Banner for buendia

buendia Reviews 

49,016
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently traveled with this agency to the Algar Waterfalls and the beautiful town of Altea, and I am extremely satisfied with the experience. The trip was very well organized, everything ran acc... See more

Rated 5 out of 5 stars

Very well organized tour. All the itinerary stops were perfectly on time. A knowledgeable and very well English/Spanish speaking guide with a positive attitude. The groups could be smaller but it's un... See more

Rated 5 out of 5 stars

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for. After our first visit to Bruges and Ghent, we returned to Luxembourg, and experien... See more

Company replied

Rated 5 out of 5 stars

It was a long day but varied and interesting. We nearly got lost in the fog at Covadonga Lakes but we saw some cows and met some interesting travelling companions. Ana was informative and made every... See more

Company details

  1. Travel agent
  2. Tour Agent
  3. Tour operator

About buendia

Written by the company

trustpilotcom

En buendía, sabemos que los mejores viajes son aquellos en los que vivimos experiencias únicas. Por ello, incorporamos cada día nuevas actividades y excursiones en diferentes destinos con el fin de facilitar el tiempo de ocio de nuestros clientes, haciendo que se preocupen únicamente de disfrutar de la experiencia.


Desde 2010, marcando la diferencia

Nuestra empresa posee una trayectoria de más de 10 años en el sector y cuenta ya, según nuestro índice de satisfacción, con la confianza de un 1 millón de viajeros alrededor del mundo. Desde nuestros inicios, Buendía brinda las mejores experiencias: tours, actividades y excursiones propias basándonos en la excelencia de nuestros servicios. Para ello, contamos con autobuses y guías locales propios, que aseguran un trato inmejorable para todos nuestros clientes.


Excursiones · Free Tours · Experiencias · Entradas & Atracciones · Actividades deportivas

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(49,016)

5,808 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The tour was well planned and…

The tour was well planned and organized. Myriam was exemplary. We don't have words to express how good she was. She was BEST. She had hidden qualities of her classic voice. She performed for us and that was truly very generous of her.
Overall the tour covered all that was promised.
Suggestion to include water in the tour.

27 January 2026
Rated 1 out of 5 stars

Waste of time

Not sure how you can keep selling a program with a boat tour if there are no boat tours in Bruges on certain days. We had a terrible experience. The guide kept bad mouthing certain places and ‘recommending’ other places that were clearly giving him kickbacks. And if the remitter can’t handle more than 60 ft from the microphone don’t have a group bigger than 20 people. Truly a very disappointing experience that other people should be warned about. The guide was poorly informed: didn’t know the difference between lace and tapestry, the EU flag the European flag, and said that the blue/white shield in front of old houses says something about their wooden foundation? No, it only means it is cultural heritage. What else was made up that I don’t know something about? Last but not least the guide had a very heavy accent in English. A total waste of time.

16 January 2026
Unprompted review
buendia logo

Reply from buendia

Good morning, Jacob:

First of all, we would like to thank you for placing your trust in Buendía to take part in your activity in Bruges.

We are sorry to hear that the experience did not meet your expectations. Regarding the boat tour, we would like to clarify that the docking area remains closed during the month of January by decision of the local authorities. This information was communicated in advance and, as applicable, the corresponding refund was processed. We also regret the issues mentioned concerning group size, technical aspects during the tour, and your perception of the guide’s explanations, all of which have been forwarded to the relevant department for review.

We are sorry that the overall impression was not satisfactory and we appreciate your comments, which help us to continue improving our services.

Kind regards,

Buendía Team.

Rated 5 out of 5 stars

Beautiful and instructive tour

Hi, I enjoyed a very interesting, varied, entertaining tour yesterday to Las Fuentes de Algar, Guadalest and Altea. Learned a lot about the local history and culture from Daniel!
The only remark I would make is that the time spent to visit the Fuentes was a bit long, and the time spent in Guadalest could have been longer!

