Buddhastoneshop Reviews 

3,625
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,175 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service, noting friendly, responsive, and helpful interactions when issues arise. Many consumers appreciate the quality of the products, particularly the comfort and feel of fabrics, and the appealing designs of items like pants and bracelets. However, many people express dissatisfaction with the return policy, finding the process confusing, difficult, or costly, often involving high shipping fees for exchanges. A recurring concern is product sizing, with items frequently running too small or too large compared to expectations, leading to necessary exchanges. Some reviewers also reported issues with product quality, such as unravelling knots or poor stitching, and occasional delivery problems.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing, with many expressing disappointment over... See more

Quality

Consumers find quality to be ambiguous, with many expressing significant disappointment, citing items as... See more

Order

People report ambiguous experiences with their orders, with some customers expressing satisfaction with their... See more

Customer service

Users describe positive interactions with customer service, highlighting experiences where the service was... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it difficult and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 pairs of linen pants in a large but I should have ordered medium. I love the quality of the pants and they are super comfortable so paying the extra $35 dollars to get the right fit is wo... See more

Company replied

Rated 4 out of 5 stars

Products are good quality and they are very quick and helpful on email: I accidentally ordered for delivery to the wrong address, but emailed them and they sorted it out no problem. The clothe... See more

Company replied

Rated 4 out of 5 stars

The harem pants I ordered are excellent quality and feel lovely - except I ordered the wrong size! In the process of exchanging. Customer service is excellent and looking forward to getting the right... See more

Company replied

Rated 4 out of 5 stars

Communication has been friendly and forthcoming from the start. The products are fine albeit a tad overpriced. The adjustable rings are very small in size, and will only go on a European little... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence. Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts. We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be. Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base. At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(3,625)

1,279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Dropshipping

Dropshipping
I bought into the whole marketing story only to be given a mass produced product. Sad, cause it was a nice story

20 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations.

We understand that the story and meaning behind our products are an important part of why many customers choose us. We would like to clarify that while we work with production partners to create and fulfill our products, our focus remains on providing meaningful designs and carefully selected materials rather than misleading customers.

We’re glad to hear that you still felt the product itself was nice, and we genuinely regret that the overall experience left you feeling disappointed.

Your feedback is valuable to us and helps us improve how we communicate our products and brand story more clearly and transparently.

Thank you again for taking the time to share your experience, and we wish you all the best.

Rated 1 out of 5 stars

Rough material and returns to China

The pants are a cute cut and the colors are vibrant, but the material feels like rough burlap canvas that is unsuitable for anyone with sensory issues, and returns must be made to China. This information was left off the website, and I consider this false advertising.

12 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Joy". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

I purchased a linen/cotton shirt that…

I purchased a linen/cotton shirt that not only looks great but is very comfortable & a calm comes over me wearing it. I’ve ordered 2 more of different colors because I love them that much & they’re perfect for summer wear. Reasonably priced & absolutely worth it! Daniel J.

19 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Size chart is a bit off

Size chart is a bit off. I ordered some pants and should have ordered a smaller size. The color and the pattern is beautiful. Working with customer service to be able to replace my order with a smaller size. Look forward to rock these bad boys.

12 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Love the style of the clothing

Love the style of the clothing. Highly recommend double checking and using their sizing chart if you are ordering from the US, do not order your 'normal 'US size. Customer service is prompt and friendly if you do need to exchange.

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Return address is a scam and does not exist

Items look very different from the photos. When I tried to return them, I got an address that does not exist.

17 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Catarina". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Excellent quality

I bought the Women's Spring Fall Buttons Lapel Collar Long Sleeve Mid-length Women's Jacket With Pockets in the wheat color, and the quality of the cotton fabric was excellent, as was the workmanship. The jacket was a few centimeters shorter than specified -- but it is otherwise perfect and the price was really good especially considering the quality of the jacket. And my experience with Customer Service was great. I would definitely recommend BuddahStone and will order from the shop again.

17 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Love the 108 Mala so much.

Love the 108 Mala so much.

