bulk.com/uk Reviews 

68,523
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #145 of 235 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

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(68,523)

14,914 reviews in the last 12 months

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isolate

Rated 3 out of 5 stars

Not a fan of recent changes

The one thing I can say about Bulk is that they have consistently delivered good quality products for the many years I have been buying from them. However, I have been very disappointed by them recently. Firstly, it was a major mistake for them to switch to using Evri as their delivery service because I rarely get my packages in a timely manner. They never arrive when they are supposed to. Secondly, which I just discovered when buying protein powder (Pure Whey Isolate) the other day, is that they have now reduced the sizes of their products for this range and the price has gone up. They were previously 500g, 1kg, 2.5kg, and 5kg. The new sizes are 450g, 900g, 2.25kg, and 4.5kg. This is the most disappointing change of them all, and it has made me rethink my loyalty to Bulk.

22 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Jordan,

Thank you for taking the time to leave us your feedback on Trust Pilot.

I’m truly sorry to hear about your recent experience, and I completely understand your disappointment — especially after being a loyal customer for so many years. Your trust means a great deal to us, and it’s important to me that you feel heard and valued.

Regarding the delivery issues you’ve experienced with Evri, I’m sorry that your parcels have not been arriving on time. Reliable delivery is essential, and I appreciate you bringing this to our attention. Please rest assured that your feedback has been passed on to the relevant team, as we are actively reviewing our courier partnerships to ensure a smoother and more dependable service.

I also want to address your concern about the product size changes. I completely understand how frustrating it can be to see different sizes listed online. I want to reassure you straight away that you will absolutely receive the full 500g / 1kg / 2.5kg / 5kg pouch, exactly as shown on your order confirmation.

To give you some context: like many businesses in the sports nutrition industry, we are closely monitoring rising ingredient costs and exploring how to manage these responsibly. This may include future adjustments to pack sizes. Out of an abundance of caution, we have begun reflecting potential updates on our website ahead of any physical changes being made. In the meantime, you will always receive the full, current pack size.

Your feedback is incredibly valuable, and I’ve shared your comments with our product and logistics teams so they can be reviewed internally. We genuinely appreciate your long‑standing support, and we never want you to feel that your loyalty is taken for granted.

Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Only Place I Buy From

Ordering is always straightforward. At times I've recieved my order next day even though only standard delivery applied.
Their strawberry Mass Gainer is the first that doesn't affect my stomach in a way that's grim for anyone in the blast radius and with a bit of peanut butter it tastes pretty good too. Same applies to their Lean Mass Gainer.
I've since moved onto 'Hero Whey'. Given the price of isolate, 'Hero' was initially a compromise purchase but I'm very happy with it. I'm not a BCAA convert but the extra creatine it contains is awesome. It mixes perfectly in a shaker and tastes good with skimmed milk.
No flashy packaging or dumb-ass claims, just what I want and need at affordable prices.

18 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Chris,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you so much for taking the time to rate us. 

It’s great to know we’re on the right track.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 4 out of 5 stars

Good option for high-protein fat loss without the wellness hype

Ordered the Pure Whey Isolate 90 while losing weight on Mounjaro and trying to prioritise muscle retention, higher protein intake and better overall health rather than gimmicky “wellness” supplements. After researching a lot of UK brands, Bulk seemed to offer one of the best balances of ingredient quality, protein content and price. I liked that the formula is relatively clean, lower in lactose and doesn’t lean heavily into pseudo-scientific marketing. It mixes well, tastes good and feels lighter/easier to digest than some thicker whey products. Also impressed by the pricing compared with many premium lifestyle brands. Customer service was spot on. Arrived quickly. Happy so far.

16 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Ruchi
Bulk™ Customer Support Champion

Rated 3 out of 5 stars

Great product, promotions could be better

The product itself is great. I use the informed whey protein, and it’s a lot easier on my stomach and doesn’t taste as sickly as some of the other forms including isolate. Could do with a few more flavours though.

