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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their helpfulness in guiding choices and providing excellent recommendations. The service is frequently described as top-notch, with many people appreciating the efficiency, timely installations, and overall smooth process from consultation to fitting. However, some people were dissatisfied with the pricing, finding it to be expensive for the quality received. A few other people also felt that the product quality was not always up to par, citing issues like blinds breaking or being installed incorrectly, leading to disappointment and additional costs.

What people talk about most

Service

Consumers find service to be positive, with many praising the professionalism and efficiency of the workers,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the professionalism, friendliness, and... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the prices to be good, reasonable, or... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction, praising the selection... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the good quality material,... See more

Based on these reviews

Rated 5 out of 5 stars

Had a great experience during the entire process while working with Budget Blinds. Christy was knowledgeable of the products and made recommendations based upon my needs. When it came to the install... See more

Rated 5 out of 5 stars

The nice man who installed my blinds was extremely experienced, nice and friendly. He did an excellent job in a very short time. I’m sorry I have forgotten his name but hope this review gets to him be... See more

Rated 5 out of 5 stars

From the first contact through the installation everything went well. Any concerns that I had after my order was placed was addressed right away. Have to extend the 5-star review to CareyAnne Hill,... See more

Rated 1 out of 5 stars

The franchise so called business model will not allow me to use the nice lady but instead I am forced to use the non professional rude person. Then, the blinds broke and I can get no one to help with... See more

Rated 1 out of 5 stars

Multiple issues and NO response! I've have numerous issues with my blinds and the owner will not respond to my texts, calls, emails. It's like a scam! And there is no recourse, because when you c... See more

Rated 1 out of 5 stars

So I called two locations for BUDGET BLINDS (BRAMPTON & BOLTON). I initially called Brampton as this is where I purchased my blinds in 2017. One of my motorized blinds stop working and i was looking... See more

Rated 1 out of 5 stars

Their customer service is horrible. I’ve called 4 times and get a call center , that say someone will contact me, but they don’t. Over and over again You can’t talk to an actual person who works f... See more

Rated 1 out of 5 stars

Scheduled a consultation to get some blinds installed for my parents. The person who came to do the estimate hardly spoke to my parents. He left his card and said he would email us the estimate. I hav... See more

Rated 1 out of 5 stars

This company is horrible. I have a home in San Francisco and had a salesman from Budget Blinds named David come out to discuss new blinds. He came to my place to measure and give me a quote on blinds... See more

Rated 1 out of 5 stars

It took 6+ months of complete mismanagement with Budget Blinds. The new owner took incorrect measurements which had to be remeasured by the professional installer. Waited 6 weeks again and I had to... See more

Rated 1 out of 5 stars

I spent over $20,000 on blinds from Budget Blinds for a vacation home in Lincoln City. The original order and installation went very well. I had some windows that were odd shaped that they did not h... See more

Rated 5 out of 5 stars

Use them every time I need blinds, very nice salesperson. Dont have long to wait till they are made, lovely bathroom blind well made good quality material very stylish ,price not too bad, well recomm... See more

Rated 5 out of 5 stars

Called Peter about new motorized window blinds. He scheduled an appointment to visit our home where he made excellent recommendations that were reasonably priced. Within two weeks he called and booked... See more

Rated 5 out of 5 stars

I found it a top drawer service from start to finish . I’m so glad I phoned their number she was very helpful explaining everything. Extremely professional workers swiftly completing a brilliant... See more

Rated 5 out of 5 stars

Excellent company to deal with. Great advice on how to deal with an awkward room; excellent price; fitting varied out at the time and date agreed, and the quality of the blinds is first rate. Have no... See more

Rated 5 out of 5 stars

First class service from. Budget Blinds from start to finish. Came and gave a quote when they said they would. Very competitive prices. They delivered and fitted my 3 blinds exactly when they said th... See more

Rated 5 out of 5 stars

Fantastic service from sales to fitting. Budget Blinds have now fitted every window in my home. Very quick from choosing styles to fitting. Great choice of colours and patterns. Highly recommend this... See more

