Highly recommend Craig and bug away pest control! I contacted Craig in a total panic, he replied straight away and was a total Saviour during a very stressful time. He attended quickly, explained th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The epitome of good workmanship, competency and customer rapport. Phoned Craig for a woodworm problem in the loft. He quickly identified the issue and was very knowledgeable on the topic. For being a... See more
I called Craig about a rat intruder in my house. He responded quickly, helped settle my nerves and explained everything clearly. Craig is a calming presence for those nervous of pests in and around th... See more
Craig was very knowledgeable, friendly and responsive. He diagnosed the suspected infestation using photos and sent me information about it and was very clear with the treatment he proposed. He was t... See more
Company replied
Company details
Written by the company
Bug Away Pest Control, based in West Dunbartonshire and Glasgow, is dedicated to providing top-tier pest management services for both residential and commercial properties in West Dunbartonshire and surrounding areas. With 5 years of hands-on experience and BASIS PROMPT registration, our team combines extensive expertise and adherence to industry standards to deliver effective, eco-friendly pest control solutions. Our services cover a wide range of pests, including rodents, spiders, ants, bedbugs, flies, and squirrels. We pride ourselves on a customer-centric approach, offering detailed inspections, personalised treatment plans, and ongoing support. Our mission is to create pest-free environments that promote health, safety, and peace of mind for our clients. Choose Bug Away for reliable, professional, and environmentally responsible pest control.
Contact info
Office 757 3 Fitzroy Place, 1/1, Sauchiehall Street, G3 7RH, Glasgow, United Kingdom
- 07596949438
- contact@bugaway.uk
- bugaway.uk
WASPS GONE! 😀
Called Bug Away Pest Control for a wasps job, they came the same day and dealt with it. Great service would highly recommend!
22 July 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Yvonne, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. We always strive to address pest issues promptly and effectively, so it's great to know we met your expectations. If you ever need any more assistance in the future, don’t hesitate to reach out. Thanks again for recommending us!
Highly Professional and Effective Pest Control Service
I recently had the pleasure of working with Bug Away Pest Control, and I must say, their service was outstanding. From start to finish, they displayed the utmost professionalism and expertise in dealing with my pest problem.
The technician from Bug Away Pest Control arrived promptly and was well-prepared to tackle the issue at hand. Their knowledge and experience were evident as they thoroughly assessed the situation and explained the treatment plan in detail.
Not only was the technician courteous and friendly, but they also took the time to answer all of my questions and address any concerns I had. Their professionalism and attention to detail instilled a sense of confidence in me that I was in good hands.
The treatment itself was incredibly effective. Bug Away Pest Control utilized the latest techniques and eco-friendly products to eliminate the pests plaguing my home. They worked efficiently and diligently, ensuring that every nook and cranny was treated.
I was pleasantly surprised by how quickly and efficiently Bug Away Pest Control resolved my pest problem. Their commitment to customer satisfaction was evident throughout the entire process. They even followed up after the treatment to ensure that everything was in order and that I was completely satisfied with the results.
I highly recommend Bug Away Pest Control to anyone in need of professional and reliable pest control services. Their professionalism, effectiveness, and excellent customer service set them apart from the rest. Don't hesitate to reach out to them for all your pest control needs.
Overall, my experience with Bug Away Pest Control was exceptional, and I couldn't be more satisfied with the results. Thank you, Bug Away Pest Control, for providing such a top-notch service!
19 July 2024
Unprompted review
Reply from Bug Away Pest Control
Hi David,
Thank you for your fantastic 5-star review!
We’re thrilled to hear that you had such a positive experience with our service. It's great to know that our technician’s expertise and friendliness made a difference, and that our treatments were effective.
Your kind words and recommendation mean a lot to us!
Best regards,
The Bug Away Pest Control Team
Fast and affect response
Fast and affect response. Noticed wasps in wall . They came out as fast as they could and done a brilliant job in getting rid of them
17 July 2024
Unprompted review
Reply from Bug Away Pest Control
Thank you for your feedback David. We appreciate your kind words. We're pleased to hear that our team was able to respond quickly and effectively to the wasp problem in your wall. It's great to know that you are satisfied with the job we did in resolving the issue. If you need any further assistance, please don't hesitate to contact us.
Rats gone!
Work completed today for rats, very professional, highly recommend
14 June 2024
Unprompted review
Reply from Bug Away Pest Control
Thank you for your fantastic review! We're delighted to hear that you found our service professional and that we could resolve your rat issue effectively. Your recommendation means a lot to us.
We will be in touch to ensure that everything remains in good order. Should you need any further assistance, please don't hesitate to reach out.
Best regards,
The Bug Away Pest Control Team
Reply from Bug Away Pest Control
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you are highly satisfied with our services. Your recommendation means a lot to us, and we are grateful for your support. If you have any further pest control needs, please don't hesitate to reach out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.