Build My Gift Reviews 256

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... See more

Company replied

Rated 1 out of 5 stars

I have placed my order two weeks ago, I still have not yet received my order. I have emailed the support team and have received no response yet. I first made a mistake the with cvc of my card and... See more

Company replied

Rated 2 out of 5 stars

The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding... See more

Company replied

Rated 5 out of 5 stars

With several choices out there, it's a challenge to find the right company to fulfil such a project. From the start, Build My Gift were professional and eager to ensure that we received the best... See more

Company details

  1. Gift shop

Information provided by various external sources

Making gift-giving easy, Build My Gift offers users the chance to create a bespoke gift box for their chosen recipient. Choose from our selection of luxuries to create the perfect gift or select from our beautifully assembled pre-curated boxes. Whatever the occasion, we've got it covered.


Contact info

2.2

Poor

TrustScore 2 out of 5

256 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

The receivers were very underwhelmed

The receivers were very underwhelmed. I only opted for a small present (hand cream and some chocolate) for my grandma that had just come out of hospital. The gift was in a box that was far too large that just made the contents look so small and a bit rubbish to be honest! Would be good to package the gifts in different sized boxes to make the present look a little more appealing.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Loved it !

Such a cute personal gift that that can really cheer someone up. There’s so many choices to fill the hamper with and it’s the only website that has a good selection aimed to men. My boyfriend loved it!

12 May 2020
Unprompted review
Rated 3 out of 5 stars

Happy

Difficult to order on line. Has to phone up in the end. Once the ordering is sorted it’ll be a good service. Ordered my niece some gin and several different tonics. Arrived when it said it would. Happy. Will use again

9 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Didn’t know of your company until mid April when I actually received a birthday gift for myself.
Curiosity led me to check out your website - I was not disappointed!! The choice for just about anyone is so good. Even for those who are hardest to buy for, you have gifts for everyone!!
Have a good selection and price points which is really helpful. I have recommended to others and cannot wait to use you again as a customer!!

8 May 2020
Unprompted review
Rated 4 out of 5 stars

Quick and high quality service.

A really great experience buying a gift for my girlfriend during lockdown. Quick delivery and great service. Quite a few items were out of stock and it's not the cheapest thing ever but came so quickly and so nicely packaged. Higly recommend.

6 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

I don’t normally leave reviews but I had to after my recent purchase. The box was beautifully packed and it complimented the gifts chosen beautifully. All things considered with the current situation, the gift was picked, packed and sent within a couple of days, amazing! I will definitely be recommending to friends and family.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

My friend thought the gift was lovely

My friend thought the gift was lovely. Would have spent more if postage wasn’t as expensive however overall happy with the service

3 May 2020
Unprompted review
Build My Gift logo

Reply from Build My Gift

Hi Jennifer

Thank you for taking the time to leave us a review!

We are really pleased to hear you were happy with the service and thank you for your feedback regarding our postage charges which we will take on board.

Best wishes

Build My Gift

Rated 4 out of 5 stars

Great quick service. Awesome gift

Great service. Could use more variety of products available.

3 May 2020
Unprompted review
Build My Gift logo

Reply from Build My Gift

Hi Senam

Thank you for taking the time to leave us a review!

We are continuously seeking to introduce new products and lines to our existing range. If there is anything in particular you would like to see, please email us your suggestions to enq@buildmygift.com

Best wishes

Build My Gift

Rated 5 out of 5 stars

Would recommend

Good selection of gifts, speedy delivery, lovely packaging. A great gift! Have recommended to friends.

3 May 2020
Unprompted review
Build My Gift logo

Reply from Build My Gift

Hi Natasha

Many thanks for your lovely feedback and for taking the time to leave a review!

Best wishes

Build My Gift

Rated 5 out of 5 stars

Was such an amazing gift

Was such an amazing gift! Packaged beautifully and super swift delivery! Will use again 100%

2 May 2020
Unprompted review
Build My Gift logo

Reply from Build My Gift

Hi Holly

Thank you for taking the time to leave us a review! We are really pleased to hear you were happy with the overall service.

Best wishes

Build My Gift

Rated 5 out of 5 stars

Great idea

Great idea. Couldn’t find a hamper on other usual websites which included the mix of items I specifically wanted to send and instead I was able to build my own via Build My Gift. Reliable, arrived promptly, recipient very happy.

2 May 2020
Unprompted review
Build My Gift logo

Reply from Build My Gift

Hi Hannah

Thank you for taking the time to leave us a review!

We are so pleased we could help you achieve the ideal gift on this occasion and it was well-received by the recipient also!

Best wishes

Build My Gift

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