Budget Heating & Air Conditioning, Inc. Reviews 123

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Budget priced Rheem high efficiency HVAC system. Ordered the system over the holidays so wait time was quite long. I received a call from budget saying the furnace packaging had been damaged and... See more

Rated 5 out of 5 stars

Hello , Extremely pleased with my transaction with Budget Heating and Air Conditioning! I ordered a compressor and am very satisfied with the entire order process.Communication was great and all fol... See more

Rated 5 out of 5 stars

Everything was delivered quickly and without any issues or damage. I have not yet installed the equipment, however I have unpacked / inspected all the items and everything seems to be in good shape.... See more

Rated 4 out of 5 stars

Grateful for the Air Scrubber product that we were able to easily order and get mailed to us! Looking forward to getting it installed to get rid of mold and allergens. Unfortunately the instructions w... See more

Company replied

Company details

  1. Air conditioning system supplier
  2. Air Conditioning Contractor
  3. Air conditioning store
  4. Heating equipment supplier
  5. HVAC Contractor

Written by the company

At Budget Heating and Air Conditioning Inc., we are proud to be the leader in HVAC supplies, parts and equipment since 1992. We feature one of the largest collections of gas heaters, split air conditioners, heat pumps and more! Budget Heating is family owned and operated and has been in the home heating and cooling business for more than 30 years and were the first to offer HVAC supplies and products over the Internet! We have the largest HVAC facility in North America consisting of two massive warehouses totaling more than 100,000 square feet of storage space. Today, we are proud to say that BudgetHeating.com has filled more than 180,000 orders worldwide. Our pricing, customer service and technical expertise have made us a favorite in the HVAC supplies industry. Every part of our business is molded to provide a superior customer experience. Our web site has an extended validation certificate through Digicert, which ensures you the highest and safest secure transaction. BudgetHeating.com also holds a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by Id Authority on this site. BudgetHeating.com was the original company who pioneered the concept of selling quality HVAC products and supplies over the Internet. We continue to strive to bring the best service, price and equipment direct to you. Over the years many companies have copied our concept including our web site look and feel, slogan "Wholesale Prices to the Public" as well as our forms, procedures, product mix and price. Most have failed and a few continue. While it is said that "imitation is the highest form of flattery", it is not in your best interest. With that being said, purchase with peace of mind, and rest assured that your investment with BudgetHeating.com is safe, sound, and secure.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Recent order of 50 foot copper line was…

Recent order of 50 foot copper line was received damaged on about 1/3 of the roll making it unusable.
My prior review of the split system sent still stands at five star but this order was on the sucky side.

21 October 2020
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hi Steven,
We are sorry to hear that your copper arrived damaged! Please contact us at 813-885-7999 and ask for customer service so we can assist in fixing this issue.

Thanks,
Budget Heating and Air

Rated 3 out of 5 stars

went to wrong address but i did get it…

went to wrong address but i did get it try the the usps

2 April 2020
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hello thank you for your purchase and review! We are sorry to hear that FedEx delivered your package to the wrong address. We will most certainly use USPS in the future if that is better for your address. Just put in the order comments must ship via USPS and we will do so. Thank you again for making us aware and for your purchase!

Rated 3 out of 5 stars

The company is mostly O.K.

Not all orders can be shipped

17 March 2020
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hello,

Thank you for reaching out to us in regards to your cancelled order. I appreciate you taking my phone call a few minutes ago. As explained we were unable to ship this product due to the dimensions being 10 ft long , with these dimensions it is not possible to ship via a parcel carrier such as UPS or FedEx . If we could have shipped it we would have even if it meant us breaking even for customer service but we are unable to ship it. We appreciate your 2019 business with the 16 Seer Rheem split system and recommend you reach out to a local metal shop or an HVAC company to provide or fabricate this 10ft metal line cover for you. Again we apologize for the inconvenience but you have been refunded in full as of 3/10/20. If we can be of any further assistance please give us a call and we would be happy to assist you sourcing this item locally.

Sincerely,
Budget Heating

Rated 5 out of 5 stars

Easy ordering at a savings from most…

Easy ordering at a savings from most local contractors. I always support local, but when you're talking a large amount of money, I'll do whatever it takes save on big purchases that only happen every 15-20 years.
The new 3-ton Bosch HVAC system was delivered right to my garage door yesterday in about a week from ordering it. I have it all set and most of the installation completed. Waiting on a semi-local contractor to come by tomorrow to fabricate a new Plenum for the supply duct and complete the installation.
I will definitely be ordering another 4-ton Bosch system from Budget Heating & Air Conditioning, Inc. when I have to replace my other unit on the opposite side of my house.
Thank You!

12 March 2020
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hi Sheldon! Thank you for the great review! We very much appreciate you taking the time to review our company and we look forward do doing business together again in the future!

Rated 5 out of 5 stars

Yes I recieved the unit that I ordered…

Yes I recieved the unit that I ordered but it was very late and to dark to see or find the thermostat.

10 January 2020
Unprompted review
Budget Heating & Air Conditioning, Inc. logo

Reply from Budget Heating & Air Conditioning, Inc.

Hi James,

Thank you for your order and the review! For the thermostat, look inside the electrical panel often we place the thermostat inside that panel when installing the heat strip to protect against damage or loss by the freight company. If not there please contact us at 813-885-7999 and we can further research.

Thanks Again!

Budget Heating

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look