The worst
The worst! Never book your flights through them, it's always worth to book direct with the airline. They will always make up ways to make you pay extra!
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The worst! Never book your flights through them, it's always worth to book direct with the airline. They will always make up ways to make you pay extra!
ABSOLUTE SCAM COMPANY
ADD ONS ARE FAKE
WILL TAKE YOUR MONEY AND WONT CHANGE YOUR FLIGHT OR REFUND
ABSOLUTE SCAM, AGAIN AVOID AT ALL COSTS
ONE word describes Budget Air ....SUCKS!!!
I had a horrific accident and broke my neck a week before my flight. Budget confirmed I had a refundable ticket, but there is a service fee of course but I said I have no option they said ok we followed up weeks later and they changed their minds....they use a long stalling period...........I AM FILING COMPLAINTS WITH EVERY AGENCY THAT WILL TAKE THEM
The worst portal for booking an airline ticket.
Walk to your destination but don't book an airline ticket using BudgetAir.
They'll add additional charges for any form of payment you choose.
If you need any support after booking a ticket, the support team is rude, incompetent and only knows to copy+paste messages and not provide a clear answer and they will CLOSE the chat when they feel like it. You have no say in it.
After charging me 5,000/- INR to prebook my seats, they said- 'your seats selection failed & refused to issue the refund to me'. Pathetic service, Would never recommend it.. I will never book a flight with them in future
Booked using budget air for a trip, did not get any confirmation email which was to be expected as per their site, when I contacted support they said they will check and I will get the confirmation shortly. After a day i get an email that my booking could not be completed as the Fare did not match with the Airline, it was close to 2100 Euros and its been 10 days now and I am still waiting for the refund, and they are now saying the I will a refund reference number only after 8 weeks.
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