bulk.com/uk Reviews 

68,521
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #145 of 235 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,521)

14,888 reviews in the last 12 months

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isolate

Rated 5 out of 5 stars

Products were delivered within a couple…

Products were delivered within a couple of days. The quality is good. I love the vanilla pure whey isolate. I have it with 150g of 0% fat yoghurt and raspberries, it is like having a dessert, but without the calories. I will be purchasing from bulk in the future.

17 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for your feedback and highlighting the quality of our products. We're thrilled we could meet your expectations.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Sharavan
Bulk™ Customer Support

Rated 3 out of 5 stars

Well … I’m not going to write an essay…

Well … I’m not going to write an essay here . Protein isolate natural vanilla flavour - I do really like it and I will buy it again. Vitamin supplements - won’t buy it as they aren’t sealed at all , covered in some dust, powder. So don’t really trust what’s in the box.

16 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Magda,

Thank you so much for taking the time to share your feedback with us.

We're really happy to hear that you enjoy our Protein Isolate Natural Vanilla flavour and plan to buy it again! 😊

Regarding the vitamin supplements, please rest assured that your product has not been tampered with. It appears that the snug-fitting lid might sometimes affect the seal when unscrewed. We're already working closely with our packaging supplier to improve this and prevent it from happening in the future.

I've also shared your feedback with the relevant team to ensure this is addressed.

Thanks again for your valuable input!

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

I suffer from lactose intolerance and…

I suffer from lactose intolerance and thought that whey protein is not my thing. However, I have also tried nearly 7 protein powder brands and when I tried the Bulk Natural Whey isolate, I have issues with digestion. The calories, protein content is just what I need for my fitness and fat loss. Not only that but it mixes so well with yoghurt which I enjoy for breakfast. It is very light on tummy and all the ingredients are natural.

14 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Halak,

Thank you for taking the time to leave us your feedback on Trust Pilot.

We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number, and we'll be happy to reach out.

Hope you have a great day.

Ruchi
Bulk™ Customer Support Champion

Rated 5 out of 5 stars

whey isolate vanilla - amazing!

The whey protein isolate vanilla is amazing, not overly or artificially sweet in taste, and mixes with water without foaming. It makes having a protein shake in the morning something to look forward to, not something to be endured.

13 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot.

It's great to hear that our product met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Shivani
Customer Champion
Bulk™

Rated 3 out of 5 stars

Finally Priced Out

Always had good things to say about this company, but honestly, the price increases cannot possibly be justified. Whey isolate has increased by 20% since 5 months ago when I last ordered. And the price increase prior to that was significant. The result is, i signed out and now I'll be looking for an alternative supplier for the first time in a few years. Enough is enough.

15 June 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Chris,

Thank you for taking the time to leave us your feedback on Trust Pilot.

We're so sorry to hear of the issues with the pricing. We're unable to find your any order or account using the information provided.

Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) so we can review your concerns properly and follow up with a resolution.

Hope you have a great day!

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 3 out of 5 stars

Poor quality

Bought the complete whey. Vanilla flavour. Horrible taste. Very gritty, doesn’t mix well, in water or foods like yoghurt. Pea protein isolate is also disgusting. Will be going back to Myprotein. My fault for paying lower prices and expecting good results.

12 June 2026
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Reply from bulk.com/uk

Hi James,

Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is. 
    
We've sent you an email so we can talk about it and work it out together.

Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 5 out of 5 stars

Bought the whey isolate

Bought the whey isolate. Lots of choice on the website. I was kept updated about the delivery. Great all round service

5 June 2026
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Reply from bulk.com/uk

Hi Kiran,

A positive review is like that post-workout feeling. It’s the best.

Thank you for taking the time to rate us.

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

Cheapest bulk buy I could find

Now cheaper than my protein, service is as good, whey isolate is great (prefer it to the other brands, but it's very marginal). Nothing not to like here.

10 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Sharavan
Bulk™ Customer Support

Rated 5 out of 5 stars

great supliments

Bluk always delivers great supliments, the whey isolate chocolate cookies is a great flavour and mixes really well. I would always recommend people to buy from bulk.

