The website is easy to navigate and placing an order is very easy. Fast delivery time I also really appreciate their specials; when they have a sale, the prices are unbeatable, which is such a help.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchasing from website is very easy. Prices for the items cannot be purchased for that price and quality plus quantity anywhere that I can find. Postage cost was minimal, items packed carefully and d... See more
Company replied
Items ordered were as described on the website. Packed well & delivered promptly via StarTrack with tracking provided. Website ordering and checkout process was seamless. Loyalty bonus also applied to... See more
Company replied
Because we can get what we need for our lunch program and food parcels for much cheaper prices than normal retailers
Company replied
Company details
Written by the company
Shop with Bulk Buys and enjoy bigger savings on Commercial Catering, Cleaning, and PPE products and equipment.
Contact info
3061, Campbellfield, Australia
- (03) 9357 7141
- customercare@bulkbuys.com.au
- bulkbuys.com.au
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service was excellent
16 April 2026
Reply from Bulk Buys
Hello Darren, thank you for your review! We're happy to hear you were pleased with our service :)
Reply from Bulk Buys
Hi there, thank you for your review! We're glad to hear you were happy with our products and service :)
Reply from Bulk Buys
Hello Helen, thank you for your review! We're pleased to hear you found the website easy to navigate and service fast :)
The team fixed the issue however the …
The team fixed the issue however the delivery system said i had received product but I hadn't when it did arrive it was damaged and I lost some stock.
14 April 2026
Reply from Bulk Buys
Hello Michelle, thank you for your feedback. We apologise for the inconvenience with your delivery. Our customer care team has reached out to help resolve this issue. Please keep an eye out for our email - customercare@bulkbuys.com.au
Reply from Bulk Buys
Hello John, thank you for your review! We're happy to hear you found our prices and products good :)
Got delivered quickly no issues
13 April 2026
Reply from Bulk Buys
Hello Samone, thank you for your review! We're happy to hear your order arrived quickly with no issues :)
100% EXCELLENT 😀😀
13 April 2026
Reply from Bulk Buys
Hi there, thank you for your review! We're glad to hear you were happy with your experience :)
Purchasing from website is very easy
Purchasing from website is very easy. Prices for the items cannot be purchased for that price and quality plus quantity anywhere that I can find. Postage cost was minimal, items packed carefully and delivery time was excellent, thank you and I will recommend you to all.
13 April 2026
Reply from Bulk Buys
Hello Chrissy, thank you for your review! We're pleased to hear you found the ordering process easy and loved our prices :)
Reply from Bulk Buys
Hello Amanda, thank you for your review! We're happy to hear you had a great experience with us :)
Placed an order almost a month ago
Placed an order almost a month ago, the order has had no updates, there phone number tells you to email or WhatsApp them. They don’t even look at WhatsApp and don’t reply to emails
28 March 2026
Unprompted review
Reply from Bulk Buys
Hi Morgan,
Thank you for your review. It appears this may have been posted on the wrong company page, as we do not provide services to Great Britain.
We would really appreciate it if you could kindly remove your review and please redirect it to the correct company page.
Thank you for your understanding.
Great prices
Great prices, very quick processing and dispatch and super fast delivery, overall a great experience
10 April 2026
Reply from Bulk Buys
Hello Brian, thank you for your review! We're happy to hear you were pleased with our prices, service, and delivery :)
5L Hand & Body Soap with Glycerine
Purchased the 5L Pearl Pink hand and body soap with glycerine.
It was delivered very quickly. It's a good product as far as wash, and it has a nice scent, but its not quite thick enough to be a body wash.
17 March 2026
Reply from Bulk Buys
Hello Brett, thank you for your feedback! We're glad to hear you were happy with the scent of the Hand & Body Soap. We appreciate your feedback and have passed this on regarding the thickness :)
As always great to deal with
As always great to deal with, fast delivery, great product
10 April 2026
Unprompted review
Reply from Bulk Buys
Hello Jason, thank you for your review! We're thrilled to hear you always have a great experience with us and love our products :)
Everything went smoothly from beginning…
Everything went smoothly from beginning to end.
10 March 2026
Reply from Bulk Buys
Thank you so much Gae for taking the time to leave a review! We are delighted to hear your feedback and look forward to working with you again!
The delivery person was very…
The delivery person was very professional, friendly, and respectful. He handled everything with care and had a great attitude. Really appreciated the service.
1 April 2026
Reply from Bulk Buys
Hello Mert, thank you for your review! We're pleased to hear you were happy with your delivery and our service :)
Very well priced and extremely fast…
Very well priced and extremely fast delivery, even to our regional area. The freight was also reasonably priced. Will use again.
1 April 2026
Reply from Bulk Buys
Hello Anne, thank you for your lovely review! We're thrilled to hear you were pleased with our prices and delivery. We look forward to seeing you again :)
Consistently Great Company
Consistently Great company to deal with. Ordering made easy and shipped in a timely manner
3 March 2026
Reply from Bulk Buys
Hello Gary, thank you for your review! We're happy to hear you find the ordering process easy and deliveries in a timely manner :)
Exceptional Service
31 March 2026
Reply from Bulk Buys
Hello Wayne, thank you for your review! We're glad to hear you were pleased with our service :)
Happy Customer
Well packaged, little bit expensive for the item purchased, delivered within a good time frame and very happy aver all.
Thank you
27 March 2026
Reply from Bulk Buys
Hello Ken, thank you for your review! We're pleased to hear you were happy with our packaging and quick delivery :)
I got my goods delivered
24 March 2026
Reply from Bulk Buys
Hi there, thank you for your review! We're happy to hear your order arrived promptly :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.