I would highly recommend using this service The only issue I had was DPD wouldn’t accept my package but it was resolved quickly by Darren would was brilliant and kept me updated throughout and when... See more
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We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... See more
Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... See more
Company replied
Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... See more
Company replied
Company details
- #7 of 20 best companies in Cleaning Service
- #13 of 27 best companies in Repair Service
Written by the company
Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!
Contact info
Syrinity House, 324A Headstone Lane, HA3 6NW, HARROW, United Kingdom
- 02038767778
- info@buggypitstop.co.uk
- buggypitstop.co.uk
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Brilliant service and quick delivery
Brilliant service and quick delivery. Great communication.
7 August 2025
I bought a refurbished yoyo3 seat…
EDIT: the company got back to me and replaced it very quickly, thank you.
I bought a refurbished yoyo3 seat fabric and it arrived stained and dirty. It was not cheap, and I would assume a refurbished product would have been cleaned before sending. I contacted them straight away and sent pictures and never heard back.
23 July 2025
Unprompted review
Reply from Buggy Pitstop
Hi Maria, my apologies for the out-of-hours response. I take our customer service very important. I am sorry that you were not happy with your order. I have just reviewed our email records and cannot find any correspondence. If you could email me at info@buggypitstop.co.uk with your photos, I will gladly try to help as best as I can.
Best Wishes
Katie
Very quick and convenient experience
Once I've found this service and made an order to repair a pushchair all steps till getting the pushchair back were really quick and smooth - also Buggy Pitstop were very flexible with their options - managed to agree on express repair and self-pickup. Also repaired pushchair became so much easier to use!
1 August 2025
Quick turnaround and great service
Quick turnaround, excellent communication. Went out of their way to ensure I had the buggy back for holidays.
31 July 2025
Great service
3 July 2025
Dealt with immediately…
Dealt with immediately…. Good service …. Location needs to be more obvious a bit hidden away difficult to find
7 July 2025
Great genuine item
Great genuine item, exactly as described and delivered very quickly!
11 June 2025
Unprompted review
Quick delivery and excellent product
2 June 2025
Finally, new tyres so I can donate this brilliant pram
Arrived really quickly from ordering. No issues whilst ordering or with delivery.
Thank you Buggy Pitstop
✨️🌟🎐✨️🌟🎐
2 May 2025
Unprompted review
The most helpful customer service and…
The most helpful customer service and fantastic product!! Thank you so much! Can’t wait to use you again!!!
30 April 2025
Excellent company and staff
Once again Buggy Pitshop did not fail me . The Receptionist Leyla and the engineer were so kind to fix the straps on my child car seat and did it without any compensation . The company has excellent service and generosity . Thank you again .
22 April 2025
Unprompted review
Received wrong wheels - but new ones sent
UPDATE: had an email first thing Monday morning arranging next day delivery of the correct wheels (and I letting me keep the wrong wheels). Can't really ask for more than that.
Sadly I have received the wrong item - I’ve been sent two front wheels instead of the two back wheels that I ordered. These things happen but it’s a bit frustrating as it means I have to wait even longer to use our pram.
8 April 2025
Reply from Buggy Pitstop
Thank you for your feedback, and we’re really sorry for the mix-up with your order.
We completely understand how frustrating this delay must be, especially when you're eager to get your pram back in use. As an apology and to resolve the issue quickly, we’ll be sending you the correct rear wheels free of charge right away.
Thank you for your patience, and please don’t hesitate to reach out if there’s anything else we can assist you with.
I sent my buggy away as it was coverd…
I sent my buggy away as it was coverd in mould from being stored in the outdoor shed.
It's came back 100% and like brand new!!!
Amazing!!!
They even mended a hole without charging me extra.
Thank you.
3 April 2025
Unprompted review
Reply from Buggy Pitstop
Thank you so much for your amazing review! We're thrilled to hear your buggy came back looking like new. Mould can be tough, but we're always up for the challenge! So glad we could bring it back to life for you.
Brilliant service
Brilliant service. Quick pickup great communication and mostly importantly buggy fixed! Worth the money!
17 March 2025
Unprompted review
Reply from Buggy Pitstop
Thank you for your wonderful review! We're delighted to hear you had a great experience with our service. Quick pickups, clear communication, and getting your buggy back in top shape are exactly what we aim for! If you ever need anything else, we’re here to help
Replacement Yoyo Seat Base
Great communication, fast delivery - fantastic! Replacement seat base with 5 part harness purchased for a YoYo (you wouldn't believe how difficult it was to find another company selling genuine parts - highly recommend Buggy Pitstop).
17 March 2025
Unprompted review
Reply from Buggy Pitstop
Thank you for your fantastic review! We're so glad we could provide the genuine parts you needed and make the process easy for you. Your recommendation means a lot to us! If you ever need anything else, we’re always happy to help.
Good stuff from buggy pitstop
28 February 2025
Amazing customer care experience
We were trying to source an unusual part for a buggy and when I found buggy pitstop had this very item in stock, even though they dont typically ship overseas to Ireland, they were extremely accommodating and facilitated the request for me. Part arrived in no time in perfect condition and Layla was so helpful with the whole process. A fantastic business!
3 March 2025
Reply from Buggy Pitstop
Thank you so much for your kind words! We're thrilled we could help you source the part you needed for your buggy. It was our pleasure to accommodate your request and ensure a smooth delivery to Ireland. The team will be delighted to hear your appreciation! If you ever need anything else, don’t hesitate to reach out. Safe travels with your buggy! 🚗💨😊
Received item as promised and great…
Received item as promised and great admin and email info
28 February 2025
Reply from Buggy Pitstop
Thank you for your review! We're glad to hear you received your item as promised and found our communication helpful. If you ever need anything else, we're here to help!
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