9 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Darren,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Kind regards,

Ankush
Bulk™ Customer Support

Rated 1 out of 5 stars

No ingredients list in English on the…

No ingredients list in English on the package. No list of amino acid amounts on purchase site. So I googled it and realised this is substandard protein isolate powder.
It appears to be mainly a collagen powder. Very disappointed 😞. False advertising. Ill be asking for a refund.

26 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for sharing your experience. 

I’m sorry to hear about your disappointment — that’s never the experience we want for our customers.

The product should absolutely include a clear ingredients list in English, along with accurate information about the amino acid profile. I understand how frustrating it must have been to discover inconsistencies, and I appreciate you bringing this to our attention.

We take claims of misleading or unclear information very seriously. I’d like to look into this further and make things right for you. 

We've sent you an email with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Thank you again for letting us know — your feedback helps us improve.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Unbeatable value and premium quality!…

I’ve been using Bulk Pure Whey isolate Protein for a while now, and it is hands-down the best for both your muscles and your wallet. The powder mixes incredibly smoothly (no stubborn clumps in my shaker) and never leaves me feeling bloated. Whether you opt for the flavored options or the unflavored for versatility, it is an absolute staple for recovery. Highly recommend!"

9 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ian,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

TitleTitle: Fantastic service, unbeatable speed and great value

I wanted to leave a proper review as my experience has been really excellent. First off, the delivery is incredibly fast – I’ve honestly never come across logistics and speed of this standard before. The service was brilliant right from the moment I paid; everything was smooth and straightforward.

I also really appreciate the fair, reasonable prices that stay consistent over time – it’s such a relief not to see them jumping around. The quality of the products is outstanding too. My regular favourites are the soy isolate powder, magnesium and zinc, and I’m always really happy with them.

I’d highly recommend this company – great products, reliable pricing and delivery that just can’t be beaten!

6 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Laura,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you so much for taking the time to rate us. 

It’s great to know we’re on the right track.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Unflavoured Whey Protein Isolate

Excellent service / product and delivered undamaged, as described and the day after ordering. If your prices remain reasonable, I’ll certainly be buying this product direct from Bulk in the future.

7 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Owen, 

Thanks so much for taking the time to share your experience. This is just what we like to hear.

Kind regards,
Yogita
Customer Champion
Bulk™

Rated 2 out of 5 stars

No mention of Soya on the front of the Bag, only says Whey protein.

I have recieved the Protein powder, It says Basic Whey protein on the front of the bag, and assuming its only Whey and my instinct I opened the bag and later when I read the ingredients, it says soya isolate. I do not take Soya protein or isolate upsets my stomach and body. Later when I reached to the customer team they offered a discount code for next purchase but not willing to replace this product.

I think it’s unfair for not proving me a replacement product. I am happy to discard this one.

It will also go to show your commitment in the customers.For me it’s waste of my money now which I really do not appreciate.

It’s misleading that soya is not mentioned on the main front of the bag which should be added to ensure customers are fully aware when ordering and looking at the main photo of the product on the website.

Taste is good and it blends fine but beacause of Soya its waste of my money and making me never buying from Bulk again.

3 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Rahul,

Thank you very much for sharing your experience with us.

We are sorry to hear this and we have sent you an email to discuss the situation and find a solution together.

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 1 out of 5 stars

Poor service and fullfillment

I recently ordered a premium 2.5kg bag of Pure Whey Isolate, but unfortunately received the incorrect flavour. Since the delivery on Saturday, I’ve made several attempts to contact your team without success.

When I was finally able to reach customer service via chat today, I was advised that a refund was being processed and that I would need to return the item myself using a provided label.

I challenged this, as the error was not mine, and requested a collection instead. Given the size and weight of the product, I do not believe it is reasonable to expect customers to resolve fulfilment mistakes in this way.

I was initially told this was not possible. After escalating and requesting to speak to a manager, raising a complaint, and mentioning external feedback channels, I was then offered a collection “as a gesture of goodwill.”

