bulk.com/uk Reviews 

68,521
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #145 of 235 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,521)

14,888 reviews in the last 12 months

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isolate

Rated 5 out of 5 stars

A consistently good experience with Bulk

I’ve been buying from Bulk for years, going back to when they were called Bulk Powders. I regularly buy my protein powders and some supplements from them and have always been happy with the quality, especially considering the prices.

Some of my favourites are the Natural Pure Whey Isolate, Pure Whey Isolate, Clear Whey Isolate, Creatine Monohydrate Powder and Krill Oil.

4 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words and for being such a loyal customer over the years! We're so pleased to hear that you're enjoying our products like the Natural Pure Whey Isolate, Clear Whey Isolate, Creatine Monohydrate, and Krill Oil. It's great to know that our quality and value have consistently met your expectations.

We truly appreciate your continued support and look forward to being part of your fitness journey for many more years to come!

Thanks,

Zara,

Bulk Customer Support

Rated 2 out of 5 stars

This used to be my go-to brand for…

This used to be my go-to brand for protein, but the customer experience has seriously gone downhill.

It feels as though Bulk is trying to squeeze as much as possible out of customers. I ordered exactly the same products in January 2026 for £72. This time, the order cost £125 – an increase of £53 – and I’m getting less product, as the standard pack has been reduced from 1kg to 900g.

They’ve also made discounts unnecessarily difficult to apply. If your basket contains one item that is eligible for a discount and another that is excluded, the coupon is rejected entirely. Previously, the discount would be applied to the eligible item while the excluded product remained at full price. The only workaround now appears to be placing separate orders – a ridiculous and inconvenient system that seems designed to discourage customers from using discounts.

I also had a frustrating experience after accidentally ordering the wrong flavour. The chatbot allowed me to cancel my first order immediately and without any problem. However, when I needed to cancel a second order after speaking to an agent about applying the discount to the items separately, I was told it couldn’t be done – even though the chatbot had just done exactly that automatically.

Finally, the flavours are very hit and miss. I bought the pistachio whey isolate and found it genuinely revolting. I managed one scoop but had to throw the rest away because it tasted so unpleasant. Given the price, that was an enormous waste of money.

After being a regular customer for years, I’ll now be looking elsewhere. I regret not comparing prices sooner – Myprotein appears to offer much better value.

5 September 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Sam,

Thank you for taking the time to leave us your feedback on Trust Pilot.

We're truly sorry to hear we fell short this time. We're unable to find your account using the information provided.

Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) so we can review your concerns properly and follow up with a resolution.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Love that you have beef isolate as I can't consume whey. Very tasty product I get thr chocolate flavor. Good value for money. Overall very happy and will be a repeat customer

3 September 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so glad to hear that you enjoyed the chocolate-flavoured beef isolate and found it to be a great alternative to whey. It's also wonderful to know that you're happy with the delivery speed and value for money.

We look forward to seeing you again soon!

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

BEEF PROTEIN ISOLATE BANANA FUDGE

I have purchased the beef protein isolate powder in banana fudge for many years from this company. Always great taste, great quality, fast delivery and well packaged. At a good price 👌

3 September 2026
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Reply from bulk.com/uk

Hey, DC,

Thank you for your kind review! We're so pleased to hear that you've been enjoying our Beef Protein Isolate in Banana Fudge for years. It's great to know that the taste, quality, and delivery have consistently met your expectations. We truly appreciate your loyalty and look forward to continuing to support your fitness journey.

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Satisfied Customer

Best pea protein isolate I’ve had. Seems much smoother than other suppliers and the option of vanilla flavour is a bonus. Good information about all their products. Pricing is good and checkout easy. No problems with delivery. Very satisfied.

2 September 2026
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Reply from bulk.com/uk

Hey Tracey,

Thank you for your kind review! We're delighted to hear that you're enjoying our pea protein isolate and appreciate the vanilla flavour option. It's great to know you found the product information helpful, pricing reasonable, and the checkout process smooth. We're also glad delivery went without a hitch.

We look forward to serving you again soon!

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars

Bulk protein

Bulk protein is pretty good specially the isolate as it is lighter on tummy. Both banana and chocolate are good flavours. Delivery is on time, It is on higher price but so much worth it.

28 August 2026
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Reply from bulk.com/uk

Hey, Thank you for your kind words! We're so glad to hear you're enjoying the isolate protein, especially the banana and chocolate flavours. It's great to know the delivery met your expectations too. We truly appreciate your support and look forward to fueling your fitness journey again soon. Thanks, Maya, Bulk Customer Support

Rated 4 out of 5 stars

Great products

Great products, delivery is always good and fast! On last order I got a vanilla tasting whey protein isolate, but the bag says salted caramel. Not bothered by it, otherwise great products. I also use the super strength omega 3, creatine and electrolytes mix, and the magnesium bisglycinate.

30 August 2026
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Reply from bulk.com/uk

Hi Cristian,

Thank you for taking the time to leave such a great review.

