Unfortunately I have not received my order which was placed on 12 September 2026. Lots of strange reasons given for delays. But nothing to suggest the order is on its way. I would not recommend g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a truly terrible company. I ordered a buckle. It never arrived. I contacted company by email - no response. I tried contacting by phone - immediate cut off - number on website does not appear... See more
I recently ordered a belt and buckle from this company and then like many read the negative reviews. Fearing the worst and hoping for the best, I received my goods within a week and absolutely no issu... See more
I havent purchased from this company but after seeing negative reviews, I did some digging, the UK company Buckle my Belt Limited was dissolved in January 2025. On their website they say they are a re... See more
Company details
Information provided by various external sources
Leather Belts Handmade to Measure at BuckleMyBelt.com. We sell belt buckles and American Style Buckles, Full Grain Leather Trouser Belts and Leather Jean Belts
Contact info
Alexandra Road 144, SS1 1HB, Southend-on-Sea, United States
- bucklemybelt.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THIS COMPANY IS JUST A SCAM - BEWARE.
This company takes payment and does not deliver the product. They do not respond to any emails and there is no phone contact number. We are going to talk to the police, the fraud department and advise HSBC of this company fraudulent activities. Hopefully this will stop other people be being ripped off
AVOID AVOID AVOID!!! I ordered a belt in January to be…
I ordered a belt in January to be delivered to the republic of Ireland, with a charge of €15 delivery (total rip off) I paid as the belt was reduced, upon confirmation of payment I saw the same belt advertised a lot cheaper so contacted them. I was asked for proof and sent them a screenshot of the offer. I received no response to that but then I was told id have to pay another €15 in customs charges! As I wasn't told about this I told customs to send it back to merchant as you can and I contacted them immediately.
I asked for a refund as I never received the product.and it was within the he 14 days return policy.
Upon repeated emails I have not had one reply, they take the money though.
AVOID THESE SCAMMERS
A bunch of criminals obviously in the…
A bunch of criminals obviously in the right place ESSEX. Take the money but don't send the belt.
BEWARE!!!
Take your money and never deliver
Take your money and never deliver
I am writing this review in March 2024
I ordered and paid for a belt in October 2023
As yet I have not received it
When you chase up they just come back with useless excuses
Do not buy anything from this website!
Avoid or be ripped off.
The dye on my belt started to run and ruined my jeans and tee shirt. Totally ignored by this company. They are acting illegally. Had to fight to get a refund through PayPal.
Belt Order that never arrives
What an absolute sham of a company after constant emails the products never arrive -Avoid at all cost
Was nervous at first but they came through!
My first order was lost in the mail, but they investigated and took care of sending me a new order with no issues! I love the belt, it's great quality and looks good.
Ordered a belt from this company
Ordered a belt from this company. Never again. A sh#*show from start to finish. Waited 2 weeks before querying where my order was. Only then did they hastily respond, having been quick to take my money, and when it finally did arrive it was entirely the wrong colour. In It would cost more and be a waste of effort to pursue this further. Avoid these clowns like the plague.
SCAM COMPANY
I wish there were 0 stars! HORRIBLE company! I paid, never received a belt and no one answers emails! DO NOT ORDER FROM HERE! This a scam company!! #BuckleMyBelt
If I can put less than one star I…
If I can put less than one star I would. Horrible horrible company. Never use them. They told me to measure the belt a certain way and the belt doesn’t fit. As it’s “made to order” which is bull they will not accept the return. Customer service were also rude and unhelpful.
I can't give this 0 stars
I can't give this 0 stars. It took three months to get a refund and even then it was Paypal not the company. Customer service was 100% awful.
Beware...they don't do refunds...at all...and claim that this does not interfere with your statutory rights. A nightmare.
Very good customer service and product
I would recommend this company even though a lot of reviews seem negative! I ordered a belt for my husband and they got in contact straight away double checking if my measurements were correct turned out they wasn't so they put my order on hold for me while I corrected my husband's measurements, I recieved the belt and thought the quality was very good, I will definitely use again. Sally Smith
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! First time writing a negative review but I am so frustrated having been fobbed off by their customer service as they don’t accept returns. They don't seem to put any of these negative reviews on their website!! I now have a substandard belt, that was pretty expensive that they won’t let me return it as they say it’s made to measure. However this is really not made obvious on their website. I would never have bought it otherwise. BE WARNED.
Quality product
Having ordered and then read the reviews on BucklemyBelt I was somewhat sceptical as to the quality of the belt that I ordered. Having received the belt, it was as described good quality leather and cut to the length which I ordered in accordance with their measuring instructions. The only issue I had was the fact that nothing appeared to happen with my order until I sent emails. This maybe due to the fact that the company has too many orders that it is unable to spend the time informing people about the progress of their orders. My conclusion, after receiving a good quality product I will certainly be ordering from this company in the future.
This company sucks@
This company is a pile of crap! There customer service sucks! Been waiting over a month for a belt! Told them the problem and they refused to take care of it and refused to refund my money! Hanks belts or amish leather products they know how to make customers feel respected and well taken care of from start to finish. This crappy company can keep there effin belt and my money and kiss my ass!
##DO NOT ACCEPT RETURNS##
##DO NOT ACCEPT RETURNS##
You won’t see it anywhere on this site, especially if you pay via Apple pay or google pay. If you are lucky enough to get to a checkout page, scroll all the way down and you might see a Refund Policy, not detailed anywhere else on the site which explains that they do not accept returns!!
BUYER BEWARE!
I called crimestoppers
If i could give a no star review i would because they are thieves and email scammers. After i called the police on them for charging me twice and sending nothing, they sent me one childs belt. I will call to their buiseness premisis some day to speak to the boss.
One of the worst companies I've dealt with
One of the worst companies I've dealt with. Ordered a belt off their website. Extremely difficult to work out what size to order, as there is no consistency across the website in regards to wording. The size guide refers to external waist measurement, yet the product page uses belt size instead. I will say that at least they contact to confirm size, so thats something. I received the belt fairly quickly, however the colour of the belt is completely different to the picture on the site. I contacted them and they fobbed me off with a generic response about their terms and conditions and refused a refund. I responded to that email quoting the consumer rights act, and how they are in breach of it, but they have opted to ignore my messages instead of actually dealing with the issue. Really poor service
DO NOT ORDER FROM THIS COMPANY
I ordered my item and still haven't received it 3 months later. No response to email or chat. Worst customer service ever. I am disputing my charge with AMEX.
It's now 15 days since order and still…
It's now 15 days since order and still no belt. When contacted they just tell me they are too busy! Very poor service so would not recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








