bulk.com/uk Reviews 

68,535
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #146 of 234 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,535)

14,914 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
isolate

Rated 5 out of 5 stars

bulk whey isolate

I’ve been using bulk whey isolate protein for about 7 months now while training hard and on a weight loss journey. It’s been incredible for me. I add the “neutral” flavour to my coffee, banana and spinach smoothie in the morning (trust me it’s nicer than it sounds🤣) and it’s been a game changer. Hitting my protein goals has been easy and muscle recovery is soooo much better!! I add it to hot chocolate and even slim fast to add protein. Great stuff!! Well done “Bulk”!

24 November 2025
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

We appreciate your feedback and we're stoked that our product lived up to your expectations. Thank you for trusting us!

Reena,

Bulk™ Customer Support

Rated 5 out of 5 stars

Great products at a great price

The clear whey isolate has some lovely flavours that don’t leave an aftertaste like others I have tried.

16 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Elaine,

Thank you for taking the time to leave a review. We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Hope you have a great day.

Kind regards,

Aarti
Customer Champion
Bulk™

Rated 1 out of 5 stars

Lying customer service

Ordered 2.5kg banana clear whey isolate as I do maybe twice a month, along with other items. However, This time it had no flavour and the consistency was different. Queried it with a customer advisor, as I thought maybe they changed an ingredient, and they told me that there is no difference to the recipe. But due to the raw ingredients the product can differ from time to time. I don’t like being taken for a fool as if you look at the ingredients there is not one ‘raw’ ingredient it’s just processed ingredients, all of it. No longer do I shop here.

30 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave a review.

We sincerely apologize that this batch did not meet the high standard of flavor and consistency you have come to expect from us, especially since you are a valued, frequent customer who orders this product regularly.

We truly regret that your recent experience has led you to consider shopping elsewhere, and we want to address your concerns directly and clarify the situation.

We’ve already sent you an email to follow up and address the situation personally. I would request you to please check your email and responded back to us on the follow-up ticket, if you still require assistance with your recent order.

Kind regards, 

Puneet
Customer Champion
Bulk™

Rated 4 out of 5 stars

The Bulk Clear Protien Isolate is Now a Firm Favourite

The Bulk Clear Protien Isolate is a great idea, however some of the flavours are not that great; BlueRaspberry tastes a bit soapy for want of a better description, Strawberry and Lime-- oh no it isnt, what it is Im not sure.
Now the Apple & Blackcurrant "what is says on the in "

22 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Robert,

Thank you for getting in touch. What an excellent question!

We truly appreciate your review and are delighted to hear that you were happy with the quality of our products. 

I’m sorry to learn that a few of the flavours did not meet your expectations. Please rest assured that I will pass your feedback along to our relevant team.

We highly value your input, as it helps us identify opportunities to improve our products and services.

Thank you for trusting us, and we look forward to serving you again.

I'll be in touch soon.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Pure whey and Isolate

Product is always good, blends easily, no lumps, wide range of flavours available, haven't found one I haven't liked.

Orders are always processed and dispatched quickly.

19 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Tom,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Ruchi
Bulk™ Customer Support Champion

Rated 1 out of 5 stars

Service ok

Service ok, I just thought the beef protein isolate was not good to drink. Not nice, going back to whey!

11 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ali,

Thank you for taking the time to leave a review.

We’re sorry to hear that our product beef protein isolate didn’t hit the mark.

We’d love to understand more about your experience and see how we can improve.

We’ve sent you an email to follow up and would appreciate the opportunity to make things right.
Kind regards,

Leeza
Customer Champion
Bulk™

Rated 3 out of 5 stars

This is the second time that I have…

This is the second time that I have received pea protein isolate that either isnt mixed properly or has been changed in some way. The powder used to be thick and full of flavour. It now doesnt thicken with water and has a very chemical taste and just goes straight through me. The product wasnt tampered with so this is obviously happening in production. I have raised a complaint for this so will see what they suggest but wont be purchasing off Bulk again. Edit. Added a star for the quick response and resolution. Thabk you.

