Buffy Reviews 152

I really enjoy the companies shipping speed and return policy as wellas their try before you buy model. I also enjoy their products particularly the breeze sheets. I have some of the linen sheets but... See more

Loving all the products we received from Buffy including sheets, duvet, duvet cover, and pillows. They were so communicative when there was a product we ordered that ended up back ordered it was great... See more

I’ve been purchasing pieces from Buffy since 2018 when they had two skus, and I can confidently say the quality is not the same as it was and the prices doubled because capitalism, duh. My beef isn... See more

I got the whole Buffy set (breeze sheets, cloud comforter, duvet, and pillows) earlier this year when I was moving into a new apartment and upgraded from a full to a queen. I never really prioritized... See more

Bought a Buffy sheet set on the recommendation of a friend, and here I am 3 more sets and a comforter later. I love how quick their shipping is and quality of product overall! Im a hot sleeper but my... See more

If I could give zero stars I would! Their customer service is an absolute joke. The incorrect color sheets were sent (in the "correct" box). When I contacted their customer service for assistance th... See more

I have ordered many times (sheets, comforters, pillow cases) and I am so pleased with my purchases. The material is so soft against my skin. I’ve purchased the white comforters, blue and now gray. I l... See more

I can honestly say Buffy is the only bedding brand I’m willing to splurge on and it’s worth every penny. The quality is unmatched. Every time I slip into my bamboo sheets, I look forward to that... See more

The comforter is just as amazing now as it was 6 months ago when I first purchased it. It is incredibly soft and I look forward to going to bed now thanks to Buffy! This was one of the best purchase... See more

The fitted sheet and pillow covers feel so soft and stay cool! Items arrived quickly and as described. A big upgrade from similar items we tried from another brand. Looking forward to getting a com... See more

opened item and was not puffy. NOTE: could not receive item without opening package. was refused refund bc package opened. ONLY REFUND if provided photo of the donation receipt specifically from the... See more

Absolutely awful. I returned a product and now the team is ghosting my messages and refusing to issue my long overdue refund. The delivery service (OnTrac) has confirmed the order has been... See more

they have fake advertising and fake reviews.. The cloud blanket is the complete opposite of what is advertised, as a customer you can't leave a review. The "try it at home" offer is also fake. The com... See more

I ordered the Buffy Wiggle Pillow and fleece cover and this is my most favorite pillow EVER! I am a certified pillow snob and usually sleep with four in varying degrees of stuffiness and take at least... See more

I love my new Buffy linen duvet cover! It is so soft, the color (Pebble) is beautiful, and knowing it's made sustainably makes it even better. And their customer service is so helpful - I originally o... See more

Finally found a pillow that doesn’t get hot halfway through the night. It’s super comfortable, supportive, and genuinely cooling. I didn’t realize how much my old pillow was ruining my sleep until I s... See more

From front to back, user friendly website with perfect description of products. Easy ordering , tracking and updates on delivery. Hands down best product I’ve owned bar none, customer follow up very g... See more

I did a last minute change to my order. Customer service made the necessary adjustments by canceling the previous order and changed it with the additional item. They kept me informed by email as the... See more

Absolutely horrible customer service. Charged my card before the 7 day trial then said I had to take it to a donation center and send a pic of the donation receipt. No where on their website does it s... See more

This is Scam‼️ I ordered 2 comforters, texture was silky, completely different than pictures. In order to initiate return you have to email them, they asked me to donated to goodwill and send a pictur... See more

For some reason I can't leave a review on their site so going here. I bought this as a birthday present for my mom and it took a very long time to ship. There was insufficient tracking information, an... See more

I purchased a pillow from this company and decided that I did not care for it for a number of reasons I contacted the company and asked how to facilitate a refund. They told me since that my pillow wa... See more

I was excited to try Buffy’s Cloud Comforter, but I would now tell others to look elsewhere. First, my order was marked as delivered but never arrived, and Buffy did nothing to help resolve the... See more

I’m obsessed with my breeze eucalyptus sheets! They’re silky-smooth, breathable, and keep me perfectly cool all night. They are so soft, comfortable, and luxurious! I couldn’t recommend them more!

