02560068 ORDER NUMBER Please have them find it Please tell me how I can post another review saying how they purposely are trying to pretend they cant find., I have about 10 emails from them EVEN WO... See more
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It was perfect! Very affordable considering I live across the world and wanted same day delivery. I am a broke college student and know my best friend loves succulents so I got the cheapest succulents and they turned out better than I could have imagined! She loved them so much and I couldn't have asked for anything better.

Reply from Bunchesandstems
Terrible service! Ordered Easter flowers and chocolates for my mother. They haven’t arrived. Said same day delivery.
Thank you for replying. Order no 2529644. It is on its way today but was ordered with same day delivery. It did not say it would be posted an then delivered.

Reply from Bunchesandstems
I had a really disappointing experience with From You Flowers. I paid $50 for a delivery that was meant to arrive yesterday, but it didn’t show up. When I called, I was told it was “in transit,” and when I followed up again the next day, I was given the exact same response with no real update.
Things got even worse with the delivery driver. He called both me and the recipient saying he was nearby and about to deliver, but the flowers never arrived. When I called him back, he suddenly claimed he was TWO HOURS away—completely contradicting what he had just said. He then blamed a “wrong address,” which is simply not true. The address provided was correct—he just couldn’t find it.
To make matters worse, he was rude and unprofessional, and even threatened to return the flowers instead of delivering them.
Overall, this was a frustrating and stressful experience with poor communication, misleading updates, and unacceptable customer service. I would not recommend using this service.

Reply from Bunchesandstems
I placed an order for sympathy flowers and what a huge drama that was.The internet site was completely misleading on every level. The flowers were totally different to the ones ordered.They weren’t delivered on the day requested and they were left at the post office. I will never use this company again.
Dreadful service.

Reply from Bunchesandstems
DO NOT SHOP with this company, they also trading as BLOOMEX , same company , they would have to be the worst so called florist I have ever dealt with and importantly there is a PUBLIC WARNING via the NSW Government not to trade with these people . I ordered unknowingly and cancelled the order before it was made up and left there so called store , but they proceeded , refused a refund and have defiantly denied my consumer rights for a week. I have reported them to Victorian Consumer Affairs ,
NSW government warned not to deal With these people
Original online order number 18892, then changed to Bloomex 2523691. You are the same company

Reply from Bunchesandstems
Paid for my order on morning of 30th. Scheduled flowers for delivery on 31st and paid for the full size sympathy card. Flowers arrived on the 1st, were not in good condition and no card showed up. Recipient didn't even know who they were from.

Reply from Bunchesandstems
If I could give no stars i would. Terrible people to buy flowers from and scammed my husband out of over $100 worth of flowers for our anniversary and was given the run around on delivery when it stated it was same day delivery which in the end was said to take up to 6 days. when we phoned the next day after purchasing to raise our concerns and ask for a refund we were told no refunds were available and the money would go to store credit or they would resend the flowers and when we stated we wish to have our money back she said she was going to grab her manager to resolve the matter and hung up. we then called back and was told the exact same thing like she was reading it from a piece of paper. We will be taking legal action. Absolute scammers.

Reply from Bunchesandstems
Order No 296365523, was made by Anthony A Coates.
We ordered a sympathy bouquet on 31st’26 at 9am for a friend in Perth, they said same day delivery. The recipient never received. We called Customer care on the 1st April’26, the first time we were cut off. Call again they said definitely it will be delivered on the 2nd morning, it’s past 12 pm and still our recipient hasn’t received. We called again and they said they’ll deliver in the evening. So not sure this floweriest is a genuine one or not. Pls read reviews before you order. Worst one ever. Finally delivered on the 2nd at 7pm, after several calls. Your’ll advertising same day delivery.

Reply from Bunchesandstems
If I could give a negative I would.
1. Delivered a day late.
2. Not the flowers I ordered as meant to have a glass vase and be bold colours. Was a cardboard box and pastels.
3. Delivered to the wrong address (billing address) not delivery address … which are different cities.
When I called they refused a refund or to resend. Offered a store credit they would issue within 24 hours time and then I could reorder myself (so flowers would be 3 days late) and refused to let me speak to a manager.
Would NOT touch them with a 10 foot pole. Disgusting customer service and sending much cheaper flowers than paid for and not delivering when meant to. Do not use them!!!

