totally love the fit and design of the brown cow joggers, but function-wise I definitely prefer the normal joggers. I usually like to put stuff like my phone or airpods into the pockets, but with... See more

Rated 4 out of 5 stars

Really great and kind customer service! I ordered the wrong size and they helped me very well to return the item! One minor thingy was that I had to wait a day for each respond. But I get that they a... See more

Contact info

3.8

Great

TrustScore 4 out of 5

476 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(476)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great products

Have bought several items since last year. The products are great and I still use them till this day. Especially the Valentine Bunks, they look and walk amazing.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

“Great quality clothing with stylish…

“Great quality clothing with stylish designs and excellent customer service! The fabrics feel amazing, and shipping was quick and hassle-free. Highly recommend buchan for anyone looking for fashionable and reliable outfits!”

21 November 2024
Unprompted review
Rated 5 out of 5 stars

It's worth your money

Buchan is the best community I know. There products are very good quality and they just look cool! I love it!

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Very fast and good delivery.
The quallity is insane like s tier.
Very friendly company and amazing staff love the clothes. 😻

29 October 2024
Unprompted review

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