Building Services S and J Limited Reviews 

57
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and knowledgeable staff for delivering outstanding, high-standard workmanship across a wide variety of home improvement projects. Homeowners consistently note that the professional team works efficiently, leaves the workspace completely clean and tidy, and offers very fair quotes. Many loyal clients deeply appreciate the prompt communication and reliable support, frequently mentioning that they will definitely hire them again for future tasks. Reviewers additionally highlight the versatile talents of the workers, spanning from carpentry and door installations to plumbing and electrical repairs, ensuring complete satisfaction.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as caring, polite, and competent... See more

Price

People report positive experiences with price, highlighting affordable and fair quotes for various tasks.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo and Simon are fantastic. Reasonably priced. Great work. We had pipes that needed boxing in, in our downstairs toilet. Boxing, skirting, and access door to stopcock all constructed, fitted and paint... See more

Company replied

Rated 5 out of 5 stars

Supplied and constructed wooden shed, including base, shelving work bench and painted. Work carried out to our satisfaction, quick clean and tidy. Have used Simon and Jo for various projects since mov... See more

Company replied

Rated 5 out of 5 stars

Firstly, Simon was very helpful and knowledgeable and went above and beyond when installing a new UPVC door to garage. He also looked at fixed front door when mentioned. Good expertise in lots of area... See more

Company replied

Rated 5 out of 5 stars

Another job well done cabinets on the wall in kitchen and lounge, shelf fitted in garage and lock replaced on shed. Need anything done then Simon is your man professional friendly leaves no mess and r... See more

Company replied


Company details

  1. #44 of 52 best companies in Construction company
  2. #17 of 19 best companies in Carpenter
  3. #2 of 2 best companies in Plasterer
  4. #88 of 98 best companies in Plumber
  5. #22 of 28 best companies in Roofing service

Written by the company

Welcome to Building Services S & J Limited. For over three decades, we have been the trusted choice for homeowners Kent, delivering high-quality craftsmanship with a personal, reliable touch. On January 1st, 2026, we officially transitioned to a Limited Company, marking a new era of growth while staying true to the core values that have earned us our "Excellent" 4.5-star Trustpilot rating. Interior and Exterior Home Improvements We are a comprehensive multi-trade firm, meaning we handle your entire project from start to finish. We take the stress out of home renovation by providing a "one-stop-shop" service for: * Kitchen & Bathroom Installations: Full design-to completion service including plumbing and alterations. * Carpentry & Joinery: Expertly fitted doors, skirting, architrave, and bespoke timber work. * Plastering & Decoration: Professional skimming and high-end interior/exterior painting. * Flooring & Subfloor Prep: Specialising in wooden, laminate, and tiled flooring with expert levelling. We are Fully Insured and committed to "Future-Proofing" your home with materials and methods that last. New for 2026: Premium Garden Living We are proud to announce that Building Services S & J Limited is now an Official Trade Agent for the Woodlands Home & Garden Group. This exclusive partnership allows us to offer our clients access to the UK’s most prestigious range of timber buildings. As a white-label partner, we provide high-specification structures handcrafted in Yorkshire with over 110 years of heritage—quality that is simply not available on the high street. The S & J Difference: When you order a garden building through us, you aren't just buying a "flat-pack." You are getting a professional construction service: * 20-Year Guarantee: Industry-leading protection against rot and decay on all timber. * Bespoke Modular Design: We help you configure the layout to perfectly suit your garden. * Full Turnkey Service: We manage the groundworks, drainage, base preparation, and professional assembly. Start Your Project Today Whether you are looking for a luxury home office, a heavy-duty workshop, or a full interior renovation, the team at S & J is here to help. We offer a Free, No-Obligation Site Survey to assess your requirements and provide transparent, expert advice. Building Services S & J Limited Your Vision, Our Expertise. Call us: 07474 148909 Email : buildingservicessandj@gmail.com Web: www.buildingservicessandj.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.5

All reviews

(57)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen repair

I phoned them because one of the hinges in my kitchen units broke. Simon came out the following day (13th November) with a pair of hinges and replaced them satisfactorily.

13 November 2025
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Reply from Building Services S and J Limited

Thank you for taking the time to leave us a review. We will always make time to help our long-term clients, your repeat business and recommendations means the world to us.

