bulk.com/uk Reviews 62,617

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, taste, and effectiveness, with many noting improvements in their health and well-being. People also appreciate the competitive pricing, often finding the products to be affordable and offering good value. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly. However, some customers were not happy with the delivery service, specifically mentioning issues with parcels being lost, delayed, or mishandled by the courier. A few people also reported receiving incorrect or damaged items, such as short-dated products, unsealed bottles, or packaging with black marks. There were also occasional mentions of products arriving clumped together or a perceived degradation in the quality of some items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality, taste, and effectiveness... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Quality

Clients share positive opinions on quality, with many praising the good value and effectiveness of products... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy online ordering process,... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the competitive and... See more

Based on these reviews

Rated 4 out of 5 stars

My husband and I used bulk whey protein every day after we work out. We like that is has no negative digestive effects at all and tastes good in our smoothies. We have also tried various other powder... See more

Company replied

Rated 4 out of 5 stars

Hello. I apreciate your Customer service prompt reply. The replacement order was quickly delivered, as promised. However, your delivery services need improvement; a quick text message to inform the cu... See more

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Rated 4 out of 5 stars

My first order with Bulk was in April 2024. The small sachets of electrolyte powder which had been available at chemist's shops had been replaced by health drinks. I found that Bulk were able to pro... See more

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Rated 4 out of 5 stars

Bulk are a great company however they use Evri to deliver products which is a bad idea. Never ending lies from the couriers saying failed to deliver when they haven’t tried to enter building. Still wa... See more

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Rated 5 out of 5 stars

Bulk does what it "says on the can". The products are good quality. You get what you order, no mix ups. Orders arrive on time, Prices are good and there are often "special offers" available. I've been... See more

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Rated 5 out of 5 stars

My daughter recommended that I start drinking electrolytes each day and sent me the UK link for bulk.com which she purchases from in Germany. I placed my order at 17:10 yesterday afternoon and paid fo... See more

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Rated 5 out of 5 stars

Vegan Mass Gainer tends to agree with me. I previously used another brand's whey protein and I found out I had an intolerance issue with it, along with other foods. After some research and reading re... See more

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Rated 3 out of 5 stars

The company and the products they sell are extremely good. The biggest issue is the delivery service they use which is EVERI. Always a problem, always stressful. Parcel are never delivered cor... See more

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Rated 5 out of 5 stars

The complete vegan protein powder is something I've ordered three times now. Having tried a number of vegan protein supplements I've found this one to be the best for not being overly sickly and it ha... See more

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Rated 5 out of 5 stars

Best supplement company around. Prices have risen but inline or below others. My Protein are good as well but I've always preferred bulk. Not really anything bad to say, I'm a repeat customer and have... See more

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Rated 5 out of 5 stars

Had some great products from bulk. The collagen coffee was nice, gut bacteria and just tried the fine oats that go very well with my protein powder from a different supplier but I've add 3 scoops of... See more

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Rated 5 out of 5 stars

My order arrived super quick with no issues. The strawberry protein powder is great! It has the consistancy of a milkshake while only adding water. This is the first protein powder i have tried wher... See more

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Rated 3 out of 5 stars

I ordered several items but my issue was with the short dated goji berries and the unsealed bottle of collagen capsules sold in a 100 capsule bottle but containing only 67. On reviewing my original or... See more

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Rated 5 out of 5 stars

Excellent service with good prices. Clear information, because of severe allergies I need details of ingredients. I bought vegan omega oil via recommendation from my dog's specialist nutrition vet... See more

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Rated 1 out of 5 stars

I have brought from bulk a few times and this time they sent me the wrong items. I have been trying to get a response on returning them and the AI bot doesn't help, the agent fails to respond to the e... See more

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Rated 5 out of 5 stars

I no longer leave reviews about Bulk because they never show negative reviews for their products on their website or show them in date order. A review system is there to allow people to leave their o... See more