Rated 5 out of 5 stars

This is the second time I’ve had budget blinds, install window coverings for me. They have always been on time , when they say they’re going to be here they are this morning. I had Steve and John inst... See more

Rated 5 out of 5 stars

Very easy company to work with, called them out for a quote, this accepted on the spot, replacement Velux blinds delivered when they said they would be and just fitted (Wed 11 Feb 2026) with no hassle... See more

Rated 5 out of 5 stars

Well my house looks amazing l had my zebra blinds installed by the installer James he was amazing, very friendly and precise. He did everything with excellence. I would definitely recommend budget bli... See more

Rated 5 out of 5 stars

I ordered a full set of blinds for my new house . I am very happy with them ,the staff were fantastic.The company is very well organised, the staff are very helpful and friendly and efficient.The pri... See more

Rated 5 out of 5 stars

I'd like to say a big thank you to Victoria and the team at Budget Blinds. We're so happy with our 8 sets of blinds after recently moving in. A friendly service, professional and a good price. I wo... See more

Rated 5 out of 5 stars

Excellent service and very helpful. Would highly recommend them. Definitely use them again if a need new blinds. Thank you for the fitter helped cut up our old blind so we could put it in our bin.... See more

Rated 5 out of 5 stars

If we could rate Budget Blinds a 100, we would! Ironically, the absolutely best service by a company is demonstrated when there is a bit of an error; how they respond at that p... See more

Rated 5 out of 5 stars

From pricing to measuring and to the fitting all 5*plus looks like a very well run close nit business would defo recommend

Rated 5 out of 5 stars

Steve & John arrived on time ,on New Year’s Eve day no less. They were friendly and very professional . They worked efficiently and completed the installation quicker than I imagined . Love the blind... See more

Rated 5 out of 5 stars

We had Budget Blinds installed in our new home. We are happy with them. Recently, a piece broke on a door that leads to the patio, and I crushed the bottom couple of blinds. I called Budget, and th... See more

Rated 5 out of 5 stars

the price was fair , the rep was great , time line was on schedule and install was seamless , we highly recommend them .

Rated 5 out of 5 stars

Budget Blinds Chevy Chase Md. I live in NJ and have a rental apartment in DC in need of blinds. I needed a company willing and able to deal with me remotely and coordinate directly with my tenant. I... See more

Rated 5 out of 5 stars

We love our custom shutters from Budget Blinds! They measures, installed and took away our old blinds!

Rated 5 out of 5 stars

Great service at reasonable prices , very efficient service and easy to deal with , would 100% recommend 👍

Rated 5 out of 5 stars

Great service from start to finish, great choice and good value , good service all round

Rated 2 out of 5 stars

My blinds were beautiful at first but when one started slanting I discovered the blinds were installed directly into the dry wall with no anchor. No wonder the bracket didn't hold! I got blinds so I c... See more

Rated 2 out of 5 stars

The cost is expensive for the quality. We had a damaged blind installed in our bedroom and never heard back from the company when after pictures were sent. The corner of the blind in our room l... See more

Rated 2 out of 5 stars

I ordered blinds for 4 half-round windows, which sit above my regular windows. They look good, but unfortunately the sales rep did not let me know that I would have to open/close them one slat at a t... See more

Rated 3 out of 5 stars

Customer service is a hallmark of the company. Stephen (sales agent) is helpful, full of ideas, and offers alternatives at multiple price points. Installers are respectful of the property, clean up af... See more

Rated 2 out of 5 stars

I had a very disappointing experience with Budget Blinds in Williamsburg, VA. I spent $933 for two living room shades, including installation, and expected a much higher level of service and quali... See more


Company details

  1. Construction & Manufacturing

Information provided by various external sources

Budget Blinds provides the best custom window treatments for your home including blinds, shutters, shades, drapes and more. Call or visit BudgetBlinds.com to schedule a complimentary in-home consultation!


