bulk.com/dk Reviews 7,533

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Huge catalogue of products, nice price and quick delivery. I honestly cannot think of anything wrong, they have big packages, very good value for money and their products are great! There are some pr... See more

Company replied

Rated 3 out of 5 stars

Fast shipping, great packaging, but the taste of zero calorie syrup was horrible. I still try biotin tablets, it will take more than a few weeks to notice something... i have not tried Barista coffee... See more

Company replied

Rated 3 out of 5 stars

It is not stated anywhere on the package, as well on the website, which aminoacides are contained in the product and in which procent. The taste is dominated by some sort of artificial sweetener and... See more

Company replied

Rated 5 out of 5 stars

Nice product budget friendly and ao far cant confirm how good result would be but overall as of now delivery and quality of product is good

Company replied


Contact info

4.0

Great

TrustScore 4 out of 5

8k reviews

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Rated 3 out of 5 stars

Grynet mass gainer

Grynet mass gainer

20 February 2024
bulk.com/dk logo

Reply from bulk.com/dk

Hej Mr.Stryhn Arent,

Tack för att du tog dig tid att lämna en recension.

Vi är ledsna att höra att vår Massgainer inte nådde ända fram.

Vänligen skicka ett e-postmeddelande till hello@bulk.com med dina problem så att vi bättre kan förstå problemet.

Ärlig feedback från våra kunder är viktigt för oss, eftersom det hjälper oss att ständigt bli bättre.

Med vänliga hälsningar,

Rated 5 out of 5 stars

Den var god.

16 February 2024
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Reply from bulk.com/dk

Hej Natalia,

Du har gjort vores dag. Mange tak for din positive anmeldelse. Lad os blive ved med at nå nye højder sammen.

Selvom vi håber, du ikke bliver nødt til det, er der noget, vi kan hjælpe med i fremtiden, så tøv ikke med at kontakte os på hello@bulk.com.

Håber du har en god dag.

Yash
Bulk™ Customer Support

Rated 1 out of 5 stars

No Costumer Set ice

You so far never reply my message
and I still have not used and won't use the protein powder I bought which came in a damage bag. And you keep sending me those automatic emails from a robot. Make real people to read at least the replies. Please don't bother me any more.

30 January 2024
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Reply from bulk.com/dk

Hi Patricia, 

Thank you for rating your experience with us. 

I'm sorry our customer service team didn't meet your expectations this time. 

From what I can see, we replied and were awaiting your response. 

I have sent the last email again, please also check your spam folder, as our emails sometimes get misrouted there. 

If you still cannot find anything, please send an email directly to hello@bulk.com and include your order number as well as a description of the problem, we will be happy to look into this again. 

Have a nice day, 

Arne
Bulk™ Customer Support

Rated 5 out of 5 stars

I order for my first time from bulk and…

I order for my first time from bulk and I can say that I was so happy with the Very fast delivery and the good quality of the products. The only problem I noticed was the matcha powder was not very good quality and to be honest I was not surprised about it because in Denmark is a bit difficult to get something similar to the Japanese, Chinese or Vietnamese.
After my blood work shows that the vitamins are good quality. So I recommend some of the vitamins.

14 January 2024
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Reply from bulk.com/dk

Good Afternoon Mateos,

It's great to hear that our fast delivery met your needs. 

Thank you for choosing us as your preferred source for quality products including our vitamins! 

We really appreciate your feedback!

We wish you all the best for the week ahead!

Rated 5 out of 5 stars

Curious about lab test and ingredients

Recommended by friends. One order, zero problem. Now testing the product (Creatine). Waiting for results body reactions. I'm interested in knowing (what is possible for you to share with costumers) ingredients and lab test of your final products inside my body.
Good job so far! 5 stars.

19 December 2023
Unprompted review
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Reply from bulk.com/dk

Good Afternoon Javier,

Thank you for the review! 

We're stoked that you are happy with the creatine so far!

Please reach out to us at hello@bulk.com and we can talk to you more about any questions you have about this product.

Thanks for trusting us!

We hope to hear from you soon!

In the meantime, we wish you a wonderful start to 2024!

Louise
Customer Support Champion
Bulk™

Rated 3 out of 5 stars

suspicious shop UPDATE 🤔

Given the answer of the shop I want to be fair.
I have got the products 2 days after my review. The products are OK.
However I still maintain my opinion that there are no trustable communications means with the company and reminds to a scam company in that sense.
I hope they can improve that
BTW I still can't find the chat box they claim they have

suspicious shop, potential thiefs.