12 November 2025
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to share your feedback with us on Trustpilot.

I am sorry to hear that this is the second time you have experienced issues with the product consistency and flavor.

Please accept our apologies that the powder you received did not meet your expectations, especially since you noted a significant difference from the "thick and full of flavour" product you previously enjoyed. 

We take your comments about the change in texture—specifically that it "doesn't thicken with water"—as well as the "very chemical taste" and digestive impact, very seriously.

You are correct that if the product arrived untampered with, a change in quality points directly to an issue within our production process, and we want to get to the bottom of this immediately. 

Maintaining a consistent, high-quality product is paramount to us, and we are disappointed to learn we have failed to do so in this instance.

I can see that my colleague has already addressed your issue by sending you an email. 

I hope your issue has been resolved now. 

Kind regards, 

Puneet
Customer Champion
Bulk™

Rated 4 out of 5 stars

Great products but some improvements can be made

I’ve ordered several products from Bulk over the past couple of years which include the creatine monohydrate powder, advanced pre-workout, vitamin D3, pure whey isolate, peanut butter, pancake mix, etc. I have enjoyed all the products and I think they do work very well towards your training goals. It would be great if Bulk can tweak its recipes for the proteins and pre-workout to exclude sweeteners and instead use natural sugars found in fruits, etc.

Another feedback would be on the pricing model that Bulk adopts. It seems that supplements are always on endless discounts. It would be wise to price them realistically, bearing in mind what their competitors’ prices are. Sales and discounts should be saved for special events such as Bulk anniversary sale, Black Friday or post Christmas sale. I’m not a big fan of the £10 voucher for every £50 spent either. Although I understand this helps to generate return purchases but perhaps have the voucher last for 2 months instead of just 1 month as that’s the general length customers restock their supplements. I forfeited my vouchers at times because I just didn’t need any restocking and they take up space in my kitchen cabinets.

13 September 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you so much for sharing your detailed feedback and for being a loyal customer over the years! 

We truly appreciate your insights regarding our product recipes and pricing strategy. Your suggestion to replace sweeteners with natural sugars in our proteins and pre-workout is valuable, and I will make sure to pass this on to our relevant team.

Regarding the pricing and discount approach, your perspective on reserving sales for special events and extending the voucher validity period is noted. 

We understand how vouchers expiring too soon can be inconvenient, and your comments will be shared with the relevant teams to consider for future improvements.

Thanks again for taking the time to help us enhance your Bulk experience!

Kind regards, 

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Always promt delivery

Always promt delivery. The chocolate cream of rice and the chocolate honeycomb whey isolate are especially great products

13 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Lee,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Hope you have a great day.

Kind regards,

Shuja
Customer Champion
Bulk

Rated 5 out of 5 stars

Good products at fair prices

Bulk make good products at fair prices with excellent delivery.

Their whey isolate is grass fed, mixes well and tastes significantly better than many of the competition albeit at a slightly higher price.

Their complete food is also superior to some other well known brands. Easier on the stomach and with superior ingredients.

12 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for your wonderful feedback! We’re delighted to hear that you value BULK’s commitment to quality products at fair prices, paired with excellent delivery. It’s great to know our grass-fed whey isolate stands out for its taste and mixability, and that you find our Complete Food easier on the stomach with superior ingredients compared to other brands. Your support means a lot to us, and we’re thrilled to continue providing products that meet your expectations.

Hope you have a great day.

Kind regards,

kamal
Customer Champion
Bulk™

Rated 5 out of 5 stars

I am lactose intolerant and i have been…

I am lactose intolerant and i have been searching for good alternative and luckily i found beef protein isolate 97 i gave it a try and it was worth it and since then i have been using beef isolate.
Thats is an excellent source if anyone is lactose intolerant.
I have tried couple of more products and are great.👍👍

12 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Muhammad,

Thanks so much for sharing! We're glad Beef Protein Isolate 97 has been a great lactose-free option for you—and it's awesome to hear you're enjoying our other products too! 💪

Kind regards,
Chanpreet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Quick reliable service

Quick reliable service. The protein powder I ordered was the whey isolate vanilla flavour and it is very good, it blends very well. I've been having a few stomach issues and this is the only protein powder that doesn't make my stomach feel uncomfortable. Will buy again.

