bulk.com/uk Reviews 

68,521
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #145 of 235 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,521)

14,888 reviews in the last 12 months

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isolate

Rated 1 out of 5 stars

Ordered 1x whey isolate and 1x…

Ordered 1x whey isolate and 1x Creatine, and received 2x whey isolate

16 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for providing your feedback.

I am truly sorry to hear about the mix-up in your order, and I want to assure you that this matter is being taken very seriously. I've immediately escalated the issue to our warehouse team to prevent any such errors in the future.

We've sent you an email with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

The Clear Whey Isolate

My Clear Whey Isolate, peach ice tea flavour tastes amazing. Packaged well and a speedy delivery.

15 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Beverley,

Thank you for taking the time to leave us your feedback on Trust Pilot.

Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Rated 5 out of 5 stars

Switched from my usual supplier due to…

Switched from my usual supplier due to an unacceptable price-hike, and after scanning a few reviews and asking my trainer I chose to try Bulk. Seems like a good product, and the delivery was very fast. I wish the whey isolate had an Informed-sport accreditation but nonetheless, fair pricing means I now have six months’ supply, so am a definite convert.

10 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for giving Bulk a try! We're delighted to hear that you're happy with the product and our delivery service. We appreciate your feedback regarding the Informed-Sport accreditation for the whey isolate, and we'll certainly pass this on to our team for consideration. It's great to have you on board, and we look forward to supporting your fitness journey!

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Bought 5kg vanilla natural pure whey…

Bought 5kg vanilla natural pure whey isolate for a fair price, very good quality and delivered in a couple of days, tastes great not too sweet because it’s sweetened with stevia….

8 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind review! We're delighted to hear that you're enjoying the Vanilla Natural Pure Whey Isolate and appreciate the quality and taste. It's great to know the stevia-sweetened formula is just right for you, and we're glad the delivery met your expectations.

Thanks again for choosing Bulk, and we look forward to serving you again soon!

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Whey Isolate…easy order, best value and tastes amazing!

I was looking around for a Whey Isolate Protein Shake that was reasonably priced and had decent reviews. There's not that many on the market so keeping the price down is tricky, but after comparing prices and reviews I went for Bulk. Got the vanilla flavour, which is by far the smoothest and nicest protein shake I've had. Almost american diner level nice! So easy order, best value and tastes amazing.

10 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for taking the time to share your experience! We're so pleased to hear that you found our Whey Isolate Protein Shake to be both great value and delicious. It's fantastic that the vanilla flavour hit the mark for you - "almost American diner level nice" is high praise indeed!

We hope you continue to enjoy it, and if you ever want to try another flavour or product, we're here to help.

Thanks,

Kai,

Bulk Customer Support

Rated 2 out of 5 stars

I was a loyal Bulk customer, then something changed

I was a loyal Bulk customer for around two years. Their Clear Whey Isolate had always been affordable, good quality and easy to mix.

Unfortunately, my latest order was completely different. The powder would not dissolve properly and produced a thick, lumpy drink. This was not simply a flavour I disliked, it was a texture and mixing problem that made the product unusable.

I first contacted customer services through live chat. I felt that my concern was treated as though I was simply trying to negotiate a refund. They said there was no known problem with the product and that nobody else had reported anything similar. A refund was eventually provided, but that was not what I had originally asked for. I wanted to return the powder so Bulk could examine it and explain what had gone wrong.

As I did not feel the issue had been properly understood, I followed up by email. Bulk replied that they had “thoroughly tested the product” and found no defect or wider concern. However, they had not asked me to return the bag, so it was unclear how they could have tested the specific product I had received.

They also described the issue as a matter of personal taste and suggested that I switch back to the previous version. This did not address what I had reported. My complaint was not about the flavour, it was that the powder was unusually thick, lumpy and would not mix.

I explained that I wanted to remain a customer, but Clear Whey is not cheap and I did not want to risk buying another unusable bag. Despite contacting Bulk through both live chat and email, nobody appeared interested in examining the product or properly investigating the issue.

I have now moved to ESN Clear Whey, which mixes extremely well and, in my experience, clears better than Bulk’s product did.

Bulk’s products had kept me as a customer for years, but their handling of this issue drove me away. The refund was appreciated, but the dismissive response and failure to distinguish between a flavour preference and a possible product quality issue were disappointing.

11 June 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hello Matthew,

Thank you very much for sharing your experience with us.

We are sorry to hear this and we have sent you an email to discuss the situation and find a solution together.

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great whey isolate

Easy to mix, great taste

8 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear that you're enjoying the whey isolate and that it’s both easy to mix and tastes great. Your feedback means a lot to us.

Thanks,

Kai,

Bulk Customer Support

Rated 1 out of 5 stars

Horrible experience after using for 2+ years

My husband and I have been ordering whey isolate from Bulk for more than 2 years. This time the taste of the whey was horrible, feels like drinking chalk with powder. The colour is evidently different from what we have been having. Extremely disappointed.

5 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thanks so much for taking the time to review. 

We're sorry to hear our product didn't meet expectations this time around. We understand how disappointing it is when a product does not work as anticipated.

We've emailed you with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

I prefer this to others

Smooth, not clumpy like some other brands, and with soya milk the unflavoured hydrolysed whey isolate is pleasant to drink. Really helps keep my protein levels up, and my systolic BP is down too. Really quick delivery, and hassle free.

