Buckingham Covers Reviews 360

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great selection of first day covers both signed and unsigned at reasonable prices. Excellent service from very knowledgeable staff who ensures that ones wishes are fullfilled at all times. For someone... See more

Rated 5 out of 5 stars

Always a pleasure purchasing items from Buckingham Covers, very helpful people. I love the way I can purchase FDCs using their flexipay system as it helps make collecting easier if I'm on a limited bu... See more

Company replied

Rated 5 out of 5 stars

In my opinion you do everything perfectly! I would especially like to praise the people in the dispatch department, the various items I have purchased other than first day covers have arrived very wel... See more

Rated 5 out of 5 stars

I have purchased Buckingham covers for many years. They are a window into our history. Signatures of famous deceased people let us hold in our hands their names forever. Designs in most areas,are... See more

Company replied

Company details

  1. #105 of 177 best companies in Hobby shop

Information provided by various external sources

UK's Leading Producer of First Day and Commemorative Covers. Limited Edition, genuine collectables celebrating landmark anniversaries and the latest stamps. UACC (Universal Autograph Collector's Club) members - selling the best signed covers in the World. Beautiful artwork and wonderful design, these British Handmade products are the perfect gift and greatest collectables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Keep up the good work!

Don't know how they managed it but they kept going (& kept me going!) throughout 2020 with an amazing range of quality Covers.
Many congratulations, Brian and Team. Look forward to more of the same (but different!) through 2021 & beyond.

25 January 2021
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear we stock an amazing range of quality covers and you have enjoyed purchasing from us :-)

Rated 5 out of 5 stars

Always very helpful and quick to…

Always very helpful and quick to respond to orders and queries.

15 January 2021
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we are helpful and responsive to your orders and enquiries :-)

Rated 5 out of 5 stars

i used the flexible pay option which…

i used the flexible pay option which worked with noissues which enabled me to buy the covers i wanted. covers are always beautiful, i always feelit is wrong to put themin albums theyshouldbe on display.

7 January 2021
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear our covers are beautiful, and that you enjoy taking advantage of our flexi pay scheme :-)

Rated 5 out of 5 stars

Product as advertised

Product as advertised. Delivered on time, good service, content and packaging.

31 December 2020
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I'm please to hear your order was delivered on time and you received a good service from us :-)

Rated 5 out of 5 stars

I had made an error in my application…

I had made an error in my application form not only was it corrected but my purchase was put aside reserved for me so I did not loose the item which has a limited supply. Thank you.

27 December 2020
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Reply from Buckingham Covers

Thank you very much for your positive feedback. We are always happy to help wherever we can :-)

Rated 5 out of 5 stars

All fine

All fine, as usual ! Pleased you were able to combine an order to save me on one postage fee - many thanks team.
Happy Christmas!

2 December 2020
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Reply from Buckingham Covers

Thank you very much for your positive feedback. Glad we were able to combine your order.

Wishing you a Merry Christmas and a Happy New Year :-)

Rated 5 out of 5 stars

Their covers are small works of art…

Their covers are small works of art whether as gifts, keepsakes, collectibles or investments and I can rely on their customer service to always go the extra mile to assist, whatever the query.

2 November 2020
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear you enjoy collecting our covers, and our customer service always go the extra mile :-)

Rated 5 out of 5 stars

Great experience!

My order arrived quickly and was in excellent condition! I am so happy with the stamps and will be making more purchases in the future.

23 October 2020
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear your order arrived quickly in excellent condition and you will purchase from us again :-)

Rated 5 out of 5 stars

Always produces great covers and nice…

Always produces great covers and nice people to deal with , I have been a customer for many years

19 September 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's lovely to hear we always produce great covers and are nice people to deal with :-)

Rated 5 out of 5 stars

Excellent service as always and arrived…

Excellent service as always and arrived in fab condition

16 September 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we deliver excellent service and your order arrived in fab condition :-)

Rated 5 out of 5 stars

Stamps arrived quickly and are of good…

Stamps arrived quickly and are of good quality.
I would definitely use this company again.

13 September 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear your order arrived promptly and you would buy from us again :-)

Rated 5 out of 5 stars

Very good service.

6 September 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear you received a very good service from us :-)

Rated 5 out of 5 stars

Excellent product.

12 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I am very happy you are pleased with your order :-)

Rated 5 out of 5 stars

Fantastic product terrific service

Fantastic product terrific service and quality. Great customer service and friendly service with support. Would definitely recommend.

11 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we deliver great customer service :-)

Rated 5 out of 5 stars

This was my first piece (Queen MPT…

This was my first piece (Queen MPT cover) from Buckingham Covers. Super thrilled with the piece. It is so well put together, it's perfect. Excellent craftsmanship. Thanks for your attention to detail. Love it!

10 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I am so pleased you like your order :-)

Rated 5 out of 5 stars

You've got a fan in Denmark

Tak. Problemfri bestilling og levering til Danmark samt flot vare.
In danglish: Superb in all kind of ways. Thanks.

8 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback :-)

Rated 5 out of 5 stars

Always excellent customer service

Always excellent customer service, love the communications and cover designs.

7 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. It's great to hear we deliver excellent customer service :-)

Rated 2 out of 5 stars

The stamps were sent to the wrong…

The stamps were sent to the wrong address and did not include the name of the recipient, despite me emailing and receiving assurances about these details.

7 August 2020
Unprompted review
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Reply from Buckingham Covers

Good Morning Mrs Wray.

We fully accept our error in sending to billing address rather than delivery address as requested, and sincerely apologise for the mistake.

We would like to offer you 10% discount on you next purchase and will also credit your account for the postage that you have incurred in forwarding on to the correct address. Please contact us via Betty@buckinghamcovers.com and we'll get this sorted for you straight away.

Again, apologies for the mistake, hopefully we get the chance to make it up to you in the future and I hope the recipient was pleased with the Queen stamps collectable.

All the Best,
Jake
Buckingham Covers

Rated 4 out of 5 stars

Beautiful covers in pristine condition…

Beautiful covers in pristine condition but took a long time to be delivered

6 August 2020
Unprompted review
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Reply from Buckingham Covers

Thank you very much for your positive feedback. I am sorry your order took so long to be delivered to you, but I am delighted to hear your covers arrived in pristine conditon :-)

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