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Rated 5 out of 5 stars

I’ve tried more whey proteins than I care to admit, always battling that unmistakable “aftertaste” that no amount of flavouring ever truly hides. So I approached this Banana Whey Protein Is... See more

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Rated 5 out of 5 stars

I've been ordering from Bulk for quite some time now. Their products are of very good quality and at very decent price. Packaging is also very neat. The only problem I have is the delivery service. EV... See more

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Rated 4 out of 5 stars

Bulk is great! Products taste good, pretty well priced, and quick customer response times! I just wish they’d find a better company than Evri for delivery. More trouble than they’re worth, and make B... See more

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Rated 4 out of 5 stars

Very quick delivery, prices could be cheaper but good quality things usually. I just purchased some pre workout which is all clamped up together in big blocks. Won’t be buying pre workout from here ag... See more

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Rated 5 out of 5 stars

Ordered on Thursday evening, and it arrived to the pickup shop literally next day on a Good Friday. Not the first time ordering, deliveries have always been smooth and quick, not mentioning that I'm p... See more

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Rated 5 out of 5 stars

They're really good! They process your order the same day you place it, and you can order up to 8:30pm and still get next working day delivery. For about a tenner you can get a years worth of free nex... See more

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Rated 5 out of 5 stars

I made an order of mass gainer and hero protein at 7.45 pm and order arrived at 9am next day and it was Good Friday how is that even possible good job bulk and when I made order paid then realised ord... See more

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Rated 5 out of 5 stars

Having tried several different brands of protein powders and other products I have not found any as good as Bulk for quality and taste. Powdered products are easily dissolved and do not leave a grainy... See more

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Rated 5 out of 5 stars

Great priced protein and also wider options! Delivery was very well executed - package came securely packed with bubble wrap! Never seen that done for protein powder !

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Rated 5 out of 5 stars

Love this Rice protein (Unflavoured) Mis it up with chia seeds, blueberries, honey, greek yoghourt - lush! - also love the packaging - easily recycle

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Rated 5 out of 5 stars

I had wanted Bulk for quite possibly years, but I was still in school and simply “couldn’t afford it.” Now, as a 21-year-old father of one, I’ve realised just how affordable it actually is—espec... See more

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Rated 1 out of 5 stars

I put my order in with Bulk on 28th March with a 48hr delivery, so deliverey by the end of March. I asked for delivery to go to an Evri parcel shop, as I work long hours and it is just easier for... See more

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Rated 4 out of 5 stars

I like the product ( pea protein coconut flavour) , been ordering for a while. It’s sad they no longer allow the student discount which was so helpful and plus you have to pay delivery. But overall... See more

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Rated 5 out of 5 stars

Good quality of products with a reasonable price, truly fast delivery. One of the most important thing, there is a very good communication to customer service. Thank you for your hard work!

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Rated 5 out of 5 stars

Ordering vegan products is easy on their website, communication about order is excellent and delivery is quick and reliable. The vegan chocolate orange protein powder is my favourite, it’s so tasty, a... See more

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Rated 2 out of 5 stars

I have been using Bulk for years now. But this time I felt the quality of whey has degraded and it is not just flavour but about mix-ability. It forms lumps.

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Rated 3 out of 5 stars

I have now made several orders with Bulk, and so far every single one of them has has some sort of issue with delivery, including the current one where I have been sent a picture of a mangled packag... See more

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Rated 5 out of 5 stars

Just tried the chocolate coconut protein powder...and omg THE BEST i have ever had!Tastes amazing no mucky aftertaste and blends well with water or milk! Will definitely keep ordering it!