30 days expiry on vouchers isn’t great. If I’m buying a 2.27kg bag, I won’t get through it in time to make use of a voucher. Same expiry duration would apply if I got a larger bag, which doesn’t incentivise larger purchases, or loyalty.

10 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Hassan,

Thank you so much for taking the time to share your feedback, it’s genuinely appreciated.

It’s great to hear that you’re enjoying the Informed Whey™ Chocolate Hazelnut Biscuit and that it’s easier on your stomach compared to other proteins. We love knowing when a product is really working well for someone. And you’re absolutely right — having more flavours would make the range even better. I’ve passed this on as customer feedback like yours genuinely helps shape future product development.

On the voucher expiry, your point is completely valid. A 30‑day window can feel tight, especially when buying larger bags like 2.27 kg that naturally last longer. It’s helpful for us to hear how this affects real customers because it highlights where the experience could be improved — especially around loyalty and encouraging repeat purchases.

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

Never disappoint to deliver high quality supplements!!!

Always promotional going on the site to get supplements in such superb value price. The dispatch time is super quick and receive the products within few days after ordering. I usually purchased vegan protein but recently gone back with whey isolate even its abit on pricier side comparing than other protein. It’s one of best dairy high quality protein. The service always top tier and can rely on all their high quality products. However, the small cons is that they use Evri as delivery service even though my item get delivered and most of Evri delivery personnel tend to leave their delivery in such unsafe places and left outside the property which can lead to the item getting stolen or lost. This is none fault of the behalf of Bulk.com even though it’s cheaper option for delivery service but often Evri has no regards on people delivery item at all. Otherwise, no doubt I’ll be back for more supplements in coming months.

7 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you so much for taking the time to share your feedback.

We truly appreciate your continued support and loyalty. It’s wonderful to hear that you’ve been enjoying our promotions, quick dispatch times, and the quality of both our vegan and whey isolate proteins. We’re delighted that our products and service have consistently met your expectations.

We’re also grateful for your kind words about the quality of our whey isolate. We put a lot of care into ensuring our supplements meet the highest standards, so it’s great to know you’re enjoying the results.

Regarding your experience with Evri, we understand your concern. While your parcels have arrived safely, delivery practices should always prioritise security and care. Although Evri is one of our delivery partners, we take feedback like yours seriously and will continue working closely with them to ensure a more reliable and considerate service for all customers.

Thank you again for your thoughtful review. We’re thrilled to have you as part of the BULK community and look forward to supporting your fitness journey in the months ahead.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Pure whey Isolate Protein

I've been really impressed with Pure whey Isolate Protein. The mixability is excellent — it blends smoothly with water or milk and doesn’t leave any lumps. The taste is clean and not overly sweet, which makes it easy to drink every day. I’ve also found it gentle on the stomach compared to other protein powders, with no bloating or heaviness. Nutritionally, it’s a great option if you want high protein with low carbs and fat, making it perfect for lean muscle support and recovery. Overall, it’s a high-quality, reliable protein supplement that delivers exactly what you need.

8 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Tariq,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Whey Isolate Protein…

I have ordered my Whey Isolate Protein from Bulk for several years now. Product is good quality, price when on offer is great, ordering is easy and delivery is always prompt. Have never had an issue.

7 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello,

You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 1 out of 5 stars

Serious quality control concerns and no customer care

I am extremely disappointed with Bulk.

I purchased the same Bulk whey isolate product I have bought before, but this time the colour and texture were clearly different. One product was white, as expected, while the other had a strong yellowish tone and a noticeably different texture.

For a nutrition brand selling products that people consume, this is a huge red flag. Two identical products should not look and feel so different unless there is a clear and transparent explanation. This raises serious concerns about Bulk’s quality control, batch consistency, and overall product safety.