I would suggest that arranging a collection in this situation should be standard customer service, rather than something only offered after escalation. The interaction felt unnecessarily difficult and did not reflect the quality I would expect from a brand like Bulk.

The resolution was that you collected the incorrect order now and Im waiting on a refund but I am permanently moving to MrProtein now.

Buyer beware!!!

8 June 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Maria,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

I understand that delivery team collected the incorrect order now and you waiting on a refund for the order.

We're so sorry to hear of the issues with your order. 

To assist you better, I have contacted you at your registered email address concerning your inquiry.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 3 out of 5 stars

Great customer service.

Thank you for the response, you have a great customer service and this is wonderful and the Soya protein isolate-chocolate is great.

2 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Elsie,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Appreciate you taking the time to write a review. It's awesome to hear that our customer service team gave you a positive experience.

Hope you have a great day.

Kind regards,

Bimlinder
Customer Champion
Bulk™

Rated 4 out of 5 stars

Website is easy to navigate

Website is easy to navigate. Great range in quality products. Packaging is quality with swift deliver and correspondence. I highly rated Bulk, however,

Constant sales and discounts are frustrating, just price fix it competitively, reminds me of DFS back in the day.

I have recently noticed 'shrink-flation' introduced on some of the products. Eg 1kg Pure Whey Isolate now down to 900g for same price (10% reduction in product = 10% hidden price hike!).

However, not seen it translate yet in delivery. I still received 1kg bags.

Shame because the shrink-flation on website has really irritated me as a new customer and nearly stopped me repeat buying.

1 June 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to share your review. 

We’re really pleased to hear that you’ve found the website easy to navigate, appreciate our product range, and have had a great experience with our packaging, delivery, and communication.

We’re equally grateful that you’ve highlighted the areas causing frustration. We understand that frequent promotions can feel confusing, and your feedback on pricing consistency is genuinely valuable to us.

Regarding the change from 1kg to 900g on certain products: we’re currently transitioning packaging and product sizes across our range. During this period, some customers may still receive 1kg bags while stock updates are completed. We want to reassure you that there is no intention to “hide” changes — the product size displayed on the website always reflects what customers should expect to receive, and we’re working to ensure this transition is as clear and consistent as possible.

We’re sorry this has impacted your experience as a new customer. Your trust matters, and feedback like yours helps us improve transparency and avoid irritation for customers in the future.

Thanks again for your honesty and for giving us the chance to improve.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Awsome Collagen Coffee

I bought the Collagen Coffee and the Whey Isolate. The coffee is fantastic and has become part of my breakfast routine every day. The Whey Isolate is good too. I usually mix it with water, so the flavour is a little mild, but that doesn't bother me at all.
I've been really impressed with the quality of their products and will definitely be ordering again. Next time, I'll be picking up one of their slim 700ml bottles as well.

29 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Sike,

A positive review is like that post-workout feeling. It’s the best.

Thank you for taking the time to rate us.

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

Quality Products, Lightning-Fast Delivery

I’ve been a Bulk customer for two years now, ordering protein powder and creatine monohydrate regularly. I started out with the protein isolate, but recently made the switch to the Hero protein powder — and I haven’t looked back. It’s incredibly light, easy to digest, and perfect for post-workout recovery. My only wish is that there were more flavour options available!

The delivery is honestly some of the fastest I’ve ever experienced. I’m not even based in London, yet without fail, I order one day and it arrives the next. Two years in and not a single issue. Highly recommend Bulk to anyone looking for quality supplements with a brand they can actually rely on.

28 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 4 out of 5 stars

Good range of products

Good range of products, fast delivery. More accurate information and preparation recommadtions on the poor dissolvability of the beef protein isolate and the psyllium husky powder would be useful.

26 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you so much for leaving us a review! 

We're super excited that you had a great experience with our fast delivery and found our products in reasonable prices.

With regard to the dissolvability of the beef protein isolate and the psyllium husky powder, I will certainly pass your feedback on to the relevant team for their consideration, so they can make any necessary updates to the website. Your input is very valuable to us as we strive to improve our services.

Kind regards,

Puneet
Customer Champion
Bulk™

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