Contact info

3.8

Great

TrustScore 4 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered 3 new blinds from Budget…

Ordered 3 new blinds from Budget Blinds ( Kilmarnock branch). Fitting booked for 19/11/24. When the fitter came (company owner) he immediately noticed a problem with the door blind….door wouldn’t open wide enough. He ordered a new one on the spot and was back with a new one within 4 hours. Fantastic service and blinds look great. I would highly recommend Budget Blinds.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Good quality blinds at great prices

I was very impressed with this company. They measured all my windows, let me choose from a good variety of colours then quoted me a very reasonable price. Within a couple of weeks they returned to fit them exactly when they said they would and the blinds were fitted quickly and professionally. I would certainly recommend Budget Blinds them and I would use them again

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I purchased faux wooden blinds for my…

I purchased faux wooden blinds for my house in 2017/2018. Unfortunately, the sun fried the blinds on my south-facing windows. I ended up getting my windows tinted. I was able to have the fried blinds replaced for no cost under the lifetime warranty. Excellent customer service! I will use Budget Blinds again in the future.

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Turned up and just complained about…

Turned up and just complained about windows not being square,left after measuring up saying will ring later in day with quote and and haven't been back in touch. Absolutely pathetic if they didn't want the job should just said when measuring instead of been left waiting.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Wrong blinds ordered due to reps misunderstanding. Replacement immediate, higher quality, no quibble, no difficulty. Customer service of the highest quality. Highly recommended.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Their salesperson wears revealing clothes and made me and my husband uncomfortable. The Lady doesn’t have to show up with his breasts showing for a sale. Its cheap

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer- great service.

Emailed to get someone to measure and quote for our full house to have new blinds. This was done promptly and within 2 weeks I received my blinds and got them fitted at the same time. This is the second time I have used budget blinds and I love how thorough they are. Very happy.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

I first used Budget Blinds in 2018

I first used Budget Blinds in 2018. When I was finally ready for additional window treatment upgrades in 2024, I called Budget Blinds. They remembered me and willingly came to the rescue. Great customer service from the initial contact all the way through installation. Highly recommended.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Never on time blinds

Budget blinds that will never be on time. They lure you in with a short manufacturing and delivery time, then constantly delay and say they have zero control over the manufacturer... We ordered late May and its now late July and they are telling us it won't be until August (now the 3rd delay, all of which we have had to call to be informed off). We had to keep calling and hounding them with the same answer each time. They were supposed to be installed late June.... worst experiece and customer service I have encountered.

Do yourself a favor and go with someone else

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My first interaction was with Michael, and he did an exceptional job of showing a variety of options and correct measurements which resulted in no challenges for installation.

I really appreciated the professionalism of Brett and Jeremy! They came in and explained the work and put in my shutters, blinds and shade quickly and efficiently. They also went above and beyond to assist with placing my curtains up on the right hooks.

They were a blessing and I highly recommend them to anyone!!!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional value for money!

Amazing fast service, absolutely great quality and exceptional value for money!

Budget blinds has very friendly knowledgeable and helpful staff I would highly recommend them.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Budget blinds were a brilliant company…

Budget blinds were a brilliant company to go with glad I chose them, came out and measured, gave me. A free quate and blinds were ready a week later, arranged a date and time and they were there when they said they'd be, and we're fast at work, proppa job done, and fair priced, would use them again and recommend to anyone

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Budget Blinds is A Rip Off Company

We did not realize that Budget Blinds only sells franchises to people. The quality of Budget Blinds is bad a worst and when you try to get them fixed the small business owner is never available.
Stay away from Budget Blinds bad products, bad service and mis-leading with their marketing

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Wouldn’t touch this company ever again

First window fitting one window was measured too short. Waited weeks for the nee window to be filled. The windowsill was lop sided, they came back out and sent the same two fitters which I asked them not to.
Now the old windowsill can be seen below the nee one.
I about to complain again. I wouldn’t touch this company

22 March 2024
Unprompted review

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