Budgetworkwear Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including custom branding and embroidery, which effectively enhances their image. The ordering process is easy and hassle-free, supported by responsive customer service and clear communication. People appreciate the fast, prompt, and reliable delivery, often noting items arrive on time or earlier. Reviewers also highlight excellent value, with products being competitively priced and affordable. The company's flexibility in accommodating order changes and providing prompt updates further enhances satisfaction, fostering strong customer loyalty with many planning future orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its superb quality and great value,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process, with... See more

Quality

Customers consistently express satisfaction with the quality of products and services, highlighting the... See more

Price

Customers consistently note positive experiences with price, often finding products at good or competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big shoutout to our amazing workwear supplier who’s been looking after me and my teams for over 5 years — across two companies! 👕👷‍♂️ Their quality gear, reliable service, and genuine care... See more

Rated 5 out of 5 stars

We ordered custom branded hats, hoodies, and t-shirts and couldn’t be happier with the result. The embroidery on the hats is clean and durable, and the print on the hoodies and shirts looks sharp and... See more

Rated 5 out of 5 stars

We've been ordering our uniforms through Budget Work Wear for years now and have always been happy with the quality of their products. We recently placed an order for some embroidered work shirts whic... See more

Rated 5 out of 5 stars

Great product - used multiple times over last few years. Not the fastest, but the end result is always good. Most recent polos they even inverted one logo colour to avoid it blending into the shirt co... See more


Company details

  1. Clothing Shop

Written by the company

Budget Workwear, your online store for workwear, team wear and corporate clothing. At Budget we offer value to our clients by minimizing the effort in sourcing workwear and decorating them. Our aim is to provide you the best prices on Australia's top workwear and uniform brands. We allow you to mix and match brands and get FREE shipping for orders over $300.00 We also offer in-house decoration services like embroidery, screen print and heat transfers. We offer low setup charges and flat rate embroidery and print services. So what else are you waiting for, get on board to start saving and earning value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(257)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Stars!

The service and communication from the Budget Workwear team was very prompt and we have been happy with the great uniform quality on every order

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Always responsive on email and happy with the clothes and embroidery. Have used several times now

18 July 2024
Unprompted review
Rated 5 out of 5 stars

EVERYTHING WENT SMOOTHLY

EVERYTHING WENT SMOOTHLY, AND ARRIVED PROMTLY, AND WAS WHAT I ORDERED SO CAN'T COMPLAIN. CONTINUALLY SENDING EMAILS ABOUT LEAVING REVIEW IS A LITTLE ANNOYING

12 July 2024
Unprompted review
Rated 5 out of 5 stars

The website is not flashy but…

The website is not flashy but satisfyingly simple and functional. Prices are hard to beat and the shoes I bought were promptly delivered.

2 July 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you Jack for taking the time out to write this review. We really appreciate it.

Rated 5 out of 5 stars

Really good shirts

The shirts arrived quickly. There’s a big choice of ladies shirts and I was able to choose something different in a nice blue. The shirts are good quality with a substantial fabric that will stand up to regular ironing.

11 July 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you for supporting our business.

Rated 5 out of 5 stars

Ease of shopping

Ease of shopping, easy navigation, fast delivery

19 June 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thanks Andrew for your review and appreciate your support of our business.

Rated 5 out of 5 stars

Would buy again here

Great communication, great delivery time, great product

20 June 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you very much Jody for supporting our business during these challenging times.

Rated 5 out of 5 stars

Work pants

Product was as described,order showed up on time. Will be ordering from them again

3 July 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you Michael for the review and appreciate you taking the time to write a review.

Rated 1 out of 5 stars

Anti-consumer

Perhaps it's not fair to blame BWW for my initial issue; the clothing manufacturer simply provided garments with the same size label that were clearly not the same size. Never the less, I can blame TWW for the outrageous turn around on my refund which has taken over 2 weeks to process since the item was returned to them, despite written approval of the refund now more than a week ago. Was also unimpressed at the anti-consumer behavior that led them to think they could charge me a restocking fee, despite this clearly not being a change-of-mind return. In the end, they charged me $10 to pay for missing tags, despite the fact that the products were clearly faulty and no longer needed tags, and were returned with all tags present!

Look elsewhere!

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

Staff were an absolute dream to deal with, they were prompt with response times. Our shirts were embroidered within 1 day!! The team prioritised our items and we are super happy with Hats & Shirts. Thanks Team :)

13 January 2022
Unprompted review
Rated 5 out of 5 stars

AAA+ Service, Competitive pricing

I put the order in last week and received it within 7 days! Super thankful for the team for turning around my order so quickly!

I’ve been dealing with Budget Workwear for the past 8 years and they haven’t let me down. Highly recommend them and wouldn’t go anywhere else!!

1 December 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time.

Waste of time.
You can't test the product because they don't want to pay for sample fittings so the procedure is buy it, wait 2 weeks for you to receive it. if it doesn't fit, pay postage fees to return for an exchange and repeat with the next size. If you want your money back they charge 10% restocking regardless of the item condition. that's probably a % of their business model. I'm curious to whether their previous company Budget Safety Wear was sued and had to Phoenix into Budget Work Wear. Enjoy the bad PR for 10% of my order. Maybe I should alert the ATO?

13 October 2021
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

HI Sam,
I am sorry you feel this way about our business. Our business model is completely online, we do not hold stock and get the items for customers as per their size/colour and then ship. Our product prices very competitive, please do search other stores and also read their refund and exchange policies.

We are still very flexible with our policy and have mentioned this very clearly on every product page, returns page and finally at the check out. Cant be more transparent than that. Shipping costs a lot of money, margins on products are as it is thin and we absorb some of it on the shipping too.

To pay for return label does not work for us, I am sure it works for some but then their product prices are higher. Having said that, we do not charge the customer restocking fee if they exchange to another size or another product, all though we still have to return to the supplier at our expense and pay the restocking fee.

Lastly, if you think this is Bad PR, then feel good but as a business we dont feel threatened by these ratings as we are proud about what we do and the way we serve our customers with honesty and integrity.
Regards

Rated 5 out of 5 stars

Order Review

I recently placed an order with you for a heap of screen printed garments for Born Again Restorations and all I can say is wow!
I just wanted to say how impressed I am with the quality of the screen printing. We have had so much positive feedback on the shirts already!
Thank you so much! We will be placing another order again some time soon. 🙂

23 February 2021
Unprompted review
Rated 1 out of 5 stars

I seriously hate these people

I seriously hate these people, take your order and your money, but don't have the stock on hand. "Oh, we generally take 3 - 5 days...yarda, yarda, yarda" Business day 5, and still nothing sent. If I wanted it from India or China, I would have shopped overseas.
Never again.
UPDATE: It took a phone call from me, to be told that it will be sent today, DAY 5, and I will get an email. Still waiting for that email at 1.35pm Friday Queensland time.

5 February 2021
Unprompted review

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