I bought products for a value of 500 DKK 2 days ago. They have registered the package in Postnord , just they can withdraw the money from my account but Postnord has not received the products. So, Bulk has only registered the package JUST TO TAKE THE MONEY FROM MY ACCOUNT. But as far as I know this is illegal in DK.
I have been calling their number (very secret on their website) and they pick up the call and inmediatly hang up. They also say that there is a chat service and it is impossible to find it on the website.
This ebsite looked legitim but I dont know why are they behaving so suspicious like scammers. Considering that they are in DK then I should have got the products by now buut they took my money instead and there is no way to contact them, unless is an automatic response by email.
I will wait a couple of days more and then will communicate this to my bank to get my money back

23 November 2023
Unprompted review
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Reply from bulk.com/dk

Hej Sandra,

Tak for din anmeldelse - jeg er ked af at høre om den stress, denne nylige ordre forårsagede dig. Jeg er glad for at kunne sige, at jeg kan se, at den nu er blevet leveret, hvilket er gode nyheder.

Jeg kan bekræfte, at vi typisk tager betaling for vores ordrer ved afsendelse, hvilket er helt normalt.

Vi har desværre ikke noget telefonnummer, men vi har en live chat og chatbot tilgængelig på hjemmesiden (taleboblen nederst til højre).

Selvom vi håber, at du ikke behøver det, så tøv ikke med at kontakte os på hello@bulk.com, hvis der er noget andet, vi kan hjælpe med i fremtiden.

Jeg håber, du får en god dag.

Conor
Bulk™ Kundesupport

Rated 5 out of 5 stars

Fast Delivery and Good Quality

Trustworthy company

6 May 2023
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Reply from bulk.com/dk

Hej Pablo,

Tak for din anmeldelse.

Vi er glade for, at du var tilfreds med kvaliteten af vores produkter og vores hurtige levering. Tusind tak for din tillid til os.

Hav en rigtig god dag.

Malwina
Bulk™ Kundesupport

Rated 2 out of 5 stars

Taste not agreeing with flavor description

Your Chocolate Cookie Whey protein tastes like coconut which I hate and was never mentioned. BAD. If I knew it was gonna taste like coconut, I would not have bought this.

1 October 2023
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Reply from bulk.com/dk

Hej Arjun

Tak, fordi du tog dig tid til at skrive en anmeldelse. Vi er kede af at høre, at vores Chocolate Cookie Whey-protein ikke ramte plet.

Send venligst en e-mail til hello@bulk.com med dine bekymringer, så vi bedre kan forstå problemet. Ærlig kundefeedback er vigtig for os, da det hjælper os med hele tiden at blive bedre.

Hav en rigtig god dag

Claudia 
TEAM BULK

Rated 5 out of 5 stars

Great products

Great products, great service, stronger arms!

2 September 2023
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Reply from bulk.com/dk

Hi,

You’ve made our day. Thanks so much for your positive review. Let’s keep reaching new heights together.

Have a good week!

Rated 5 out of 5 stars

Recieved a damaged bag of protein…

Recieved a damaged bag of protein powder, i texted them and recieved a new one very soon after. Perfect service:)

31 August 2023
Unprompted review
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Reply from bulk.com/dk

Hej, det er mig,

Vi sætter pris på, at du tager dig tid til at skrive en anmeldelse.

Det er dejligt at høre, at vores kundeserviceteam gav dig en positiv oplevelse.

Vi ønsker dig alt det bedste,

Jess
Bulk™ Kundesupport

Rated 5 out of 5 stars

Fast service.

5 August 2023
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Reply from bulk.com/dk

Hi Marife, 

Thanks for the review and highlighting our speedy delivery. We're glad you had a seamless shopping experience.

Hope to see you back in the near future! 

Have a great day! 

Harry
Bulk™ Customer Support

Rated 5 out of 5 stars

Good

They had everything I needed forr good price and with fast delivery.

25 July 2023
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Reply from bulk.com/dk

Hej, det er mig,

Tak for dine pæne ord om vores gode priser. Vi arbejder hårdt på at tilbyde konkurrencedygtige priser uden at gå på kompromis med kvaliteten, og vi er glade for, at du sætter pris på det.

Jeg håber, du får en god dag.

Elliot
Bulk™ Kundesupport

Rated 5 out of 5 stars

Great products and reasonable pricing

Great products and reasonable pricing.
My colleague referred bulk to me.

20 July 2023
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Reply from bulk.com/dk

Hi there, 

Appreciate you taking the time to leave a review. We're delighted to hear that our product met your expectations and you had a positive experience with our company.

Have a good day!

Rated 1 out of 5 stars

Fake prices

Wanted to shop but like always they are posting fake prices. They give you a big discount, but I learned to look at the faktura from the past and very clearly that they just put the prices up and they also put the discount up so customers just pay the same or more than last time.
SO big lying company. Too bad I cannot post any screen shots from my past purchases. They manipulate the mind telling you there is a big discount but there is nothing!