We’re delighted to hear that you’re pleased with our products and that your deliveries are always fast and reliable. 

We’re sorry to hear that your vanilla-tasting whey protein isolate was labelled as salted caramel, but we appreciate you bringing this to our attention. I’ve shared your feedback with our internal team.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 2 out of 5 stars

Malted Chocolate daily punishment

I wanted to love Bulk. Delivery was fast, the price was fair, and if the story ended there this would be five stars. Then I tried the malted chocolate flavour in the whey isolate.

It's genuinely the worst thing I have ever tasted. I know part of this is on me — I should have gone with plain chocolate, and I definitely should not have committed to a 5kg tub of it. But no amount of personal responsibility prepares you for a flavour this bad. I don't think anyone has emotionally wounded me the way the person who approved this flavour in a taste test has.

So here's the deal: if anyone from Bulk reads this, go try the malted chocolate whey isolate yourself, then reply to this review just saying you get where I'm coming from. Do that and I'll bump this straight to 4 stars — knowing you've suffered through even a spoonful of what I've got 5kg of.

31 August 2026
Unprompted review
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Reply from bulk.com/uk

Hi George,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We’re sorry to hear that we didn’t meet the mark.

We tried to find your order details but we could not find. Kindly help us with the oder number. 

Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) and we’ll look into the matter personally.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 2 out of 5 stars

I'm quite disappointed with Bulk

I'm quite disappointed with Bulk.

The website is very disingenuous the products show how many reviews but there is no way to look at the reviews written, if you click on read reviews nothing happens. Perhaps a bug, or by design. Who knows?

The hydro beef protein powder is the worst powder I've ever used. Terrible mixability. It clumps up and remains powdery even after using the swirl and shake technique.

The product labeled "pure" whey gives the impression that it is whey isolate, a purer form of whey. However it is whey concentrate. Overall the taste is not great too.

Plus side, delivery was fast.

27 August 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi KK,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

You will see reviews for all products. Click on the product and navigate to the review section to view all reviews and share your feedback about the product.

We’re sorry to hear the products didn’t meet your expectations.

We highly value your feedback as it helps us to look at opportunities to improve our products and services.

To assist you better, I have contacted you at your registered email address concerning your inquiry.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

Bulk Website is so easy to use

Came across the Bulk website. The information about the product is clear and concise. I’d never used clear whey isolate so it was good to get the information on how it works for you and whether it can be used if not weight training. Adding product to my basket and purchasing was really simple. Really pleased with the postage, and arrived super fast. Was happy with the price, other sites for the same product were a lot more expensive. Definitely use again.

22 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind review! We're delighted to hear that you found our website easy to navigate and the product information helpful, especially for clear whey isolate. It's great to know that your order process was smooth and that you were happy with the pricing and speedy delivery.

We look forward to serving you again soon!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

I purchased the chocolate whey isolate

I purchased the chocolate whey isolate with zinc & magnesium capsules. I've purchased the weigh before but its different this time and tastes even better than last time. 1000% recommend the whey isolate and the tablets are great too! Had trouble sleeping but these seems to help settle me and knock me out which is great!!

22 August 2026
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Reply from bulk.com/uk

Hey Ieuan,

Thank you for your kind words! We're delighted to hear that you're enjoying the chocolate whey isolate and that the zinc and magnesium capsules are helping with your sleep. It's great to know the whey isolate tastes even better this time around - we always strive to improve our products.

Thanks for recommending us, and we look forward to serving you again soon!

Kai,

Bulk Customer Support

Rated 3 out of 5 stars

Digestion issues

After a month break from having protein powder( I usually use use MyProtein soya isolate) I started again with bulk’s soy isolate. Had a smoothie with about 13 gm of powder. It’s been hard to digest. I’m getting quite a lot of bloating

21 August 2026
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Reply from bulk.com/uk

Hi Ashish,

Thank you for sharing your thoughts on Soya Protein Isolate 90% Unflavoured 2.5kg. We’re sorry to hear we let you down this time, and we would love another chance to regain your trust.

We’ve sent you an email to personally address your concerns and make things right.

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great product

Fast delivery, great product, one of the more reasonably priced and reliable in an increasingly crowded market. The Whey Isolate offers a big, clean protein bang for your buck.

21 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear that you're enjoying the Whey Isolate and appreciate the value and reliability we aim to provide. It's great to know our products stand out for you in a busy market.

Thanks again for your support, and we look forward to serving you again soon.

Leo,

Bulk Customer Support

Rated 3 out of 5 stars

Overall ok

Tried Bulk after Myprotein prices became extortionate. Service was fine, delivery was in a reasonable time. The salted caramel soya isolate tastes decent though not really like salted caramel, mixes ok, and is a good price. The chocolate malted honeycomb whey isolate tastes genuinely awful.

16 August 2026
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Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us a review and for giving Bulk a try!