Every dealing I've had with customer service has gone above and beyond my expectations for fairness and courtesy. It might take a little longer for an order to arrive, or it might take a couple... See more

Do not buy anything from this company. If you have any issues with your order, you can't actually speak to a person, you have to email- and you won't get a reply for days. Shipping promises 1-3 busi... See more

As others have stated, this business should be shut down. My negative review did not make it on the website, no surprise there. My first order, I ordered a duvet and pillow case set in same material... See more

We were excited to try out Buffy since the online reviews looked positive. Unfortunately, our experience was somewhat disappointing. We purchased two sets of sheets and in both cases the bottom shee... See more

I bought this $200 comforter and have seen cheaper Amazon ones be fluffier. It took ages to come, I was advertised a free gift with my purchase which they never sent and when I asked for it, they told... See more

My sister recently gifted me a Buffy comforter for Christmas and I have absolutely love it! It is lightweight for my partner who runs hot but still warm and cozy for me who runs cold. 10/10 recommend... See more

Ordered a duvet during a sale. A few days later got noticed that they had run out and shipping would be delayed. About a month later notification it had shipped and that I was billed. Only way t... See more

I bought a comforter. Wanted to return, within allotted time frame. They told me to donate and get receipt of donation. I did so and sent pic of receipt to them as they told me to. CANNOT get them to... See more

The Breeze sheets are the best out there. Beautiful colors too. I just wish they were easier to clean after sleeping in a few times. Body and hair oils are difficult to get out, so I’m adding some d... See more

I rarely leave negative reviews, but I feel sort of morally obligated to post this one. I ordered the Buffy Cloud Comforter (Full size, Order #925463) as a Christmas gift for my daughter.... See more

I bought the cloud duvet and breeze duvet cover. After 4 years, one night the duvet cover just ripped when I rolled over. I found that to be very low quality, as I’ve had other duvet covers for much l... See more

I first tried Buffy when visiting a friends home in Lake Tahoe. I was instantly sold! Truly fantastic bedding & the Air Cooling Quilt is my absolute FAVORITE!! I have shared with many friends and a... See more

We first discovered Buffy sheets while we were staying at a friends house. They were so soft and wonderful we had to find out where they were from. We immediately purchased a set for our bedroom and w... See more

Honestly was a huge fan of Buffy and had bought a cloud comforter back in 2019 and 2021, but lately it seems they aren’t even the same company. In the past I received my order in a timely manner, but... See more

This was, without exaggeration, the worst purchase and the worst customer service experience I’ve had in the US. The quality of every single item I bought was awful. The comforter con... See more

The Buffy comforter is one of the best comforters I have ever owned. It is so soft, cloud like and not super heavy. It really is like sleeping wrapped in a soft cloud that doesn’t make you sweat! It m... See more

Received an email stating my inquiry would be submitted to a “human agent.” I have had to enlist my Products Liability Attorney - husband - to get involved. Even their customer service number... See more

These are my husband's favorite sheets! I got what I ordered quickly and without any incidents. They are a lovely color and VERY soft and cooling. Great company all around.

This company has went to trash and back. On July 31 I ordered product. It says ships in 1-3 business days. They also say you get a 7 day trial. It’s all an absolute lie and fabrication.... See more

Love my products but also LOVE their customer service!! Needed to exchange my item for a different size and they made it effortless for me! Plus the duvet cover I got is BUTERRREY SOFT! Highly recomme... See more

If I could give this company negative stars, I would. It has been close to two months and I have still not received the comforter I ordered. It was "in stock" on their website but after waiting two we... See more

The bed cloud comforter is truly incredibly comfortable! THIS IS DEFINITLY MY NEWEST FAVORITIST BLANKEY! I CANT WAIT UNTIL THE SHEETS COME IM SO EXCITED!!!;》

I was hesitant spending that much money for a comforter but I’ll never go back. Hands down the best investment I’ve ever made getting the cloud comforter from Buffy! I typically run cold and could ne... See more

I love these pillows …..this is the second set that I have ordered and I don’t like sleeping on anything else. I love all Buffy products especially the eucalyptus sheets and duvet covers.

I have ordered several sheet sets and comforters from Buffy. Quality is amazing! Customer service is fast and responsive. Would certainly recommend Buffy to anyone who wants quality and comfortable... See more

Purchased the wiggler for my wife that’s pregnant. She sleeps with it every night and even in the couch!! We ended up getting a cover for it which is also great. The only downside is I wish the linen... See more