bundll.com.au Reviews 

Would give zero stars . Booked hotel & no record of booking . Do not use this company

Rubbish customer service rip off company scramming people stay clear of this company

Advised them of a dearth in the family and refusing to amend direct debit date. Refered to AFCA FOR INVESTIGATION

Apparently they own me money for fees they have taken from me. They can't verify me even though I've given 200 points of identification. Wasting 30 minutes of my time and taking money what isn't owed to you. You'll be receiving an invoice for my 30 minutes.

Next time I'd suggest emailing the amount owed with a link to the refund for processing by the customer. I can tick a box and add my bank details easy, I don't need to wait online to speak to some incompetent employee.

I have been with bundll for nearly a couple of years and has been good till this week. I have partially paid my balance on my account one evening before a part of the balance was due which brought down the remainder balance down. To my shock and horror when I went back to look about 5 minutes later the owing balance went back to a similar amount. When I added up the transactions and after that added up the payments I made I have found a much lower amount owing then I had thought. Trying to get any contact online is useless as a message comes back saying that they are more busier than usual and automatically ends the chat. I can’t trust bundll any more.

Does what they say they do, haven’t had to deal with customer service but used it for a couple of years now with no major issues. The added velocity ff is a key benefit and can use it to consolidate bnpl purchases.

Do not use this company. They do not have a phone number You can not speak to a person. They send the same email over and over again acting like they are going to close the account. They attempted to take $103 out of my account today even though it has been paid in full so nice 27/07/22 and refuse to close the account when I have paid it out in full over a month ago. They continue to try to charge me even though there is no money owing. DO NOT USE. YOU CANNOT SPEAK TO A PERSON AND THEY REFUSE TO CLOSE THE ACCOUNT AND KEEP CHARGING FOR WHAT I DO NOT KNOW. SCAMMERS AND FRAUDULENT. BEWARE OF BUNDLL. I AM NOW SEEKING LEGAL ADVICE.

They will waste your time, money, and send debt collectors after you when it is their OWN fault!

This company falsely advertised their product and how it worked. The timings of when you can withdraw and when you must pay back do not operate as expected. Thats when you can even figure out how to operate the ridiculous system in the first place.

I had issues understanding all their misleading information and tried to ask for clarification from support. It took WEEKS to get responses, all of which were incoherent and did not answer my query.

I eventually totally give up on the service as it is a nightmare to use - Full of glitches, no customer service, service makes little sense and operates on random timelines. I could go on.

However, I still need to pay back money on my account. Literally only ~$250. Not much. But their app won't let me pay off the debt because, surprise surprise - App glitches. See screenshot 1 for example.

I make multiple attempts to pay off this debt over weeks and evenutally give up. So what do they do? They send debt collectors after me.

Not only are these debt collectors going after the measley $250, but they're stating a false figure of ~$800. Not sure why Bundll is lying to their debt collection service about what is owed.

I have finally paid off the ACTUAL amount owing and trying to close my account. But I can't, because of, again, surprise surprise, app glitches. I literally cannot get away from this scam of a company.

See screenshot 2 of the “customer support” admitting they sent debt collectors after me when they knew the app was barring payments. Also this “customer support” was trying to convince me I owed more debt than I did. I have flat zeros to pay off in my account and he’s saying I have hundreds to pay and won’t close my account until I do.

Screenshot 3 is my debt-free account which is supposedly HUNDREDS in debt :-)

There appears to be many many cases just like mine. They have even turned off their Facebook Reviews because they are scared of more people realising this is a scam.

Do not use this service. Ever. Use alternatives such as: MyPayNow, BeforePay, WagePay, etc. Anything is better.

Appalling customer service. Little to no communication with its customers. The way the accounts are set up basically sets up its customers for failure. It is obvios that this company is all about the money certainly not about its customers. I would avoid opening an account with Bundll at all costs.

