BuddyBoss Reviews 828

It was a very good, pleasant, and helpful conversation. I had the problem that I had written a / after the URL in the settings where it shouldn't be, and the page wasn't working the way I wanted it to—but the way it should with that / ;-). Support helped me solve this problem. They also asked me what else they could do for me, and I was able to ask further questions that I hadn't yet clarified.

FurQan of the BuddyBoss team has helped amazinly beyond my expectations of efficiency, result and speed! Awesome!

Very good experience! The theme is great and the support too. I recommend it.

The reaction was helpful, with a lot of patience and even a reminder when I did not reply, just to be sure that the issue was resolved!

Sarfaraz provided excellent customer service and is always helpful in finding solutions to the issues I have.
Sarfaraz is always a pleasure to work with.

There is nothing like experiencing tech issues during your first launch campaign. I spent 8 hours trying to solve it on my own while waiting to hear from the support team. Sarfaraz was able to solve the issues in 2 days. He was very patient with me and used it as a learning experience, walking me through the changes he made,

It's 2025, and I could not be more impressed with BuddyBoss—and its support!

We planned to move to BuddyBoss in 2021, but they were dealing with numerous technical challenges, so I put it off. Support was good, but there was only so much they could do until the core issues were fixed.

Now everything is FANTASTIC! Not only does BuddyBoss have everything I want, it's 2-3 times faster, with a fraction of the bug complaints, and they're fixed quickly.

We're moving our site from an old SAAS platform that we've been on since 2009. I emailed support this morning regarding migration. Support Engineer Rezwan replied in less than 30 minutes with the comprehensive and easy-to-understand information I needed. I replied asking him for his opinion on what I'm thinking of doing, and he answered that right away.

Thanks, Rezwan!

I'm looking forward to migrating my community to BuddyBoss ASAP.

Thank you for the very fast and professional response in solving the problem.

The service has been absolutely terrible over the past couple of months.
A bug in the core functionality of the mobile app hasn’t been fixed — I’ve been waiting for a response for over two weeks.
Another bug in the mobile app has been left unresolved, and the tech team responds at best once every four days.
After getting access to production, the tech team took it down.
I strongly advise reconsidering working with them on a larger scale.

Yes experience

I've been working with the BuddyBoss theme and platform pro since early 2025 and find it a great platform for building community with lots of wonderful features. What's particularly impressive is the vast number of clear tutorials on every aspect of the software, linked where you need them so there is no endless thrawling through help articles.

Recently we moved hosting and in the process actually set up a staging site for the first time in order to make tweaks and introduce additional features prior to going life. Initially we had issues activating BuddyBoss on staging but once the support ticket was raised, Rezwan quickly solved the problem and had us up and running in no time.

Great service, I was helped by Prabs with looking at my buddyboss setup. And I am proceeding to also buy the buddyboss done for you servcice app.

Really happy!

I have just started using Buddy Boss software for a new website and it has been very easy to use with lots of functionality. When I had a question, they responded quickly and Rezwan gave me some great ways to solve my problem that were very effective.
Thanks for the great software and customer service.

I am going to start this with the fact that I LOVE the BuddyBoss platform and all my experience with the wordpress version was smooth and support would always get back to me (really quickly!). So I finally took the leap and signed up for the App too!
Getting the app was a bit overwhelming at first but i did manage to get through it - until publishing at which point I lost track of what i had done and hadn't and tbh the google side was confusing! I logged a support ticket and in less than 24hrs Prabs emailed me with a calendy link and literally checked everything for me and helped me get the publishing submitted - he sat on the call let me screen share explained everything to me and was so kind, patient and knowledgeable - We got the app submitted to publishing and everything was sorted. He then also did a review of my BuddyBoss site and gave me some great tips to increase speed and functionality! Thank you so much Prabs! You're the best!

Very quick response and resolution to my problem

Really great experience 🎉❤️👍

First of all I never write reviews but this service was above and beyond. I’m new to WordPress and BuddyBoss was recommended by a colleague. Upon downloading, I had some issues (on my end) and was fortunate to connect with an IT person named Rezwan who not only resolved my issue but even helped me get started with this plugin in general. Very pleased with the plugin and even more pleased with the service!

Very fast e detail answer! Recommended