Company replied

Rated 4 out of 5 stars

Fast delivery, great product. Im just slightly disappointed with the new packaging/branding. The flavours of the Protein is not longer big and bold, so if you have multiple flavours, you need to searc... See more

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Rated 4 out of 5 stars

The delivery was superb and arrived next day. I typically get the whey isolate. Last time I got pistachio ice-cream. This time I surprised myself and got clear whey isolate - Cherry Bomb flavour. The... See more

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Rated 5 out of 5 stars

I ordered the Vegan All-in-one shake The product is loaded with everything you need for post-workout shake The delivery was quick and best of all, only after a short while of using it, I have not... See more

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Rated 5 out of 5 stars

Been using Bulk for a few years now and wouldn’t look anywhere else for the variety and cost. Delivery is always super fast too and there’s always deals on. Cannot miss

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Rated 1 out of 5 stars

Sent the wrong items that I then had to put effort into returning. Couldn't reorder as they 'had problems with the warehouse'

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Rated 2 out of 5 stars

Very disappointing experience. I first received the wrong item and was told to reorder instead of being sent a replacement, which already caused delays. The compensation offered was not usabl... See more

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Rated 5 out of 5 stars

Love bulk, currently using the Hero protein mix, electrolytes mix, and then Zma, multivitamins, Omega 3, ashwaganda supplements. Couldn’t be happier with the quality, good prices, and always quic... See more

Company replied

Rated 1 out of 5 stars

SIMPLY TERRIBLE CUSTOMER SERVICE. I ORDERED THE WRONG ITEM AT 10.30PM. TRIED TO CANCEL IT 1 HOUR LATER AND WAS TOLD THAT IT HAD ALREADY PASSED FULFILLMENT STAGE AND COULDNT BE CANCELLED. I TOLD THEM N... See more

Company replied

Rated 5 out of 5 stars

So far so good, second order of creatine, first order of pump non stim as I train after work, cleanest pre work ive used, nice focus during the session, good for 90 mins, then able to sleep after a ca... See more

Company replied

Rated 5 out of 5 stars

Our whole family love the Bulk products! Protein for my son, my daughter uses zinc and D3 for her skin and I use various menopause supplements. Quality for a good price 😊

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Rated 1 out of 5 stars

The courier appears to have lost my order from the point of collection from Bulk. Past experiences with Bulk products has been excellent. Cannot say the same for the courier Everi.

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Rated 4 out of 5 stars

Bulk goods seem to be good quality and value overall without too much rubbish added, and reasonably priced. I also appreciate the no hype packaging etc.

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Rated 5 out of 5 stars

bulk.com have awesome products, great customer service and offer that all important bargain. I never use any other intra-work out supplement - potent, well priced and gets results.

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Rated 4 out of 5 stars

Great products at a very reasonable price, they have pretty much everything you could need in regards to nutrition, would be 5 stars if they used a better delivery service.

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Rated 2 out of 5 stars

The 1kg protein pack was dirty and with black marks when I took it out of the paper box. Disgusting! And the stevia powder is completely clumped together.

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Rated 5 out of 5 stars

I found the site clear and easy. I get confused by all the different types of vitamins but I easily found exactly what I was looking for, good prices too

Company replied

Rated 5 out of 5 stars

Excellent product. Taste, quality and mixes well Delivery is always quick. Usually next day Cannot fault Bulk

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Rated 1 out of 5 stars

Previous deliveries were good, but my last order was a disaster. I paid for the annual next day delivery, ordered my items on the Sunday, that was confirmed, then heard nothing... Contacted Bulk via w... See more

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Rated 4 out of 5 stars

It was pretty straightforward to order, and product came quickly. The best thing i can say is that ordering was forgettable, which means it was really easy to do. I got the lower sugar whey protein... See more

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Rated 5 out of 5 stars

Great taste, love vanilla, tried strawberry which is good too. Find using vegan means I bloat less plus they’re not gritty like some vegan powders can be. Sugar free drops are nice too

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Rated 1 out of 5 stars

The website is easy to use and works well, until something goes wrong. Unfortunately, customer service is virtually non-existent (chatbot only). When I received a yoga mat of very poor quality, I was... See more

Company replied


Company details

  1. #165 of 231 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

63K reviews

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Rated 1 out of 5 stars

Stop scamming people's money

Bulk’s customer service has been shockingly poor.