Rated 5 out of 5 stars

S and D

Great company. Has done couple of jobs for us recently. Painted bathroom and replaced extractor.
Good price, didn’t have to wait long for work to be done. Very professional. Lots of communication which was really helpful.
Wouldn’t hesitate to use again.

19 September 2025
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Reply from Building Services S and J Limited

It was our pleasure. Thank you for taking the time to leave us a review, it's very much appreciated. We look forward to working with you again. Kind regards Jo and Simon

Rated 5 out of 5 stars

Expert service with exceptional advise…

Expert service with exceptional advise on projects that are not his highly recomend couid not be happier

14 September 2025
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Reply from Building Services S and J Limited

You are more than welcome. Thank you for taking the time to leave us a review. We look forward to working with you again. Kind regards Jo and Simon

Rated 5 out of 5 stars

Kitchen ceiling and arched doorway

Great job. Turned up when he said and kitchen ceiling and arched doorway now looks great.

7 September 2025
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Reply from Building Services S and J Limited

It was our pleasure Rob. Many thanks for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again. Kind regards Jo and Simon

Rated 5 out of 5 stars

Extremely happy

Simon & Jo have been great.
Simon has carried out various works for me, from replacing guttering, replacing a porch roof, to sourcing a leak in my kitchen and resolving the issue with the utmost care and professionalism at very reasonable cost.
I have also just accepted a quote for decorating my hallway.
I cannot praise them enough.

9 August 2025
Rated 5 out of 5 stars

Absolutely Great

Absolutely Great, really pleased, did what we asked for !!
Worked very hard.
Would use again, thank you !

15 July 2025
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Reply from Building Services S and J Limited

Thank you for taking the time to leave us a review. It was our pleasure and we are looking forward to working with you again. Thank you for recommending us to your daughter, we are extremely grateful for such a personal reference. Kind regards Jo and Simon S and D Building Services

Rated 5 out of 5 stars

Great work by Simon

Great work by Simon, he replaced my leaking stopcock and fitted the waste pipe to my sink and then came late the following day to install the boiler for my new instant hot water tap. This job wasn’t planned for and he didn’t leave until about 8 pm. Very happy with outcome. Very reasonably priced. 5 stars. Will definitely recommend him. Thank you Simon and Jo for keeping me informed of Simon’s eta.

17 July 2025
Unprompted review
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Reply from Building Services S and J Limited

Thank you for taking the time to leave us a review, its much appreciated. Your feedback is very important to us. It was our pleasure to help you and make sure you had hot running water. We look forward to working with you again. Many thanks Simon and Jo.

Rated 5 out of 5 stars

Simon did an amazing job on my front…

Simon did an amazing job on my front garden. Rendering the wall, painting and slab pathway. Looks beautiful. Lots of compliments from people walking past.

27 July 2025
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Reply from Building Services S and J Limited

Thank you very much for taking the time to leave us a review. Your feedback is very important to us. The front of your house looks amazing, it was our pleasure. We are looking forward to working with you again. Many thanks Simon and Jo

Rated 5 out of 5 stars

A hard working company !

Simon and Martin were methodical and efficient Working with cheerful banter that set us at ease . Every problem was tackled , and an excellent result achieved

12 July 2025
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Reply from Building Services S and J Limited

It was our pleasure Mr Clarke. Thank you for taking the time to leave us a review. We look forward to working with you again. Kind regards Jo and Simon, S and D Building Services

Rated 2 out of 5 stars

Avoid. Simon is good at what he does, however communication from the rest of the company is very bad. Changing quotes, not showing up without warning, not picking up calls, not calling when promised.