6 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience! We're so pleased to hear that our unflavoured hydrolysed whey isolate is working well for you and that you're enjoying its smooth texture with soya milk. It's great to know it's helping you maintain your protein levels and even contributing positively to your health. We're also glad the delivery was quick and hassle-free!

Thanks again for choosing Bulk, and we look forward to supporting your fitness journey.

Leo,

Bulk Customer Support

Rated 5 out of 5 stars

Whey Protein Isolate

Product is great!

6 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thanks for your review! We're so glad to hear you're enjoying the Whey Protein Isolate. It's great to know the product is meeting your expectations.

We look forward to supporting you on your fitness journey!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

You Should add more protien powder flavours

Very good , but should add a bigger variety of flavours for the protien isolate .

6 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your feedback! We're glad to hear you find our protein isolate very good. We’re always looking to expand our range, so your suggestion for more flavours is greatly appreciated and will be shared with our product team.

Thanks again for sharing your thoughts!

Maya,

Bulk Customer Support

Rated 4 out of 5 stars

Beef Isolate

Beef Isolate. Quick despatch and delivery. Chocolatey gravy

30 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Mr C,

Thank you so much for taking the time to leave a review.

We are delighted to hear that our product and delivery met your expectations and that you had a positive experience with our company.

I have also shared your feedback with our internal team regarding the gravy.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 4 out of 5 stars

The delivery was quick but unreliable delivery company

The delivery was quick. However, the delivery company they use, Evri, is notorious for unreliable information as to when you will receive the delivery which causes a lot of frustration. I bought the Whey Protein Isolate in the vanilla flavour - it does leave a slight aftertaste.

2 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Jenny,

Thank you for your feedback. We are pleased to hear that your delivery arrived promptly. We apologise for the confusing updates from Evri; we understand this can be frustrating and will communicate your comments to our courier partners to enhance their communication.
Regarding the Whey Protein Isolate (Vanilla), some customers have reported a slight aftertaste, and we appreciate you bringing this to our attention. Your feedback is valuable in helping us improve our flavours and products. Thank you so much one again for your feedback

Kind regards,

Ankush
Bulk™ Customer Support

Rated 5 out of 5 stars

You get what you order

You get what you order - it works. If you want some pure beef isolate - they got it. If you order their zero-calorie syrups - you will get hooked on those as they are that good. I was sceptical at first but try pouring that zero calorie vanilla syrups on some protein pancakes or overnight oats and tell me you didn't have best breakfast ever.

24 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Olegs,

Thank you for making our day. Let’s keep making those gains together.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 3 out of 5 stars

Pure Whey isolate shake

Pure Whey isolate shake is a good product but too sweet for my personal taste. Otherwise, no complaints.

24 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot.

Thank you for sharing your feedback, we really appreciate it.

Our Pure Whey Isolate is designed to deliver a smooth, high‑quality shake, though the sweetness level can vary depending on personal preference. It’s great to hear that the product works well for you overall.

If you ever prefer something less sweet, we also offer unflavoured option that might suit your taste better.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Sharavan
Bulk™ Customer Support

Rated 5 out of 5 stars

Good reliable company

Have been buying from this company for over year
Always here 2 to 3 days delivery
Taste tried them all mostly protein drinks I have started now drinking beef isolate choc fav mixed well easy drinkable
So far so good

24 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Willie,

Awesome to hear that you were impressed with our speedy delivery.

Thank you for choosing us as your go-to source for quality products!

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

I recently purchased several products…

I recently purchased several products from Bulk, including Whey Protein, Pure Whey Isolate, and Collagen + Vitamin C powder. The prices were very competitive compared to other brands, which initially caught my attention.

Before ordering, I spent some time reading reviews about the quality of their products, and the feedback was very positive. After trying them myself, I can say that the quality seems very good, and I’m happy with my purchase. The products mix well, taste good, and offer excellent value for money.

Overall, I’m very satisfied and would definitely consider ordering from Bulk again.

23 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ursula,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.

Hope you have a great day.

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Ordered a few times from bulk.com now

Ordered a few times from bulk.com now - usually Protein isolate, Creatine, Taurine and vitamins- no problems, quick delivery - and the products deliver the expected results too

22 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi David,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for the review! We're stoked that you were happy with the quality of our products. 

Our fast delivery really came through for you.

Thanks for trusting us.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Unflavoured, no extra additives - exactly what I was looking for!

Clear pricing. Clear information on delivery costs (free or not) before going through all the stages of ordering the item. Excellent communication with a customer throughout the delivery process via messaging, with the tracking of the order. All the information of the product is given on the web-site.
The Bulk Whey Isolate Unflavoured powder that I ordered dissolves very well with tap water in a simple hand shaker. I drink it just like that, - no aftertaste. Excellent addition to the fruit smoothies too!

14 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Elena,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.

Hope you have a great day.

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 1 out of 5 stars

Purchased unflavoured beef isolate

Purchased unflavoured beef isolate, unfortunately it tastes strongly of beef and is pretty disgusting. I requested to return the item the same day it was delivered as it wasn’t unflavoured as described, but this was refused.

19 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Dear,

Thank you so much for taking the time to share your experience with us.

We’re truly sorry to hear that things didn’t go as expected. This isn’t the kind of experience we want for our customers, and we’d love the opportunity to make it right. We’ve sent you an email directly and hope to work together to find the best solution.

We look forward to improving your experience and ensuring your satisfaction moving forward.

Kind regards,
Shivani
Customer Champion
Bulk™

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