11 January 2026
Rated 5 out of 5 stars

Guide was good and kind

Guide was good and kind. Time schedule was balanced and ideal. I recommend this tour to anyone who wish to visit the area and Dali museum.

16 December 2025
Rated 5 out of 5 stars

This was a brilliant tour

This was a brilliant tour. The waterfall is a gorgeous site & much more than a simple waterfall. It was a lovely walk & so pretty. Glad we saw it in winter, without people in the actual water! Guadalest is so pretty & the views of the reservoir are spectacular. Shopping was brilliant in both Guadalest & Altea. Having loads of free time at all 3 stops made for a lovely relaxing day out. Highly recommend.

27 November 2025
Rated 5 out of 5 stars

Review of Bruges walking and boat trip

Cancelled my original date/time due to lack of numbers but provided alternatives and allowed me to change iterinary (had to grab a train so had to miss the beer tasting). Guide provided stories at points of interest, was willing to take photos for those that wanted. Boat trip good fun. Overall good value for moneym

14 November 2025
Rated 5 out of 5 stars

Purchased a tour to Altea, Guadalest & Algar Falls Oct 2025

Purchased a tour to Altea, Guadalest & Algar falls travelling from Alicante. Really good tour. Our guide Dani was excellent, extermely knowledgeable with lots information and tips. Sufficient time in each location for sightseeing. Highly recommend it. If you get Dani as your guide even better.

Ken (Melbourne Australia)

3 October 2025
buendia logo

Reply from buendia

Good afternoon:

First of all, we would like to thank you for choosing Buendía to enjoy your activity in Altea, Guadalest, and the Algar Falls.

We are delighted to hear that you enjoyed the tour and that Dani made the experience even more memorable with his professionalism and helpful tips. We are pleased that there was sufficient time at each location for sightseeing and that the information provided by our guide contributed to a complete and satisfying experience.

Kind regards,

Buendía Team

Rated 5 out of 5 stars

Well-organized and enjoyable tour to…

Well-organized and enjoyable tour to Covadonga Lakes, Cangas de Onís, and Lastres. We had originally planned to rent a car and drive there from Oviedo, but I’m so glad we chose this tour instead. The itinerary was thoughtfully planned, with plenty of time at each stop to explore on your own without feeling rushed. Our guide, Eva, was outstanding — knowledgeable, personable, and impressively multilingual. She spoke fluent English and made sure that both the Spanish-speaking group and those who didn’t speak Spanish received the same clear and engaging information throughout the day. The driver also did an excellent job, ensuring a smooth and safe return to Oviedo.
Overall, this is a highly recommended tour and company — a stress-free, informative, and enjoyable way to experience these beautiful places.

3 October 2025
Rated 4 out of 5 stars

The tour was very good although the meeting arrangement was vague.

The tour was very good although the guide was a little difficult to understand on the bus. The problem was locating the bus in Cangas, there were no instructions given before arrival other than be at the bus station and the bus has no signage to say it was Buendias (later this was corrected). This made the start of the trip quite stressful.

2 October 2025
Rated 5 out of 5 stars

Excellent activity for a day

A wonderful day. Danny was a great guide, informed, friendly and kind. The bus was only half to 2/3 full which made it feel much nicer. People could sit alone if they wished. Guadalest was my favorite part, I could have used a little more time to savor it. I enjoyed being back into a more mountainous area. The weather was recovering from a rain storm, so it was not quite warm enough for me to swim but the walk back along the falls and river was very pleasant. I highly recommend this activity.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

The tour started a little sluggish, but got better and as a whole was very interesting. Andres did his best to make it to a good experience. We recommend Buendiatours for visiting Comuna13.

21 September 2025
Rated 5 out of 5 stars

A wonderful tour

A wonderful tour! Flavia is an excellent guide — full of interesting stories, but never boring. Just the kind of guide I enjoy. The trip is definitely worth recommending, and I hope to return to Barcelona. I will certainly choose Flavia again for one of the tours she leads.

25 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look