We had a very bad experience with this company. We had then come and quote various jobs around the house in an itemised way so we could decide what we would do. When the quoted us we did not negotiate any prices we accepted the ask for every job and informed them on which of these we wanted them to do. Initially there was a bit of a delay in their communication but this is normally understandable especially in a busy environment. It took them a while to arrange dates around their availability but we booked that they were coming on the 10th of July to work for a few days and get the work done. In between that time and the 10th we had a leak in the house and we called S & D to come and have a look if they could. Simon came and said we needed to change the silicone around the shower, he would come at 4:30 the same day and quoted us £40. Apparently there was a delay in the previous job (message received around 13:30) and he would be late. When he did not show up we called and noone answered, we then emailed and received an email saying that Simon ate something and was not feeling well so he would not be able to come, he would come the following day. He indeed came the following day, also we were made very aware by Jo who is apparently managing the communication that they "normally charge £60 and not £40 for sealant work" I said that is what we were quoted by Simon when he came and saw it. Simon completed the work with extra care and was very nice and attentive. I asked him to pay him on the spot either cash or transfer and he said "it is fine we will send you the invoice you can pay tonight". The same night and while i was driving home (around 21:30) I received a text message asking if I had received the invoice. I saw the message when i went home and an email that was sent to me around 22:00 and I answered I had not. Jo said she would send it again. I queried the price £54 and she explained it was £40 + the materials used. I paid the invoice and paid extra £10 as she had mentioned that they usually charge £60 and I did not want any bad blood between us. However the leak was still there, Simon came to see it and talked to us about next steps. He said "as I will be on site on the 10th this is what we will do and it will cost you £40 to £50 a maximum of £60. It would have been a different price if I was coming only for this job". The same night I received a quote from Jo for £110. I queried that without getting any specific answers I tried calling but no answer. I emailed but nothing came out of it. Next Day Simon was supposed to be with us at 8:30 to start the work. My wife saw Simon and Jo in their car at the corner of our house at 8:50am and we thought they were going to get the materials and come. They did not show up and when i emailed as there was no answer to the call, I was told something urgent came up and SImon cannot make it today. Starting loosing faith I said that is fine but we would have expected to be informed. We were promised communication through the day to explain what happened and we got an apology by email.
Noone called to explain and at night we received a dry email ;ate at night saying Simon would be with us next day at 10:30. I answered that we were expecting them to call us and explain what happened and discuss the quote and we were told Simon will explain face to face as it is better that way. I emailed back saying ok we are sceptical and started losing trust so before we started the work next day we would need to put timeframes and agree everything before we started. Next day while we were waiting for Simon to arrive, (9:18) we received an email saying they were sorry we are sceptical but apparently they are sceptical also, mentioning nonsense reasons that do not exist such as "When Simon came round to help with your leak you didn't let me know until 11.30pm that night that you hadn't received the invoice to pay, despite my texts and emails. Once received you questioned it due to the the price of the materials, I appreciate you sent an extra £10, however Simon quoted you cheaper than normal as you were going to be a customer." which is not true as I only received a message at around 21:30 and an email after and i answered once I got home, as also "Due to this we are also skeptical and don't trust that we will receive payment. Firstly the original quote for your works you haven't actually accepted and paid for any materials. " which us untrue as they never asked us to pay upfront material, and also they never adjusted the quote to include only the jobs we would do or asked us to sign the quote on line. And finally "Unfortunately on this occasion we will not be starting any more works for you."
This after we waited for their availability slightly less than a month. This communication discredits Simon who is good. If you are busy it is more honest to say so and not mistreat customers. Would never work with a company that does not respect customers and lies.

3 July 2025
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Reply from Building Services S and J Limited

Hi Grigorios, I'm sorry you have felt let down by my communication. I have over 50 emails between you and I. When we first came to see you we explained that we were extremely busy when you walked us around your house, including the front and back garden, showing us all the work you wanted done as the number of jobs were growing by the minute. You understood and explained that you were available most days and were more than happy to work around us. Due to the amount of work and sourcing the materials prices it took me a few days to put the quotation together. All my email quotations explain my payment terms, (materials upfront and labour on completion) and ask you to click the accept button if you are happy with it. However for one job you asked if you could pay for it in two payments, half when completed and the other half a month later. I suggested leaving that job until last or when you had the money for it and that we would see how the payments for the rest of the jobs went. You agreed and emailed me a list of the order of works, then changed your mind and said Simon can choose the order due to not knowing how long each job would take. I asked you to accept the quote and payment for all materials upfront, especially as we needed to hire equipment. In the meantime you called us to ask if we could look at your shower as it was leaking. Simon came first thing the next morning to have a look and you both discussed it could be the Silcone, he discounted his call out charge as you were new customers and explained you would need to also pay for Silcone. After this repair the leak was still there and Simon explained it would need more investigation, giving you a rough estimate. When he had thought it through I typed up what work he would be doing and how much this would cost. When you queried this with me I explained the extend of what needed doing and the length of time it would take. You explained how you now felt sceptical about us. You also still hadn't accepted our quote or paid any materials money for the rest of the work, therefore we couldn't start any of the jobs on the planned start date. We have been open and honest and explained everything to you without actually receiving any payment. Having explained this to you we decided not to go forward as our quote had not been accepted and we had not received no despoists, payment for any materials. If you would like us to proceed please refer to our emails which explain how to accept our quotation and our payment terms. Kind regards Jo and Simon S and D Building Services