2 May 2023
Unprompted review
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Reply from bulk.com/dk

Hi, 

Thank you for taking the time to leave us your feedback.

A price rise is never welcome news. Inflation is hitting us all, and like everyone, we’re having to face the challenge. Global supply chain and labour costs have increased, and the price of raw materials is at a record high. 

As a Bulk™ customer, please rest assured that our goals never change. We deliver high quality products at the lowest possible prices. In order to maintain the standards you would expect in product quality and working conditions, our only option is to make adjustments to some of our prices.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us at hello@bulk.com 

Hope you have a great day.

Harry
Bulk™ Customer Support

Rated 5 out of 5 stars

Nice experience

Fast and everything good with the product

13 June 2023
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Reply from bulk.com/dk

Hi Murilo

Thank you for making our day. Let’s keep making those gains together

We really hope to see you again soon, have a wonderful day

Matt
Bulk™ Customer Support

Rated 5 out of 5 stars

Best website for supplements and any…

Best website for supplements and any kind of training things. Definitely recommend ❤️

10 June 2023
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Reply from bulk.com/dk

Hi Antonis,

We're thrilled to hear that our product met your expectations. Thank you for choosing us and for sharing your positive experience with others!

Have a lovely day.

Anna

Bulk™ Customer Support

Rated 5 out of 5 stars

Lige så glimrende som de 4 tidligere gange før (As excellent as prior four times)

Seneste ordre 9. juni 2023. Første ordre (af 5 ordrer, på nu sammenlagt 4.206 kr.) var 9. august 2021. Hver gang så hurtig levering som man kunne ønske sig, og kvalitetsprodukter. What's not to like?

EDIT: English version of the review was added below to widen accessibility. PS: Regarding the customer service reply, courteousness is an oft-lost art in our modern age, but it is not lost on them. Bravo.

The most recent order was on June 9, 2023. The first order (5 orders, now totaling DKK 4,206) was on August 9, 2021. Each time as fast delivery as one could wish for and quality products. What's not to like?

9 June 2023
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Reply from bulk.com/dk

Tusind tak, fordi du tog dig tid til at dele din oplevelse. Det er lige, hvad vi kan lide at høre.

Rated 5 out of 5 stars

The product is very good and i am very…

The product is very good and i am very happy 😃

6 July 2023
Unprompted review
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Reply from bulk.com/dk

Hi Elena,

Thank you for taking the time to leave us your feedback.

We are glad you are enjoying our products, this review makes us very happy! 

Hope to see you back in the near future! 

Have a great day! 

Harry
Bulk™ Customer Support

Rated 1 out of 5 stars

Extremely Dissatisfied with Bulk's Service - Order Delay and Non-Delivery

I regret to say that my experience with Bulk has been nothing short of disappointing. I placed an order for protein powder a month ago, and to my dismay, I have yet to receive my package. I'm writing this review in the hope that others are made aware of the issues I've encountered.

Initially, I was hopeful that the delivery would be timely, as I received a Gmail from Bulk, acknowledging potential delays due to unforeseen circumstances. Despite this communication, I patiently waited for my order to arrive. I checked the tracking number provided, which indicated that the protein powder was delivered on June 4. However, to my utter disbelief, I never received anything on that date or thereafter.

Naturally, I reached out to Bulk's customer support for assistance, hoping to resolve the matter. Regrettably, I found the response to be slow and unhelpful. It's incredibly frustrating to be kept in the dark, with no clear explanation or resolution for my missing order. At this point, I have lost confidence in the company's ability to fulfill its promises and deliver on its commitments.

As a customer, I believe it is essential to trust the company I purchase from, and my trust in Bulk has been severely shattered. When it comes to online shopping, reliability and promptness are of utmost importance, and Bulk has failed to meet these expectations. I understand that delays can happen, but the lack of communication and appropriate follow-up is inexcusable.

I sincerely hope that Bulk takes this feedback seriously and works towards improving its customer service and delivery processes. As of now, I cannot recommend Bulk to others based on my experience, and I will be exploring other options for my protein supplement needs in the future.

I implore Bulk to address this matter promptly, either by providing a suitable resolution to my situation or by ensuring that such delays and communication lapses do not recur with other customers.

Thank you.

Sincerely,

Milas

4 June 2023
Unprompted review
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Reply from bulk.com/dk

Hi Milas,

I apologise that my response is in English.

Thank you for taking the time to leave us a review,

I am really sorry to hear about this situation. It sounds extremely frustrating and also rare.

I have sent you over an email to discuss this issue further.

Have a great day,

Anna

Bulk™ Customer Support

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