20 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Rose,

Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.

Hope you have a great day.

Kind regards,

Aarti
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great mix with Greek yogurt

Quick delivery of our vanilla and salted caramel protein isolate.

Excellent product to mix with Greek yogurt.

3 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi George,

We're thrilled to hear that our product met your expectations. 

Thank you for choosing us and sharing your positive experience with others!

Kind Regards,

Sachin
Customer Support Team Manager
Bulk™

Rated 1 out of 5 stars

Pistachio ice cream flavour whey…

Pistachio ice cream flavour whey isolate is absolutely disgusting. I’m not sure how you passed that to be sold to the public, it’s made me feel sick.

2 November 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Gredi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We’re sorry to hear the Pure Whey Isolate 90 Pistachio Ice Cream 1kg didn’t meet your expectations.

We highly value your feedback as it helps us to look at opportunities to improve our products and services.

To assist you better, I have contacted you at your registered email address concerning your inquiry.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

Best strawberry flavor whey isolate protein

Best strawberry flavor whey isolate protein I have managed to find in the market. Great price as well. Love their protein snack selection too. All around, my favourite sports supplement company in the UK.

18 June 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Justas,

Thank you for taking the time to rate us.

A positive review is like that post-workout feeling. It’s the best.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 5 out of 5 stars

Fab products

I've been ordering from bulk for a while now and I keep loving their full range of selections of syrups and absolutely love the pea protein isolate powder. Tried the creatine vanilla flavour is a must to have!

23 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Cristina,

Thank you for taking the time to leave a review. 

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,
Aaditya
Customer Champion
Bulk™

Rated 5 out of 5 stars

I got pure whey isolate chocolate and…

I got pure whey isolate chocolate and creatine monohydrate unflavored, high quality products and good value for sure and most of all the protein tastes great specially if you mix it with semi skimmed milk or even if you have it with water still tastes good

24 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Alzain,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,
Chanpreet
Customer Champion
Bulk™

Rated 1 out of 5 stars

Quite dishonest marketing/browsing…

Quite dishonest marketing/browsing function.

I wanted unflavoured whey isolate but when it came to searching for it, it wasn’t available. I was then pushed to get the vanilla flavour and then pushed again to get the 1kg.

After tasting it, it’s truly disgusting. Too sharp. I reached out to let the team know but as company policy, they can’t exchange or refund.

It’s a shame, as I’m going to look elsewhere.

Update 30/10/25.

lol, no wahala. I’ve just purchased from Myprotein.

Thank you for the push!

22 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi, 

Thanks so much for taking the time to provide us with your feedback! 

We're really sorry that your experience wasn't up to par. We genuinely don’t want to let our customers down, and we know how annoying it is when things don't go as they should.

We have received your feedback and have forwarded it to the appropriate team. We are committed to enhancing overall satisfaction for all of our customers through any feedback we receive.

Your experience really matters to us, and we genuinely want to make improvements from what you've told us.

Jatin
Bulk™ Customer Support Champion

Rated 5 out of 5 stars

Bulk protein powders, I love you

I buy pure/ clear whey isolate protein powder and creatine from Bulk regularly. Very happy with the products. I also love the fact that you have so many flavors to choose from when it comes to the protein powders.

29 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Elif,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,

Harsheen
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great products

The delivery packaging could be better. The box is so big it takes up half my recycling bin.

Products are amazing although I would love for a biscoff and brownie flavour whey isolate protein powder.

27 October 2025
bulk.com/uk logo

Reply from bulk.com/uk

Hi Yasmin,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Neeraj
Customer Champion
Bulk™

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