Rated 1 out of 5 stars

BAD WORK.

and one of them wasn't screwed properly and my son fell backwards on it as he went to sit down on it, it is now unusable and unsafe, especially with a child.
I reached out to Simon to resolve this and it is stated that there is warranty on any work done. 3 seperate occasions he has said he's going to come back and sort it and all 3 times he hasn't turned up and didn't bother to let me know, I had to keep chasing it up. He last promised to deffo sort again but still nothing.
Did not want to resort to leaving a bad review and thought l'd give it one more chance (after already being messed around twice) but I'm still being messed around, with now no response to messages.
I would've used him again for more work but have now been put off.
I am also looking to escalate this and post on other social media platforms for people to be aware, since it's looking like there will be no resolution through Simon.
Would not recommend if you want a good level of professionalism and high quality work done.

10 May 2025
Unprompted review
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Reply from Building Services S and J Limited

Many thanks for taking the time to leave us a review. We appreciate all feedback. After completing your job you checked our work and paid. There was not any screws loose. We have been snowed under with work and between us both trying to fit in a convenient time to come and investigate how a screw has come loose has not happened yet. Please feel free to contact us and we are more than happy to come and see you. Kind regards S and D Building Services

Rated 5 out of 5 stars

Happy with new guttering and downpipe

Simon installed new guttering and a downpipe for us which looked very smart. When heavy rain showed there was a problem with the angle of the guttering he was very quick to come back and fix this urgently. We have found the company very efficient, friendly, helpful and polite as well as reasonably priced.

8 June 2025
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Reply from Building Services S and J Limited

Many thanks for taking the time to leave us a review. It was our pleasure and we look forward to working with you again. Kind regards Jo and Simon S and D Building Services

Rated 5 out of 5 stars

Garden works

They gave me a good quote to clear my garden (front & back) and put down weedkiller. All looking good.

14 May 2025
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Reply from Building Services S and J Limited

Thank you for taking the time to leave us a review. Kind regards S and D Building Services

Rated 5 out of 5 stars

Highly Recommend

We recently used S and D Building Services for a range of home improvements, and we’re absolutely delighted with the results. Simon carried out all the work, including installing new garden fencing, replacing our guttering and fascias, hanging 8 internal doors, and fitting a set of new French doors. Everything was done to a high standard with attention to detail.

Simon was professional, friendly, and clearly very skilled — nothing was too much trouble. His partner Jo handled all the admin, ordering materials, and keeping us informed throughout. She was fantastic to deal with and made the whole process so smooth with her clear and timely communication.

It’s hard to find a team that’s so reliable, efficient, and easy to work with. We’re really pleased with the finished results and wouldn’t hesitate to recommend S and D Building Services
Thanks again, Simon and Jo

12 April 2025
Unprompted review
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Reply from Building Services S and J Limited

It was our pleasure, thank you for choosing us to complete your projects. We look forward to working with you again. Kind regards Jo and Simon S and D Building Services

Rated 5 out of 5 stars

Very professional and a wonderful…

Very professional and a wonderful service for a great price. Great communication throughout.

8 March 2025
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Reply from Building Services S and J Limited

Thank you for taking the time to share this and leave us a review. We look forward to working with you again. Kind regards S and D Building Services

Rated 5 out of 5 stars

BRILLIANT SERVICE

Yesterday we found out we had a leak in our roof. Simon from S&D Building Services came round within 24 hours and fixed the problem. Simon was very reassuring at such a stressful time and kept us in the loop all throughout the time he was here. Very friendly and professional will definitely be using S&D again for other work in my house. Thank you Simon

2 January 2025
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Reply from Building Services S and J Limited

Thank you Nicole. It was lovely to meet you. Pleased we could help. Thank you for taking the time to leave us a review, we really appreciate it. Looking forward to working with you in the future. Kind regards Jo S and D Building Services.

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