My parcel has apparently been lost, your courier has already informed you of that, and yet your company has still failed to contact me. That is lazy, disorganised, and completely unacceptable.

I was passed from bot to agent, given weak excuses about bank holidays, told to wait “2–3 days,” then forced to extract an actual date from your agent myself. Even then, nothing was followed up. Now Evri has confirmed the parcel is unlikely to be found, and Bulk is still silent.

At this point, the most frustrating part is not even the lost parcel — it is the complete lack of ownership from your side. No phone number, no proper follow-up, no urgency, no accountability. Just delay, deflection, and wasted time.

This has been an embarrassingly poor customer experience. I expect you to stop hiding behind generic responses and resolve this immediately with a refund or replacement.

3 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Dear,

We’re so sorry to hear about the issues you experienced with your order. Providing the best customer experience with timely delivery is always our priority.

From your communications with our team, I can see that this matter has now been resolved.

Although we hope you won’t need to, please know that if there’s anything else we can assist you with in the future, you can reach out to us using the options available on our website. Alternatively, you may update your review with your order number, and we’ll be happy to follow up with you directly.

Thank you again for your patience and understanding. We hope you have a wonderful day.

Kind regards,
Shivani
Customer Champion
Bulk™

Rated 3 out of 5 stars

I placed an order said it would be…

I placed an order said it would be delivered on a certain day dodnt come then when it did come the courier didnt even apparently knocked the door seen the proof it was my house, then said we will deliver the next working day stayed in all night but nobody came as i was waiting all day, looked at proof and it was exactly the same photo as yesterday as he used the photo from the previous day then finally on the 3rd inwas waiting by the window as the time it said it was come then finally arrived.

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ryan,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for your review, and we’re genuinely sorry to hear about the issues you’ve experienced with our courier service. We understand how disappointing it is when a delivery doesn’t go as expected.

We’ve already sent you an email to personally follow up and investigate this further.

Hope you have a great day.

Kind regards,

Bimlinder
Customer Champion
Bulk™

Rated 5 out of 5 stars

Love the protein whey isolate…

Love the protein whey isolate especially the peach tea! Definitely recommend! Not gloopy like creamy protein shakes!

3 April 2026
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Reply from bulk.com/uk

Hi Rachel,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!

Hope you have a great day.

Kind regards,

Bimlinder
Customer Champion
Bulk™

Rated 1 out of 5 stars

Waiting 4 weeks for order that should…

Waiting 4 weeks for order that should ave taken 4 days

3 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to share your feedback.We're ever so sorry that your experience didn’t meet expectations.
We've sent you an email so we can look into this in more detail and work towards putting things right.

Kind regards,
Aaditya
Customer Champion
Bulk™

Rated 5 out of 5 stars

I’ve been using Bulk products and…

I’ve been using Bulk products and overall I’m very happy with them. What I like is that the ingredients are usually clear and straightforward, without unnecessary extras, and there is a wide range to choose from. The protein mixes well, the taste is good without being overly sweet, and it does not feel heavy afterwards. Another big plus is the practical packaging and the good balance between price and quality, especially when there are discounts.
What really matters is that the product does its job if you use it as a convenient addition to your diet rather than expecting miracles. It is a good option for anyone who wants an easy way to increase protein intake without overpaying for fancy branding.
Overall, Bulk is a practical and solid choice — no hype, just a reliable product that is easy to use every day.

2 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Laura,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Ruchi
Bulk™ Customer Support Champion

Rated 5 out of 5 stars
bulk.com/uk logo

Reply from bulk.com/uk

Hi Jacob,

Thank you for the review! 

We're delighted that you were happy with the great price of our products. 

We always aim to provide affordable and high-quality options for our customers.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 5 out of 5 stars

Excellent product

Excellent product, this is my first time using creatine and I started it with mixed berry. My performance at gym now is incredible and the muscles are strong🏋🏽‍♀️.

