Minibricks Reviews 

481
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the building blocks are of exceptional quality, offering exceptionally clear instructions and thoroughly enjoyable, highly detailed car designs. Many people also appreciate the wide variety of iconic vehicle models available to choose from, making the entire assembly process fun. However, some customers also noted significant delivery delays with their orders and a complete lack of timely shipping updates or tracking information. Reviewers additionally reported very poor customer service experiences, mentioning that support requests and emails frequently went completely unanswered for multiple weeks.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the exceptional brick quality,... See more

Order

Clients share negative opinions on order, highlighting severe delays and a lack of fulfillment weeks after... See more

Delivery service

Reviewers highlight negative aspects of delivery service, noting that shipments take weeks or months to... See more

Response time

Customers had negative experiences with response time, frequently reporting weeks of waiting and ignored... See more

Customer service

Consumers find customer service to be extremely frustrating, frequently highlighting a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The shipment has still not arrived, however it has been almost two weeks since i have ordered it.

Company replied

Rated 3 out of 5 stars

No instruction book only a barcode. Very very slow delivery. However enjoyable

Company replied

Rated 4 out of 5 stars

Car looks amazing ,everything was complete and easy to follow! Delivery took a little long, the tracking system is weird to follow (didnt update that much)and the box was almost destroyed but overall... See more

Company replied

Rated 4 out of 5 stars

Ive ordered 2 sets before this one, 1 was perfect, the other one had a missing piece but solved with a 1x1 flat smooth tile but thats not the problem, I love the looks of those but ive ordered on t... See more

Company replied


Company details

  1. Toy shop

Written by the company

At Minibricks®, we turn bricks into dream cars! Explore our premium building sets, designed to bring iconic vehicles and creative designs to life with unmatched precision and quality. Whether you're building a legendary sports car or a custom creation, our kits offer a seamless and fun experience for builders of all ages. Join thousands of happy customers who trust Minibricks® for their ultimate building adventures. Have questions or need support? Contact us at info@buildminibricks.com. Start building your dream car today and experience the joy of turning imagination into reality!


Contact info

3.3

Average

TrustScore 3.5 out of 5

481 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(481)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The cars are easy to build and the…

The cars are easy to build and the instructions are clear. The cars looks really good too.

5 November 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much for your amazing feedback! We're thrilled to hear that you enjoyed your experience with Minibricks®. Your support and creativity inspire us every day. Don’t forget to tag us on Instagram @minibrickscommunity to share your builds—we’d love to feature your creations for our community to admire. Happy building!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product, easy to build.

3 October 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you Keegan for your kind words! We're so happy you had such a great experience. We'd love to see your finished build — if you share a story on Instagram and tag @minibrickscommunity, we'll feature it with our community of over 100,000 fans!

Rated 5 out of 5 stars

Great quality

Great quality. Swift delivery. Great present for a close friend. Loved the garage display

20 June 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thanks so much, Aaron! We’re really happy your friend loved it. The garage display always adds that extra touch.

Rated 3 out of 5 stars

Worth it overall

Quality products, service and communication is lacking.

13 October 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you, James! We're glad you found our products worth it and appreciated their quality. We're sorry if the service or communication didn’t meet expectations — please reach out to us at info@minibricks.com so we can assist you directly.

Rated 1 out of 5 stars

They gave me a mould king car?

Scam! Scam! Scam!
They sold me a Mould King set for much more than its original price. Please read the product description and ask them thoroughly about the 'collaboration' between them and other distributors. In the description when you buy a monthly exclusive car, they only state: 'This is a product exclusively designed each month and has never been released.' I believed them, and what did I get? An old Mould King set for a much higher price? It's about $10 more than the original selling price. I think they sold me a bag with printing, a thank-you letter, and some stickers for that price. Minibrick was not transparent with information when selling; the point system is useless, and there are signs of deception when sourcing products from other distributors without informing the customer beforehand. Definitely never coming back!

13 October 2025
Unprompted review
Minibricks logo

Reply from Minibricks

We’re very sorry for the misunderstanding. We share logistics with that brand, and it seems there was a mix-up in your order. You won’t be charged for the product, and our team has already informed you about the resolution. We truly appreciate your patience and understanding.

Rated 5 out of 5 stars

Super cute Lelo & Stitch lego characters

Lelo and Stitch mad granddaughter will be thrilled with these characters, rare to find the Lelo one so she’ll be super excited. Super quick next day delivery. Don’t need to spend a lot to get free delivery which is an added bonus. Happy to recommend this seller.

7 October 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much, Linda! We're so glad you found the characters and that your granddaughter will love them. We're happy you enjoyed the fast delivery too! Share the finished build on Instagram and tag @minibrickscommunity — we’d love to feature it in our stories!

Rated 5 out of 5 stars

I really love the cars

I really love the cars, it has a lot of good models to build

3 October 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you, Victoria! We're really glad you love the cars and enjoy building our models. Share your finished build on Instagram and tag @minibrickscommunity — we’d love to feature it in our stories!

Rated 5 out of 5 stars

Better then Lego

Better then Lego

27 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much, Eduardo! We're really happy you enjoyed your experience with Minibricks®. Share your finished build on Instagram and tag @minibrickscommunity — we’d love to feature it in our stories!