What is even more concerning is the lack of urgency from the brand. When a customer reports a possible quality issue with a consumable product, the company should take it seriously, investigate the batch, provide a certificate of analysis, and give a clear answer. Instead, Bulk showed no real concern, no proper support, and no sense of responsibility.

This is not just bad customer service. This is a serious failure of trust. A brand selling supplements must be held to a higher standard, and Bulk has failed to provide the reassurance, transparency, and care that customers deserve.

I will not buy from Bulk again.

4 May 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave a review. We’re sorry to hear that our [insert product name] didn’t meet your expectations.

Please fill out this form (https://help.bulk.com/hc/en-gb/requests/new) or tell the order number to provide more details, and we’ll look into the issue to improve our products. We really value your feedback!

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 4 out of 5 stars

Delivery was very fast

Delivery was very fast. The protein I have bought last time, Chocolate Whey isolate (hydrolised) wasanot of my liking, I struggled to get though this one. Taste is strong - chemical - not real chocolate in it - I would not buy this again. In fact, was so ......sweet.... difficult to mix, which I was surprised.... I will go for 'unflavoured ' from now on. Even vegan protein tasted better. I got my own PhD to make things better whilst using this bag

15 March 2026
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Reply from bulk.com/uk

Hello Mrs Oprise!

It's wonderful to hear that our fast delivery met your expectations.

Thank you for choosing Bulk™ as your go-to for quality products and for trusting us.

I've shared your feedback about the taste with our internal experts to help improve our offerings.

If you have any other questions or need assistance, feel free to reach out.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

Bulk are great

Bulk are great, reliable suppliers with excellent website and i've just teceived whey isolate which tastes great (glycine at a good price). My only wish is that there was no sucralose in the isolate. i'd love all my products without this addition.

5 May 2026
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Reply from bulk.com/uk

Hi Sheila,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for taking the time to leave a review. 

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Very impressed! Highly Recommend.

Good product information and quality products. Great selections to suit needs and tastes. Ordering and delivery was quick, simple and well informed. Well packaged in robust, handy, resealable bags with scoops.
Products mix extremely well. I can highly recommend the natural creatine monohydrate and vanilla whey isolate .

1 May 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot.

We’re really glad to hear that you found the product range, ordering process, and delivery smooth and straightforward. It’s great to know the packaging and resealable bags were helpful too.

We’re especially pleased that the products mixed well and met your expectations. Feedback like yours means a lot, and we truly appreciate your recommendation.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Sharavan
Bulk™ Customer Support

Rated 5 out of 5 stars

Whey Protein Isolate

Tried using Bulk whey protein isolate as part of my routine to help maintain muscle strength and aid recovery. Very happy with the results so far.

27 April 2026
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Reply from bulk.com/uk

Hi Maxine,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

The best protein powder on the block

The best protein powder on the block. The whey isolate is my go to and all flavours are great. It’s like drinking squash. Delivery is super quick and always running offers and discounts make it really affordable and means you can order more at one time.

30 April 2026
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Reply from bulk.com/uk

Hi Scarlett,

That's fantastic! Our fast delivery really came through for you. Thank you for choosing us as your go-to source for quality products!

We're delighted that you were happy with the great price of our products. We always aim to provide affordable and high-quality options for our customers.

Jatin
Bulk™ Customer Support Champion

Rated 4 out of 5 stars

The Pea protein isolate has a good…

The Pea protein isolate has a good flavor. Shipping could be quicker considering this is usually a daily consumption product.

2 May 2026
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Reply from bulk.com/uk

Hi Joana,

We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!

I have forwarded your feedback to our team.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Good website

Good website , easy to use and Beef Protein Isolate is brilliant - low sugar , taste great works well for Keto

28 April 2026
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Reply from bulk.com/uk

Hi Diane,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

You’ve made our day. Thank you so much for your positive review. 

