Buildmyskitrip.com Reviews 

505
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the freshly prepared food and the incredible hospitality provided by the dedicated staff throughout their entire stay. Many visitors note that the chalets are exceptionally comfortable, immaculately clean, and situated in wonderful locations very close to the ski lifts and slopes. Some people also felt that the entire booking process and pre-holiday planning were handled with remarkable professionalism, clear communication, and complete flexibility. Travelers frequently highlight the outstanding dedication of the entire team, ensuring that every single request is met seamlessly from arrival to departure.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently kind, welcoming,... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the outstanding support and... See more

Location

Customers consistently note positive experiences with location, highlighting that the accommodations are... See more

Service

Users describe positive interactions with service, highlighting exceptional hospitality and professional... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buildmyskitrip went above and beyond to ensure our ski holiday was a success. From the initial enquiry, right through to the end, all staff ensured that our needs were met. I was particularly impress... See more

Rated 5 out of 5 stars

Every aspect of this holiday was first class.From the initial booking process a year ago to the pre- travel contact, every aspect was personalised and thoroughly efficient. Chalet Sylvain lived up to... See more

Rated 5 out of 5 stars

Really excellent company we had never come across before. We stayed at Chalet Fraidieu which was a comfortable chalet in a good location but what made our holiday really exceptional was the staff - ou... See more

Rated 5 out of 5 stars

We had an amazing holiday at Chalet Bonhomme in Val Thorens with a large group of friends. The chalet is very close to the piste (you can ski untill the chalet) and apres ski. Olly, Milly and Poppy we... See more


Company details

  1. Ski holidays
  2. also in
  3. Chalet
  4. Tour operator
  5. Travel agent

Written by the company

BuildMySkiTrip is a British ski holiday company specialising in sole-occupancy catered ski chalets in the French Alps. Established in 2013, we operate catered chalets for groups of friends and families in Val d’Isère, Tignes, Val Thorens and Alpe d’Huez. Our catered chalet holidays include a dedicated chalet team with professional chefs and hosts, freshly prepared breakfasts, afternoon tea and four-course evening meals with wine. Many of our chalets also feature hot tubs, saunas, log fires and excellent access to the slopes. Because we operate our own catered chalet programme, our team knows the properties and resorts first-hand and can help guests choose the chalet best suited to their group. We can also help arrange ski passes, equipment hire, lessons and airport transfers. Whether you're organising a family ski holiday, a group of friends or a larger ski group, our aim is to make the entire holiday straightforward from initial enquiry through to your week in resort.


Contact info

5.0

Excellent

TrustScore 5 out of 5

505 reviews

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5.0

All reviews

(505)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Maddy was very helpful and…

Maddy was very helpful and knowledgeable. She had personally visited the chalets and was able to give great advise. She was flexible and kind (very important when you are trying to get 12 people together) and ensured we booked a fantastic chalet! We are all so excited ! Thank you so much - have already recommended you to friends !

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Maddy!

Had a pleasant experience with Maddy who was organising our trip. My group was really unreliable and ours plan kept changing. Maddy was extremely attentive and helpful with any questions/issues we had and really patient.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!

Utterly useless, totally incompetent and very rude. Initially made an enquiry to then be questioned on my integrity and knowledge. Having ran chalets and resorts for plenty of seasons, to then have the audacity to call me out on where I worked and who I worked with... Poor customer service and only interested in one thing £££

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Chalet penthouse Sabot in Val Thorens

Well, what can I say! From booking with Ben it went so smoothly, great communication and very helpful with our needs, organising our flights, private transfers, chalet, lift passes and ski hire at very good prices.
Penthouse Sabot in Val Thorens was AmAzInG. It is a gorgeous chalet, ski in and ski out, a couple of minutes walk to the resort center, It had everything we needed and lots of space and home comforts .
Our hosts Anna & Sam were simply the best! They were very welcoming and friendly and their meals were absolutely delicious, afternoon cake , yum yum! I even asked Anna for some of her recipes! Nothing was too much trouble for them ( I have a fussy eating daughter) they went above and beyond. We will be following Anna & Sam to Tignes next season! Thank you everyone at BMST, will definitely book again with you ⛷️⛷️

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Great week in Tignes

We just spent an incredible week in the chalet Chardonnet in Tignes with a big group. BuildMySkiTrip organised everything, Laurence is very responsive and correct. When there was an issue before our stay that was not the fault of the company, Laurence took care of it immediatly and it was solved to our satisfaction. Staff in the chalet, especially Riz and Jessie, was great : friendly, flexible and food was very nice. Thank you for the efforts!

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing holiday - highly recommended

Just returned from an amazing holiday with Build my ski trip. We enjoyed every minute of it! The food was fantastic. The chalet hosts were incredibly flexible and accommodating - they went out of their way to make sure everyone was happy, including the kids.
The chalet was perfect too and could not have been better located. Communication before the trip was great. We very much hope to book again in the future.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service, amazing food

Booking was made easy with BMST, all questions were answered quickly, lift passes and ski/boot hire were also booked via them (cheaper than in resort) which made everything so simple. There was a small mix up with our lift passes but this was handled quickly and efficiently outside of UK office hours. This was our first time in a catered chalet and we were blown away by the quality of the food produced by Anna, Sam and Abi, it really was outstanding and there was no shortage of it! The team were extremely polite, friendly, helpful, discrete and accommodating of meal times/allergies etc. It was amazing coming back to the chalet with 4 tired and hungry children, knowing there was freshly made cake and then a fully home cooked meal. I’m sure we will be booking with BMST again, we’re tempted to follow Anna and Sam to their next resort next year!