We are glad to hear that your experience with our service, delivery, and pricing met your expectations, and that the Salted Caramel Soya Isolate is hitting the mark for value and mixability.

We're sorry to hear that the Chocolate Malted Honeycomb Whey Isolate didn't live up to your taste buds, though. Flavour preference is always a bit personal, but "genuinely awful" is certainly not the reaction we aim for! We take feedback on our flavours very seriously and will be sure to pass your thoughts on to our product development team for review.

We've emailed you with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

If you'd like to try a different flavour or discuss your order further, please feel free to reach out to our customer support team directly. We'd love the opportunity to help you find a flavour you thoroughly enjoy!

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great services as always very prompt…

Great services as always very prompt and given updates throughout . Can’t go wrong! I love their beef isolate chocolate peanut flavour, it’s a godsend as I can’t tolerate dairy or other vegan types of protein as they really do my stomach in. Fortunately the beef isolate is great and mixes so well compared to others, doesn’t go lumpy or gloopy and taste great as a drink of mixed in porridge . So a big thumbs up. My only gripe is the cost. It is 3 times more than other regular powders and never on offer whereas others typically are. I appreciate it’s a separate product and therefore additional time / cost involved but it’s still very frustrating in an ever climbing economy! Offers on it would be very great appreciated 🙏

18 August 2026
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Reply from bulk.com/uk

Hi Vicky, 

Thanks so much for taking the time to share your experience. This is just what we like to hear.

We will certainly share your feedback regarding the item’s price with our team so that, in the future, you may receive a greater discount.

Kind regards,
Yogita
Customer Champion
Bulk™

Rated 4 out of 5 stars

Vanilla Whey Isolate

Vanilla Whey Isolate. Product is great tasting and easy to mix with either water or milk. Thicker and slightly more calorific than my usual brand of Protein Powder but it makes great smoothies or as after training drink.
Ordering products was simple and delivery was pretty quick.Would buy again.

13 August 2026
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Reply from bulk.com/uk

Hello Justine,

This is great news. Thank you so much for your positive feedback. We hope to see you again soon.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great product

Natural Pure Whey Isolate. Delivered quicker than expected, tastes great and smooth. I'd highly recommend.

15 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you enjoyed the Natural Pure Whey Isolate and that it arrived even quicker than expected. It's great to know you're happy with the taste and texture too.

We appreciate your recommendation and look forward to seeing you again soon!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

My bulk order is always dispatched and…

My bulk order is always dispatched and arrives quickly. There is a great selection of products, price points and pack sizes to choose from.
The whey isolate is great, I've tried several flavours and recently purchased Strawberry. Works great as a shake but I also really enjoy stirring into yogurt for a delicious dessert. I also purchased unflavoured creatine monohydrate which dissolves pretty easily.
I think a great idea would be to offer a gift message option at checkout, which could be included in the box. I recently sent a box of goodies to my brother in law for his birthday and it would be great to have something inside to let someone know who its from.

16 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind review! We're so pleased to hear that your orders arrive quickly and that you're enjoying our whey isolate and creatine monohydrate. It's great to know you're finding creative ways to use the products, like stirring the Strawberry flavour into yogurt - that sounds delicious!

We also really appreciate your suggestion about adding a gift message option at checkout. It's a thoughtful idea, and we'll be sure to pass it along to our team for consideration.

Thanks again for your support!

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Low calorie, lots of tasty flavours and size options

Finally a protein/whey isolate powder that tastes fantastic and is lower calorie.

My son uses Bulk and he introduced me to Bulk's Clear line, I tried the two flavours he had: apple & blackcurrant and peach iced tea. I was impressed, no discomfort/bloating and they taste fabulous. So I ordered 3 other flavours and am using the lemon iced tea currently. There are lots of flavours and bag sizes so you can dip your toe in without committing to 200 portions.

The website is really clear, well-laid out and the order arrived extremely quickly, so the service matched the product.

13 August 2026
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Reply from bulk.com/uk

Hello,

You’ve made our day. Thank you so much for your positive review. 

Let’s keep reaching new heights together.

Kind regards,

Hemant
Bulk™ Customer Support

Rated 1 out of 5 stars

I was sent the wrong product

I was sent the wrong product, was told I would get a refund however I don’t think that has happened. I ordered the Whey Isolate and received Pure whey protein. When I asked if they could send me the correct product they said it was not possible and that it is an issue with the warehouse and they have received similar complaints and if I reorder I’ll receive the same product again. Hmm don’t think I’ll be ordering from them again!!

4 August 2026
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Reply from bulk.com/uk

Hi Jowett,

I'm really sorry to hear about the trouble with your order.

Providing you with the best customer experience and timely delivery is very important to us.

From what I can see in your communications with our team, it looks like this issue has now been resolved.

If you ever need any further assistance, please don’t hesitate to get in touch with us through the options on our website. Alternatively, you can update your review with your order number, and we’ll be happy to reach out to you.

Wishing you a great day!

Kind regards,

Leeza
Customer Champion
Bulk™

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