Rated 1 out of 5 stars

Avoid! Avoid! Avoid!

Avoid!

Automated replies and terrible customer service.

Tried to cancel order as it passed over 20 days without the item.

Refusing to help.
Refusing to refund.
Refusing to help re-delivery.
Refusing to assist in anyway.

Will actively go out the way to help so absolutely avoid. Save your money on the cheap and look at Lego offerings. Not falling for social ads anymore.

26 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Hi Col, we're truly sorry for your experience. This isn’t the standard we aim for at Minibricks®. Please contact us at info@minibricks.com with your order details — our team will personally review your case and make sure it’s resolved as quickly as possible.

Rated 5 out of 5 stars

Amazing designs and great quality of…

Amazing designs and great quality of pieces

25 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much, Daniel! We're really glad you enjoyed the designs and quality. Share your finished build on Instagram and tag @minibrickscommunity — we’d love to feature it in our stories!

Rated 5 out of 5 stars

love this one

1 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much! We're really happy you loved it. Share your finished build on Instagram and tag @minibrickscommunity — we’d love to feature it in our stories!

Rated 5 out of 5 stars

Amazing cars

Amazing cars, instructions are pretty helpful

15 July 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much for your kind words! We're glad you enjoyed the cars and found the instructions helpful. We'd love to see your finished build — if you post a story on Instagram and tag us @minibrickscommunity, we'll share it with our community of over 300,000 fans so everyone can admire your set!

Rated 1 out of 5 stars

Zero quality, do not buy

Zero quality. Pieces do not match the colors of the instructions and they do not fit together. Terrible choice. I regret it, a waste of money. Scratched pieces, the quality is terrible.

17 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Hi Nadia, we’re truly sorry for your disappointment. Please contact us at info@buildminibricks.com with your order details so we can investigate the issue and work on a proper solution for you.

Rated 5 out of 5 stars

models

Great models so many to choose from and also a great gift for my friends for their birthdays!!

15 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you Nika for your lovely review! We're so happy you enjoy the variety of models and that they make perfect birthday gifts. We'd love to see one of your builds — if you share a story on Instagram and tag @minibrickscommunity, we'll feature it with our community of over 300,000 fans!

Rated 1 out of 5 stars

Avoid this company

Chinese production, terrible Customer Service.
You give your money to them and they never let you know that your order would probably never be delivered. 5-9 days to Europe? Be ready to wait more than 30 days and when you hear from Customer Service they dont even offer you a proper apology. Shameful ethics, NOT WORTH IT.
Update after response here: I am in communication via email with you and you respond only with AI generated messages and you don’t read the full message nor you know how to respond. Scammers

5 August 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Hi Nadia, we’re very sorry for the disappointment and delay you’ve experienced. Please contact us at info@buildminibricks.com with your order details so we can review what happened and provide you with a proper solution as quickly as possible.

Rated 1 out of 5 stars

Poor build quality, poor instructions

Poor build quality, individual pieces are poorly made have poor connections with each other, some instructions are hard to follow and simply don’t show you where the connections are. Overpriced for the quality you get, do not recommend.

13 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Hi Scott, we're very sorry to hear about your experience. Please write to us at info@buildminibricks.com with your order details so our team can review the issues and assist you directly.

Rated 5 out of 5 stars

Amazing set

Amazing set! Sturdy blocks and endless fun.

11 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you so much for your feedback! We're thrilled you enjoyed the set and the sturdy build. Don’t forget to share your finished model on Instagram tagging @minibrickscommunity — we’ll feature it with our community of over 300,000 fans!

Rated 5 out of 5 stars

Really impressed

So far i'm really impressed. Wasn't quite sure what the quality would be like. Or the number of parts. It doesn't always say the number of pieces on the page for each car. Well when it arrived, I was amazed by the number of parts. Making it very good value. It also had some freebies which were very cool. So far the quality seems great and i'm really enjoying the build. Highly reccomend.

7 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you Jack for sharing your experience! We're glad the quality, value, and even the extras impressed you. We'd love to see your finished build — if you share a story on Instagram and tag @minibrickscommunity, we’ll showcase it to our community of over 300,000 fans!

Rated 1 out of 5 stars

My order was never processed and I was…

My order was never processed and I was told I would get a refund. They cancelled my order and refuted my claim with the bank and I got charged again for an order I never received.

5 September 2025
Unprompted review
Minibricks logo

Reply from Minibricks

We’re truly sorry for what happened with your order. Please reach out to us at info@minibricks.com with your order details so our team can check it directly and make sure you get the proper solution.

Rated 5 out of 5 stars

From skeptical to thrilled

When I first placed an order with minibricks I was abit skeptical about the quality/if id even receive anything. The instructions were very unclear and it was problematic when building however when I recently ordered i was thrilled to see that they've made their instructions alot more clearer and the building experience is alot more smoother and the parts fit together like butter. Theres alot more selection too which is good.

30 August 2025
Unprompted review
Minibricks logo

Reply from Minibricks

Thank you for sharing your experience, B. Whitley! We're really happy to hear you noticed the improvements and enjoyed your recent build. We'd love to see your finished model — share it on Instagram and tag @minibrickscommunity so we can feature it in our stories!

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