3 April 2026
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Reply from bulk.com/uk

Hi Alex,

Thank you for taking the time to leave a review. We are delighted to hear that our product met your expectations and that you had a positive experience with our company..

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

I love the Radiance capsules

I love the Radiance capsules. I'm of a certain age with thinning hair. After trying lots of different products that didn't work. These do. The back is thicker and I can see the front hair line filling in. Which is a huge relief and the main reason I tried them.
I also have noticed my nails a stronger and I physically feel better in myself.
I'm on a budget and they are quite expensive for myself, but they are worth it for my self confidence and feeling more like my old self.
As always when I ordered them they arrived very quickly and really well packaged.
Edit for reply
Thank you so much for your reply.

2 April 2026
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Reply from bulk.com/uk

Hi Andi,

We appreciate you taking the time out of your day to share your experience with everyone.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Aarti
Customer Champion
Bulk™

Rated 4 out of 5 stars

The chocolate beef protein powder mixes…

The chocolate beef protein powder mixes fairly easily but can be a bit foamy, tastes great low carb and 90% protein good stuff!

5 April 2026
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Reply from bulk.com/uk

Hi Dave,

We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Aarti
Customer Champion
Bulk™

Rated 5 out of 5 stars

Brillian selecton of products.

Brillian selecton of products.
Shipping is always very fast.

5 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.

Kind regards,
Aaditya
Customer Champion
Bulk™

Rated 5 out of 5 stars

No 1 Protein Supplier

Bulk is always our chosen portion supplier. The choices of flavour are great. The taste is excellent and it's really good affordable value for money. Great product, vast selection and fast despatch!

9 March 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Kay,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you so much for taking the time to rate us. 

It’s great to know we’re on the right track.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Delivery time was so quick,which is…

Delivery time was so quick,which is always a bonus when you’re needing your supplies

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Martin,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for the feedback and for pointing out our speedy delivery. 

We're glad we could make your shopping experience smooth.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

💪🏽 great 👍

💪🏽 great 👍
Thanks 🙏🏻

1 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Shirin,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you so much for taking the time to rate us. 

It’s great to know we’re on the right track.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, effective product

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Jon,

It's great to hear that our fast delivery met your needs. Thank you for choosing us as your preferred source for quality products.

Kind regards,

Adil
Customer Champion
Bulk™

Rated 5 out of 5 stars

Was delivered very quickly on a bank…

Was delivered very quickly on a bank holiday weekend which was much appreciated

3 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Michael,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for your kind words about our speedy delivery. We're glad we could give you a hassle-free shopping experience.

Hope you have a great day.

Kind regards,

Bimlinder
Customer Champion
Bulk™

Rated 5 out of 5 stars

Wrong item in delivery

Wrong item in delivery so got in touch.
Easy to report, had a quick response and a very satisfactory outcome was offered to resolve the issue.

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Lewis,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for the review! We're really glad our customer service team was able to help you out. Thanks for choosing us!

Hope you have a great day.

Kind regards,

Bimlinder
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great product isolate whey

Great product isolate whey

28 March 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind Regards,

Sharavan
Bulk™ Customer Support

Rated 5 out of 5 stars

Prompt delivery and a uniform quality…

Prompt delivery and a uniform quality of product. No complaints.

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello,

Thank you so much for leaving us a review! We're super excited that you had a great experience with our fast delivery and awesome products.

Kind regards,

Sushmita
Bulk™ Customer Support

Rated 5 out of 5 stars

Excellent customer service

I was drawn to the branding & a recommendation of purity; looking for high quality creatine. They have both the monohydrate & Creapure. The Spring discount was super helpful for me at this time. Had one issue about delivery & customer service sorted it right away. Excellent overall experience, will be ordering through them next time.

6 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.

Kind regards,

Hemant
Bulk™ Customer Support

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