Buddy & Lola Reviews 18

TrustScore 2.5 out of 5

2.5

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Company details

  1. Pet Care Store

Written by the company

Being a dog owner is one of the best things in life. And we understand because we're dog owners just like you. We founded Buddy & Lola as we have a serious passion for helping dogs after becoming disheartened with the lack of high quality natural dog products available for our own dogs. We make the process of finding healthy natural treats, dog products and all that good stuff easy to find and deliver it straight to your doorstep. You’re the best at making your dog happy and we work tirelessly to help them stay healthy with our range of premium dog products. From our high safety standards to our guaranteed health benefits, we’re so much more than natural. Our quality products, high standards, proven doggy experience and our pet-loving people make all the difference. We use the finest natural ingredients. Each ingredient and process has a purpose, delivering visible benefits for our dogs. Provenance is important to help us deliver the promise from field to bowl to help dogs and their families live happier and healthier lives.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

18 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor result from what i thought…

Very poor result from what i thought was a 'free' (as stated) trial. Food was greasy, packaging all plastic and didn't deliver for weeks.
They automatically take a payment and don't make it obvious that they are going to.
They make it very difficult to unsubscribe, if you struggle with websites, this one is particularly sneaky.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Just Buy It!

I came across Buddy & Lola when my Cavapoo, Teddy had a particularly bad bout of tummy upset that lasted almost a week. I did take him to the vet, but supplemented with the Buddy & Lola chews. He got better after a few days. After a few weeks, I noticed his poo got better that it has done for a long time.

Then recently, he must have scavenged something in the garden and had an upset tummy again. One dose of Super Tummy, some chicken and rice and his daily probiotic chew later, he was back to normal.

I am usually cynical about probiotic claims etc, but Buddy & Lola is the real deal. I honestly think they are good for Teddy’s gut health. They didn’t even ask for a review in their marketing sequence. I love their products so much, I looked them up to leave a review. That says a lot about their products.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Great daily chews

We use two of buddy & Lola products. Both dogs have peaceful pooch and super yummy daily chews. They each get them in the morning and both love them. Trinny suffers from a lot of allergies and a sensitive stomach so the pro & prebiotics in the super yummy chews are great for her. Both dogs can get over excited or anxious so they both get a peaceful pooch chew, I’m sure they help keep them a bit calmer. I’ve recommended them both to quite a few family & friends

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Super impressed with results

We have recently been using the clean canines supplement and are really happy with the results my dogs breath has improved massively and those sloppy kisses arnt so bad now I would highly recommend

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for my collie with allergies

I got the Allergy bundle for my collie as she suffers during the spring and the combination of salmon oil and probiotics has made a real difference to her skin and fur quality.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

A must for dogs with allergies and sensitive tums

We have recently tried the allergy bundle including the Super Daily Tummy powder and the Jammin’ Salmon oil and it’s made such a difference . Harley scratches way less and he has firm poops . We have been using for a week now and are so pleased with the results . We will 100 percent be back and I recommend to anyone who has a dog with allergies or a sensitive Tum - Thank you so much Buddy and Lola x

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Helped with the transition of food!

Wow! We have tried the super tummy instant this week and it has been amazing for my cocker spaniel boy. He is currently transitioning over from dry to wet foods and we thought this would help any runny.. you know whats! and its helped massively. It also arrived super quick!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Everyone needs one!

We have been using the Super Tummy Instant and it's worked wonders on our dog. The fact it has added electrolytes too means it help with dehydration. He actually wants to eat the medicine too because it tastes good! Would highly recommend to all to have in your cupboards!

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I purchased the Happy Tummy Daily 150g and Salmon Oil 500ml last week and it arrived a day or two later. Unfortunately, my dog won't entertain either of the products and refuses to eat her food after.

I contacted customer service and they got back to me within 45 mins to say they had issued me a full refund.

I can't comment on how well the products work but the customer service alone warrants 5 stars in my opinion!

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Went the extra mile!

OK. I posted a review earlier about the communication problem that I had with this company.
UPDATE: They have since responded and really gone the extra mile to resolve the issue, for which I am very grateful. Sadly not many companies out there do the same for their customers! I will donate the salmon oil to a local dog rescue. THANK YOU!

18 March 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with the results!

So far so good with this product! My senior boxer was previously on cosequin for many years, which worked great in the beginning but I felt he needed something more.
He takes 2 Buddy and Lola pills everyday and he has stopped licking his knees due to arthritis. He even has been bouncing around and playing more which makes my heart happy!
The shipping was extremely fast through their site, price was average but the option to try and return if we were unsatisfied made it a no brainer!
I will be buying again! I'm very glad I found this product!

20 February 2019
Unprompted review
Rated 5 out of 5 stars

I had a problem with my order and I…

I had a problem with my order and I sent customer service an email one night. When I woke up next morning I had a message saying my order had been refunded and would I like to try one of their items for free.
Great customer service!

15 August 2018
Unprompted review
Rated 5 out of 5 stars

Honest Company!

Very helpful and professional employees. When my super-picky Lhasa wouldn’t eat the viatamins I ordered I was issued a total refund without argument. I’ll definitely do business with this company in the future.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company, first of all our dogs love these vitamins. I had been looking for a supplement for a long time and wanted to make sure of the quality. Second, there was mix up with the shipping as far as when the vitamins were delivered. With no questions asked they shipped another bottle right away. There is something to say about customer service these days and it's nice to see great customer service is still around. Thank you for a great product which our dogs love.

Sincerely, Dennis and Pam, Snickers, Joey, Pawsey, Flash, Cole and Arya...

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Quality and freshness in every order

Quality and freshness in every order. We love our girl and want nothing less.

20 May 2017
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hello, thank you for your kind words. Our dogs are so important to us and making sure they get the best quality supplements is the most important thing. It's what we're all about here at Buddy & Lola - advanced nutrition that is wholesome with proven results. We appreciate your review. Thank you for being a customer of Buddy & Lola. Clare, Founder & Fur Mom

Rated 4 out of 5 stars

My diabetic dog loves the vitamin so …

My diabetic dog loves the vitamin so much he thinks they are a treat

15 May 2017
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hello and thank you for taking the time to give us some feedback - we appreciate it! My name is Clare and I am the founder of Buddy & Lola and also a pet parent myself. I am so pleased to hear that your dog is enjoying our vitamins. They are packed with vital nutrients and minerals - a treat with benefits. We put our heart and soul into developing the best dog supplements so that our canine companions can live long, happy and healthy lives. Thank you for being a customer of Buddy & Lola. We're a family business and it means so much to us. All the best, Clare, Founder & Fur Mom

Rated 5 out of 5 stars

Starting with the buying experience -- …

Starting with the buying experience -- buddy and lola has the BEST customer service that answers questions quick and in detail. I first ordered buddy and lola a year ago and give my Siberian Husky the omega 3, hip and joint, and probiotic tabs daily. She eats them right up as a pre-meal snack before eating her food. Her behavior, skin and stool has made such an improvement since I've started giving these to her. She is a happy pup!

13 May 2017
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hello from Buddy & Lola

Thank you so much for your honest review - it means a lot to us. Customer feedback is incredibly important and helps us to better serve our awesome customers. We're over the moon to hear that your pup is doing so well using Buddy & Lola's products.

Way to go!

Clare, Founder & Fur Mom

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