Great product xxx

17 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 3 out of 5 stars

Difficult return

I ordered 2 different styles of pants. One fit well, the other was short and not as described in the photos. I am trying to return them right now but I am running into difficulties. Not super impressed.

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Beth". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Really comfortable pants

Really comfortable pants. Good quality and soft fabric

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Not as Advertized

I ordered a shirt. I had trouble from the beginning. After waiting almost a month I was shocked at the product I was sent. In one work CHEAP, sleeves are show as roll up, well hem shows when you roll it up. Material is terrible, and all over the shirt is scimpy, I bought a size up. The sizing is all wrong. I would caution anyone buying from them. Last thing. the price. I can buy a shirt made as badly from Amazon for 15 dollars not 51.

29 May 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

We are sorry to hear that the shirt did not meet your expectations.

We understand that fit, fabric feel, and overall appearance are very important when purchasing clothing online. Please note that the appearance of rolled sleeves and the overall fit can vary depending on styling, body shape, and the way the garment is worn. Product images are intended as a reference, but slight differences may occur in actual wear.

We regret that you were dissatisfied with the material and sizing. We have already shared feedback like yours with our product team for further review and improvement.

Thank you for taking the time to share your experience, and we apologize for the disappointment caused.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Terrific customer service!

Buddhastoneshop’s customer service is excellent. I accidentally ordered a bracelet that was too small as a gift, and they are being so helpful to order the correct size at a minimal cost as a replacement. Would recommend them highly!

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I would not hesitate to buy from them again

I didn't realize that their sizing runs smaller than U.S. sizes. I should have ordered 2 sizes larger. Their customer service team was responsive, professional, and worked with me to resolve the issue. The quality of my pants exceeded my expectations, and I am very pleased with my purchase.

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great collections

Well, I am impressed by the collections and style of the products .. comfort of the clothes make me to my stretches so well.. thank you ❤️

16 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 2 out of 5 stars

Not impressed

I’ve just received mine but not impressed with the harsh fabric and poor sizing, I selected the size suggested but they are very large and have had to take in the waist. I can get better quality in the local market for less money and no >2 week wait. Won’t be ordering any more.
I’m particularly disappointed because I had relied on the good Trustpilot rating before ordering!
Order no. UKBS81737 The sizing chart suggested for a 12/14 I needed 2XL and that is what I’ve got but it would fit an elephant.

15 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Lin". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 1 out of 5 stars

LEARN FROM MY EXPENSIVE MISTAKE

I ordered 2 dresses according to their size charts. The products I received were WAY TOO LARGE. They wanted me to pay a "small processing fee, shipping, and customs duties" of $30USD in order to exchange them for a smaller size. I WILL NOT BE ORDERING FROM THIS COMPANY AGAIN. BE AWARE THAT IF THE ITEMS YOU ORDER ARRIVE NOT AS REPRESENTED, YOU ARE GOING TO LOSE YOUR MONEY. **IN RESPONSE TO BUDDHASTONES REPLY: I SENT TRUSTPILOT THE ORDER NUMBER, AND RECEIPT. ***

12 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Meg Thalken". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 4 out of 5 stars

Linen Pants

I ordered 3 pairs of linen pants in a large but I should have ordered medium. I love the quality of the pants and they are super comfortable so paying the extra $35 dollars to get the right fit is worth it to me. In the beginning when I emailed Buddha stone about how to return the items, it was a bit confusing but eventually after 3 separate emails I understood what I needed to do to get my three correct sized pairs of pants ordered. They let me keep the large sized pair at no extra cost which I felt was generous. The three pairs of pants are still a good deal even with paying the extra money for shipping.

12 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

The item I ordered was great but wrong size

The item I ordered was great, but I order the wrong size, I order a 60mm bracelet instead of a 62mm. I reach out to customer service and they offer me a bracelet with the right size and I just have to pay the shipping cost. I can’t wait to receive my new bracelet so I can wear it🙂

14 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I like these products because of their…

I like these products because of their high quality and variety of items.

1 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great fit nd colour

Great fit nd colour. Love them!

6 June 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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