Reply from Bunchesandstems
The flowers l ordered were very small they are a ripoff company dont order from this place they come hours late

Reply from Bunchesandstems
**EDIT order number #14429 made on 08/03/26**
My mum (who lives in the UK) ordered flowers which never arrived. I contacted the company who said the flowers had never been delivered due to the "bridge closure". I explained I do not live close to the Fremantle bridge and that should not have affected the delivery. They agreed to send another bouquet. This was never received. I have since phoned the company twice and have emailed twice to request a full refund. The emails have remained unanswered. On the phone the customer representative states they have referred the problems to the "investigations team" and refuse to speak further or put me through to the team who can issue a refund. I believe this is no a scam and they have stolen $104.45 from my Mum. (As she lives in the UK I have been contacting the company on her behalf as I live in Australia)

Reply from Bunchesandstems
Do not buy from this company. I ordered flowers for a first anniversary they arrived 3 days late. In the meantime I demanded a refund. Still waiting..
the pathetic flowers arrived 31st March, nothing like photo, very sparse and to the point were not delivered as the advertised “same day delivery” I called the number and the thing on the other end said they are based in vic. WFT. The company is hard to get a hold of, online chat is useless, emailed the issue & then I get a no reply email. Pricks

Reply from Bunchesandstems
I ordered flowers online on Sat 28 March, with same day delivery. Flowers were for my friends birthday on 29 March. I sent 2 emails asking about delivery over the weekend. I didn't get a response, so I phoned on Mon 30 March and was told the courier didn't deliver over the weekend, would collect that day and deliver 31 March. No delivery the morning of 31 March, so I phoned again and this time was told Kings Meadows is outside their regional area and delivery would be tomorrow, 1 April.
My friend's birthday was now 2 days ago! In future I'll be using a local florist, not an online one like this. TERRIBLE!

Reply from Bunchesandstems
the company cant even find my account or my order status. I gave them my order number and they advised me that they cannot find it. Is this a scam site? i am not even sure if the flowers have been delivered

Reply from Bunchesandstems
Late delivery and appalling customer service.
Would never recommend

Reply from Bunchesandstems
DO NOT BUY FROM THIS COMPANY. They take your money, they do not deliver, they promise a refund and they don’t do that either. I prepared a couple of hundred dollars on flowers, chocolates, card and next day delivery.
The next day when the flowers didn’t arrived I called them and asked when they will be delivered, I was told that their third party supply doesn’t have the flowers today and they will delivery them as a priority the next day.
Obviously when you send flowers you are needing them to be sent for a specific reason and specific time. This was not satisfactory however after much disappointment I agreed to one day delay. The next day I called to see if my order would be going they told me it was on the truck out for delivery as it was a priority run. 4 hours later I called and asked where the delivery was, I was then told they had forgotten to give the order to the supplier and it missed the truck run. Two calls, one day, two different lies!
I then requested a refund, was told no they can’t help with that I need to wait until they can deliver in three more days. I stood my ground and was then offered a refund. Many days later I am now writing this as I haven’t received a refund, the delivery was never dispatched and many innocent people are being ripped off.
Of note: the contact centre is either offshore or they only have non-English as first language people answering. The entire process felt like a scam from start to finish. I’ve had to log a claim with the bank.
Stay away from this online store!

Reply from Bunchesandstems
absolutely disgusting service! DO NOT BUY FROM HERE! they say same day delivery but thats not true.... we waited ages for these flowers to be delivered and then they turned up dead.... this company is a scam and will not give you your money back!

Reply from Bunchesandstems
Husband ordered 50 roses online.
The flowers I receieved had 10-15 roses only not 50. They came with a tiny mason jar to put them in - virtually falls over because its soo small.
The message for the recipient was disgusting - it was on a reciept not even personal - quite funny.
The flowers arrived in a box alongside a mason jar to diy.
This company should be ashamed- sorry but your a rort and have no idea how to run a business. Do not buy! Buy local!
The website describes "The simplest way to send stunning, heartfelt flowers anywhere in Australia". What a joke!
- in response to the company saying they contacted me and left a voicemail- I can confirm this is incorrect and we have heard nothing from them

Reply from Bunchesandstems
Terrible, scammy florist. Still dont havd thd flowers i ordered 2 days ago. $138!! Never again!

Reply from Bunchesandstems
Disgusting florals. Terrible service. Said same day delivery was delivered in a cardboard box with no vase but should have had one. Nothing like the photo on the site. 2 days later received it. This is a scam. Do not order from them!

Reply from Bunchesandstems
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