Bumblebee Plumbing and Heating Reviews 

199
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a leak whilst we were away in Greece. Quick service to make it safe and returned asap with the new water tank. Good, fair call out price and efficient friendly and proffessional service. Good Comm... See more

Company replied

Rated 5 out of 5 stars

I have a service plan with BumbleBee. Experienced issues with pressure loss of the CH system. Called today and asked for an engineer - expecting next week - arrived within 4 hours, diagnosed and fixed... See more

Rated 5 out of 5 stars

Engineers were polite and were tidy workers. They took 2 days to install a boiler, 3 rads and a towel rail. They had to cut single plywood floors and since the beams had warped had used additional ply... See more

Rated 5 out of 5 stars

Bumblebee plumbing have an incredible service. Nothing more stressful than not having heating and hot water with 2 young kids. The speed of service was second to none, the communication was amazing an... See more

Company details

  1. Gas installation service

Information provided by various external sources

Reliable gas engineer, heating engineer and emergency plumber in Warrington. We specialise in boiler installation, boiler service and boiler finance services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

High Quality Boiler Professionally Installed!

Bumblebee plumbers installed a brand new top quality Worcester boiler in late 2018 and provided a 2 year finance deal on it for us to spread the cost. The service we received was extremely professional from initial design, through installation to the aftercare support package they've provided to us. I would highly recommend using this Which approved company!

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Good as Ever

That time of year again to get my boiler serviced.
Email prompt, as usual, visit fitted in to suit us.
Bang on time as agreed.
Speedy, efficient and clean.
Left feeling well provided for.
Recommended.

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company. I use yearly for Landlords certificate. The last time was for a boiler repair. They were efficient and competitive. Would highly recommend.

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Quote, supply and install

Ross was one of a number of quotes for my new extension. He identified the requirements provided a speedy and detailed quote. It was an easy decision to commission him to supply & fit a new boiler to marry into an existing heating system. 8 months on and a winter period under the belt, I can fully recommend Ross and Bumblebee heating & plumbing.

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Expert Service

Steve called at the scheduled time and identified the problem with the boiler straight away. He was polite and reassuring when explaining the problem. I’m very pleased with the outcome, and will definitely recommend Steve and Bumblebee Plumbing and Heating - especially when I was advised by another company that I should get a new boiler!

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

My gas boiler was recently declared irreparable by BG who could only offer a new boiler in five days. Serious health concerns in my family meant that we needed heating urgently. After a call to Ross at Bumblebee I was delighted and amazed to learn that he had managed to re-schedule his staff and a new boiler was fitted within twenty four hours.
The staff were polite, efficient and kept me informed at each stage of the fitting.
I had forgotten that such service still existed. Ross seems justifiably proud of the standards and reputation of his business and deserves the highest commendation for going the extra mile.
The new Intergas boiler has performed superbly so far and I have no hesitation in taking up the Boiler Care Contract, which is offered at a third of the price I was paying BG. I have since had two new radiators fitted. I have no hesitation in recommending Bumblebee without reservation.

29 April 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

First called Bumblebee Heatibg Tom install our new dishwasher. Only a small job, but quick response and great service promoted us to book them for an annual service contract. Again rewarded with exceptional service.

28 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Ross and the team gave excellent service from start to finish ,and I would recommend this company to others.
Dorothy, Woolston.

28 April 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Used for a replacement boiler and annual services. Always arrive on time and are clean/tidy. Recommended

23 April 2019
Unprompted review
Rated 5 out of 5 stars

Good experience of Bumblebee

We had a problem over a weekend in which the heating/boiler didn't seem to be working properly. We initially contacted Ross at Bumblebee who arranged for a engineer to visit on Monday at a time convenient for us. The problem was found and the engineer went to get the part and then fit it all in the same visit. We did find that after the engineer had left that some of the radiators were not heating up properly but after contacting the engineer, it was agreed that he would come back the next day at no extra cost to sort the issue and rebalance the radiators so that everything worked properly again.
We have used Bumblebee on several occasions and have always found the staff helpful, pleasant and very informative to help explain what the problem has been and how it could be solved. We have now also signed up to one of their reasonably priced boiler service plans as we wouldn't use any other company. Thank you for all the work you have done for us.

10 April 2019
Unprompted review
Rated 1 out of 5 stars

Very bad experience.Never use them again.

Very bad experience.Never use them again.I paid them £84 to check the boiler before we sign the contract for House purchase.They gave us certificate for boiler which which did not has hot water.The boiler did not work properly and they did not tell us.Now we need to bay new boiler without price reduce from seller.

29 March 2019
Unprompted review
Bumblebee Plumbing and Heating logo

Reply from Bumblebee Plumbing and Heating

We have spoken with this customer and explained that a landlord gas safety check, is just that a safety check, however the boiler was working. Two weeks later she has had ANOTHER PLUMBER who charged her £300 for a repair and then told her she needs a new boiler. We offered to go and give a second opinion FREE of charge but she declined then proceeded to threaten this review if we didn’t pay up..... we are a honest company and have given several refunds in the past when we have made a mistake (we are only human) however I would not return this money as I felt we had dont nothing wrong and were getting treated this way because she had been upset by ANOTHER PLUMBER and not us. We maintain our offer to go and see what the issue is for the customer should she wish to contact us, but I suspect it was always about getting money, rather than fixing the problem.

Rated 5 out of 5 stars

The work was done well & efficiently

The work was done well & efficiently. They listened to what I required, unlike other quotes, and carried out those requirements well. The work was carried out in a single day, unlike other quotes I received, and no mess was left at all.
Overall, a job well done.

17 March 2019
Unprompted review
Rated 5 out of 5 stars

New Boiler

Had new boiler installed along with removal.of backboiler. Work done to a good standard.

16 March 2019
Unprompted review

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