Budget Heating & Air Conditioning, Inc. Reviews 123

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Budget priced Rheem high efficiency HVAC system. Ordered the system over the holidays so wait time was quite long. I received a call from budget saying the furnace packaging had been damaged and... See more

Rated 5 out of 5 stars

Hello , Extremely pleased with my transaction with Budget Heating and Air Conditioning! I ordered a compressor and am very satisfied with the entire order process.Communication was great and all fol... See more

Rated 5 out of 5 stars

Everything was delivered quickly and without any issues or damage. I have not yet installed the equipment, however I have unpacked / inspected all the items and everything seems to be in good shape.... See more

Rated 4 out of 5 stars

Grateful for the Air Scrubber product that we were able to easily order and get mailed to us! Looking forward to getting it installed to get rid of mold and allergens. Unfortunately the instructions w... See more

Company replied

Company details

  1. Air conditioning system supplier
  2. Air Conditioning Contractor
  3. Air conditioning store
  4. Heating equipment supplier
  5. HVAC Contractor

Written by the company

At Budget Heating and Air Conditioning Inc., we are proud to be the leader in HVAC supplies, parts and equipment since 1992. We feature one of the largest collections of gas heaters, split air conditioners, heat pumps and more! Budget Heating is family owned and operated and has been in the home heating and cooling business for more than 30 years and were the first to offer HVAC supplies and products over the Internet! We have the largest HVAC facility in North America consisting of two massive warehouses totaling more than 100,000 square feet of storage space. Today, we are proud to say that BudgetHeating.com has filled more than 180,000 orders worldwide. Our pricing, customer service and technical expertise have made us a favorite in the HVAC supplies industry. Every part of our business is molded to provide a superior customer experience. Our web site has an extended validation certificate through Digicert, which ensures you the highest and safest secure transaction. BudgetHeating.com also holds a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by Id Authority on this site. BudgetHeating.com was the original company who pioneered the concept of selling quality HVAC products and supplies over the Internet. We continue to strive to bring the best service, price and equipment direct to you. Over the years many companies have copied our concept including our web site look and feel, slogan "Wholesale Prices to the Public" as well as our forms, procedures, product mix and price. Most have failed and a few continue. While it is said that "imitation is the highest form of flattery", it is not in your best interest. With that being said, purchase with peace of mind, and rest assured that your investment with BudgetHeating.com is safe, sound, and secure.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

Great Air!!

Budget's service was first rate. I was assisted by a long term employee who was American and spoke English. I'm not racist, but I'm spending thousands of dollars and the communication must be clear and understood. The sales rep knew all about the Rheem product line and walked me right through the sale. My new undamaged system was delivered in 4 days!! Awesome service!!

6 October 2023
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Thank you for the great review! We appreciate you supporting our business! Enjoy the new Rheem System!

Rated 2 out of 5 stars

I ordered a goodman 5 ton split heat…

I ordered a goodman 5 ton split heat pump unit and 12000 btu mitsubishi heat pump minisplit. was told they would be here last Friday or Monday which was yesterday and then when I called today to check on Mike said they had just been shipped from the warehouse today. Mike went on to say they have issues shipping unit on time and doesn't know why they don't fix the issue. So buyer beware about what they tell you and I haven't even gotten my units yet so hoping nothing is wrong with them. But I will not be ordering from them again due to shipping issue that they make you pay extra to get.

12 September 2023
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hi Ted,
We would like to express our sincere apologies for the inconvenience and frustration you've encountered with your recent order. We understand how crucial it is for our customers to receive their orders on time especially in the heat of the summer season. We deeply regret that the promised delivery date was not met.

That being said, our Office Manager who you spoke with today is personally taking accountability for your order and following it through to the end. It is true that our warehouse has experienced problems as of late due to being short staffed. However we have hired many new employees that are in training and hope to eliminate issues like this from occurring in the future.

We take full accountability for the inconvenience you've faced, and we hope that you will give us another opportunity to serve you better in the future.

Budget Heating & Air

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