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service, fantastic chalet, excellent food and wine!

BMST were fantastic from the start. Great service before the holiday with all questions answered promptly, a call from the transport organiser and the executive chef a week before the trip, just making sure everything was OK. Impressive.
The chalet was really well appointed, comfortable and in a great location. The chalet staff were friendly, helpful, efficient and super flexible, as was the resort rep - Thanks to Ollie and Team Chadonnet!
Food was great, plentiful and well cooked, and the wines the best we've ever had on any ski holiday!
The breakfasts were phenomenal - truly spectacular.
We would highly recommend these guys, and hope to arrange next year's ski trip with them

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

Exceptional service from the moment we landed. Wonderful company to book with. Delicious food. Accommodation was extremely clean and comfy. Stuff were very helpful with anything we needed and really fun to have around the chalet. We will definitely be returning.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend BMST!

The organisation prior to the trip by Ben from BMST made it so easy. He was so quick to respond to queries, changes in quotes, changes in numbers/trip members. It was all super easy and the team were so helpful and accommodating.

The trip itself was incredible, with a fantastic chalet and great hosts. The food was amazing - the best we’ve eaten. All in all, a really fun trip. Wholeheartedly recommend BMST!

24 February 2024
Unprompted review
Rated 5 out of 5 stars

We would 100% do this again.

I don’t normally leave reviews, but this company deserves one!
We were 3 couples with 3 little boys all under 2 years old, we have all been skiing for years, but never had a catered chalet before, so we didn’t know what to expect.
The whole experience was unreal, Sarah and Becky looked after us so well from the moment we arrived, to the very last minute of the holiday, they were just incredible people to have around us & our little boys, food was delicious every single day, and the wine followed suit, we had cots waiting in all rooms, anything we needed / asked about, Ollie would go out of his way to find out and let us know asap, the apartment was spot on with the hot tub and the closest lift was about 50 meters away, the list just keeps going on about all the positives of this company, and who they employ to do it 👌
I would highly recommend anyone considering this to commit, Can’t Thankyou all enough.
You’ll be seeing us all again 👍🏽

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Best chalet we’ve ever stayed in

We have been skiing for 40 years and this was by far our best chalet experience. Mainly because the hosts, Sarah & Becky were absolutely wonderful but also because the food was better than any I have had in chalet before. This, coupled with the little touches that added to the experience made it the most wonderful family holiday. The only minor issue with the chalet is that 1 bedroom has no window to the outside and gets very hot. A Dyson cool fan in there would sort the problem.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant location

Brilliant location, chalet was excellent, buildmy ski trip, kept us well informed on all details.
The chalet staff, Fred, Nicole, Emily and chef Nathan were exceptional, professional and friendly. Highly recommend.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Superb

We set out to bring two families together for a memorable ski trip. Wow they do what they say on the tin and lots, lots more. They organised everything for a very tailored chalet holiday which had great food, quality wine, in a luxury cosy chalet with fantastic staff. Perfect. We had so much fun with wonderful memories, bring on next year!

2 March 2024
Unprompted review
Rated 5 out of 5 stars

10/10- already want to book for next year

Chalet Cabri and buildmyskitrip were incredible- 10/10.
Location of the chalet could not have been better- literally right on the slopes, ski in ski out, 5 min walk to Cocos.

Our hosts AJ, Emily and Chef James were amazing- couldn't fault. Food and service were top tier.

We're already planning next years trip.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

First experience of a Chalet holiday

This was our first experience of a Chalet holiday, it was amazing from first contact to getting home. The team at Build my ski trip helped us out through out the experience, by discussing all the travel options and staying in touch at all stages through the booking process, once the travel started they kept us informed so we knew where to go and what to do, even having the fire on and bubbly ready for us as we came in through the door of the chalet. Becky our chef and Sarah our host were incredible they made us feel at home from the minute we arrive talking us through everything including discussing what they could do to help our couple of fussy eaters in the group. The afternoon teas every day were one of the many highlights of the chalet experience, topped by the incredible dinners which would not be out of place in a Michelin star restaurant, thank you Becky. Sarah was on hand to help with everything we needed and was able to make some great suggestions for places to eat, visit and experience, thank you Sarah. To conclude I would definitely book with Build My Ski Trip again. Thank you Build My Ski Trip.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have booked with BMST twice now and have had a great experience both times. Staying at Chalet Cabri in Val D'Isere, we can't fault the experience. The staff both in the UK and in resort are second to none, and nothing is too much trouble. Everything is organised to perfection. Special mention to AJ and Emily, our hosts in resort. Top class service from both girls!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent holiday in Chalet Bonhomme

Build my ski trip were excellent from start to finish with our ski holiday. Laurence was very helpful with booking / questions and the portal they have is great for everyone to logon and pay separately. The chalet was perfect and spacious for such a large group of 25 people. Dom and Donna were lovely and the holiday was fab! The afternoon cakes were fantastic! I would book with BMST again :)

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing chalet in Val d'Isere

Great food and wonderful service all week from our chalet hosts at Cabri - AJ, James, and Emily. We had an excellent holiday and would go there again!

27 January 2024
Unprompted review

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