Let’s keep reaching new heights together.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

I'm a huge fan of the less sweet…

I'm a huge fan of the less sweet flavours! Thank you for doing this, there's nothing worse than an overly sweet shake. This way you can tailor it to your own liking by adding dates / bananas etc. I wish they had the higher quality whey isolate in 'less sweet'

25 April 2026
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Reply from bulk.com/uk

Hi Barni,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 1 out of 5 stars

Unfortunately this time The pure whey…

Unfortunately this time The pure whey isolate i ordered made me throw up. Not sure if it was the flavour or powder itself. Bulk is usually reliable but this time it was bad. I had filed a complaint in which they have said they will have a look and let me know

28 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Melvin,

Thank you for taking the time to leave a review.

I'm really sorry to hear that the product didn’t meet your expectations. I understand how frustrating it is when something doesn’t perform the way it should.

I’ve checked the details on your case, and I can see that my colleague is already handling this for you. Once they receive an update from the relevant team following their investigation, they’ll get back to you via email.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 4 out of 5 stars

Pure wey isolate

I reordered a pack of wey isolate powder, yet somehow managed to order a vanilla flavoured packet instead off the unflavoured I'd previously ordered. I can only assume that the web site defaults to vanilla and it was my fault for not spotting it but in my defense the packaging is very similar to the product I actually needed. Unfortunately I only discovered my error a few weeks later when I went to use it after opening it. Apart from this, the product, delivery time and service from this company is excellent.

29 March 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for your feedback, and I’m really glad to hear you’ve been happy with the product quality, delivery time and our service overall.

Regarding the whey isolate, I understand how that could happen — the packaging for the flavours is very similar, and it’s easy to miss the small flavour label when placing an order. Our website doesn’t automatically default to vanilla, but mistakes like this can definitely happen, especially if you’ve ordered the unflavoured version before.

Even though the pouch has been opened, feel free to reach out to us directly with your order details. We’ll be happy to take a look and see what options are available for you.

Hope you have a great day.

Kind regards,


kamal
Customer Champion
Bulk™

Rated 1 out of 5 stars

Ordered one product, received a completely different one — Order #7022410760

Ordered Clear Whey All In One (Apple & Blackcurrant, 1kg) on 28/04/2026 — advertised on their website with 29g protein, 3g creatine, 8g BCAAs and 3g glutamine per serving. Paid £38.99. What arrived were two bags of Clear Whey Isolate — a completely different product with only 20g protein and zero creatine, BCAAs or glutamine.
That’s 31% less protein than advertised, and three key ingredients simply missing. This isn’t a minor substitution — it is a different product entirely. I bought this specifically for the creatine and BCAA content for post-workout recovery. What I received does not serve that purpose at all.
I raised a formal complaint citing the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, and the Digital Markets, Competition and Consumers Act 2024. A Letter Before Action has been prepared. If no refund is received by 13 May 2026, this goes straight to the Small Claims Court, the ASA, and Trading Standards.
Read your labels carefully when ordering from Bulk. Screenshot the product page before you buy. Check your delivery the moment it arrives. Don’t assume what’s in the bag matches what you paid for — because in my case, it absolutely did not.
Update to follow once resolved.

29 April 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Dear,

Thank you so much for taking the time to share your experience with us.

We’re truly sorry to hear that things didn’t go as expected. This isn’t the kind of experience we want for our customers, and we’d love the opportunity to make it right. We’ve sent you an email directly and hope to work together to find the best solution.

We look forward to improving your experience and ensuring your satisfaction moving forward.

Kind regards,
Shivani
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great quality & fairly priced

I use the pea protein isolate, Creapure and electrolyte powder, and overall I only have good things to say. The protein doesn’t make me feel bloated or cause stomach discomfort which I really appreciate. I also value the purity of the Creapure and find the products to be high quality, reasonably priced and reliable. Deliveries are always fast and smooth too. I’ll definitely keep coming back for top-ups as and when needed.

6 February 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Rowena,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

You’ve made our day. Thank you so much for your positive review. 

Let’s keep reaching new heights together.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

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