Now i have 3 reviews for this same company and its becoming a joke once again i have a problem with bundll i cant put a total into superbundll been 3 weeks and the total in question has been an active bundll for 3 weeks it doesn't update at all so it doest give me the option to add to super bundll it doesnt even give me a due date for the amount that i have used i was under the understanding that an active bundll would be reset after the week and then would be owed to pay back in 2 or 4 weeks and would be able to add to super bundll aswell customer service is really non existent via email phone or live chat they all give you the run around you call for help get told to live chat you got to live chat they tell you they dont have the authority to do anything they dont have a phone number to call tech support email takes up to 2 full working days to respond its just not good enough.

The worst customer (what customer) service yet , can’t even chat on live chat doesn’t allow !!! Useless

They have an email to raise complaints but no one gets back to you even if you contact them. I have used Humm for a while for a lot of payments but could not access Bundll which is weird. Overall the customer service aspect of this company is not great across all their product offering.

Had my license used for fraud, they have no phone number, only an email address. They don't discuss the fraud with you. They are hopeless. Consumers have every right to know where the fraud took place. Ask them what was used for ID - yet they are so dismissive. Not even an apology! Need a letter from them to prove it's fraud to get a new license and they can't even follow through. No phone number to fraud department. How ridiculous!

This app is the biggest regret I have had in a long time. i have got so many issues that are unresolved that I am not sure Bundll would ever make me whole again even if they tried, which they don't, because they don't care

It started when my payments stopped crediting to my "bundles". It would be taken off my card, but no email/SMS and nothing updated in the app, the money just disappeared. Every time I talk to Bundll they go look in their database which is where the issue is, and say no I don't see the payments... of course you don't, it's broken, but you're still billing me

THEN the due date came around and oh boy has that been fun. They bill me daily for the entire amount of the bundle, but it never updates so they bill me the next day as well. When I finally run out of money, I get an email warning me that my repayment failed and I'm late. I'm down HUNDREDS of dollars and have an 18 email trail and have even called them, and nothing has been fixed. The email people tell me to call and when I call they just send me an email. It is messed up, this is beyond incompetent. With hundreds of payments missing now how do i even know how much they owe me? I just cancelled my card and I honestly think that small claims court is the best option for me now even though I'll have to skip work to do it.

Just. stay. away.

Total waste of time. They get you to give them your license details and to link your bank... which is pretty damn good verification btw. For them to give you a false $1000 limit then suspend it after you try and spend 200. Why bother giving someone the account? Just shut your business down might as well. It's not like you have a real customer service to fix anything. The live chat in the app is literally fake it never works. Them they go around on all the review pages saying I'm sorry contact me blah blah here's an email address.... then get this... They don't reply to them either? Can't be serious. Worst run business I've ever seen. Only people with a worse customer service is facebook.

Please do not sign up with bundll
The worst customer service I have ever come across might have something to do with contact number is automated message and auto reply email and live chat are lacking in knowledge ,support and offer no assistance and I no longer can use live chat feature .my issue is I need to update my new card details and remove old one app won’t allow it keeps saying it’s linked to another account which it’s not it’s been two weeks and still looking into it apparently please note I had to give one star to write this

First time using this app and wow such a awesome app 10 out of 10 works perfect for me. Keep up the good work😁

This is a good alternative for Afterpay or Zippay but better. This can be used wherever as long as the merchants accept Apple/Google pay and can also be used via online. However, the online support and slow customer service are quite the downside of Bundll. Expect for the account issue to be resolved AT LEAST 48 hours after they create a ticket. Not completely satisfied with the customer service team as they wouldn’t be really helpful with your query.

I could not be any happier with the way bundll provides what it does. Full marks off to the company as it saved me in a very tough spot and very easy to use. 10/10 and I could not recommend this any highly

I've been using Bundll for a couple of months and has been very handy. I use it for pretty much everything (petrol, groceries, eating out, general shopping)... Then I get 2 weeks to pay each consolidated weekly bundle.

As I make the payments via credit card this essentially extends my interest free period and keeps the cash in my mortgage offset for longer.