Budgetlight Reviews 1,024

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Good selection and reasonably easy to establish what I wanted. Negative side is DPD and their really poor delivery. They took three attempts to deliver - all their issue not mine, and when it came, it... See more

Rated 4 out of 5 stars

LED tube arrived quickly. Didn't break but bubble wrap was not surrounding it. This bulb was advertised as a replacement for a conventional tube. It would be helpful if you included a link to a guide... See more

Rated 5 out of 5 stars

I order 3 lightbulbsfrom Budgetlight and mistakenly order 8W - together in one room it's very bright. I asked BL for a refund and they readily agreed. I then realised - duh - that I was planning to pu... See more

Rated 5 out of 5 stars

Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition... See more

Company replied

Company details

  1. Lighting Shop
  2. Lighting wholesaler

Written by the company

Budgetlight offers a wide online range consisting of efficient LED lighting, fixtures and long lasting fluorescent tubes by top brands like Philips, Noxion and Osram. With Budgetlight’s assortment, you are always ensured of high quality!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Ordered 2x T8 Philips led tube lights…

Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition. I was also especially pleased with the recyclable plastic bubble wrap used. Thank you.

10 February 2024
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Reply from Budgetlight

Dear Jeremy,

Thank you for your order and positive review of Budgetlight!

I am very happy to know that you are satisfied with the service and the products you have received from us.

I really appreciate your feedback and hope you will share your experience with your family and friends. Thank you! :)

Kind Regards,
Nicole
Team Budgetlight

Rated 1 out of 5 stars

I ordered the wrong thing

I ordered the wrong thing. I should have ordered battens. Not worth the postage to return item.

7 February 2024
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Reply from Budgetlight

Dear Customer,
 
Thank you for your feedback! 
We will include your point of view in our continued work to improve our service.
Please feel free to send us an email to our customer service department desk at info@budgetlight.co.uk if you have more questions.

Kind regards
Michelle
Budgetlight Team

Rated 4 out of 5 stars

What went well

What went well? I got the best bulb I could find.

What didn't go so well? Initially you told me the item wasn't in stock, but you gave me no idea when it would be in stock which was a big turn off for me. Actually it was in stock almost next day, so that was good.

8 February 2024
Rated 1 out of 5 stars
Budgetlight logo

Reply from Budgetlight

Dear Helen,

We are very sorry to hear about your experience!
We will check the information related to your order and our customer service team will contact you to find a solution for this inconvenience.

Kind Regards,
Nicole
Anylamp Team

Rated 3 out of 5 stars

Order not received

Never actually got my order due to courier mess up but my refund request was dealt with really quickly.

3 February 2024
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Reply from Budgetlight

Dear Simon,
 
I am really sorry to hear about the long transport time you were exposed to.
On behalf of our carrier I apologize for the inconvenience. I will include your feedback in our continued collaboration with carrier to improve their service to our customers.

Sincerely,
Nicole
Team Any-Lamp

Rated 4 out of 5 stars

Very good

Very good, item as described.

8 February 2024
Budgetlight logo

Reply from Budgetlight

Dear Jim,

We are really sorry to hear about this long delivery time you have been exposed to.
We will check the information related to your order and our customer service team will investigate what is causing the problem and contact you to find a solution to this issue.

Sincerely,
Nicole
Anylamp Team

Rated 5 out of 5 stars

Illuminating

I found some difficult to obtain candle bulbs. Good communication and rapid dispatch. No breakages.
Will use again.

30 January 2024
Rated 5 out of 5 stars

Proactive service

There was a problem with the order - one of the tubes arrived broken - and Budgetlight replaced it without issue or delay.

29 January 2024
Rated 5 out of 5 stars

The panel light I ordered seemed very…

The panel light I ordered seemed very good value compared to other sites
Delivery was a couple of days and light is great
I had a question to ask about if a driver was included, so rang customer services, the phone was answered within a few rings by a very cheerful lady that was able to answer my question without hesitation.
So in all I’m very happy my purchase and will definitely use this company in the future

24 January 2024
Budgetlight logo

Reply from Budgetlight

Dear Steve,

Thank you for your order and positive review of Budgetlight!

I am very happy to know that you are satisfied with the service and the products you have received from us.

I really appreciate your feedback and hope you will share your experience with your family and friends. Thank you! :)

Kind Regards,
Nicole
Team Budgetlight

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