Bunker Depot Reviews 703

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I bought then returned a shirt because although it was good quality and as described it was way too small. At first no refund was given and my emails did not get answered. I contacted them throu... See more

Rated 5 out of 5 stars

Fast reaction, closest came rapidly. Just the shirt was not "fruit of the loom" as written on the website, but something simpler, not hundred percent cotton... But overall, very good experience and g... See more

Rated 5 out of 5 stars

I buy quite often from the site, they have amazing clothes in very good quality, fantastic service and fast international shipping. Even the prices are great in comparison with other online vintage s... See more

Rated 5 out of 5 stars

Item arrived pretty quickly all the way from Italy to the UK, the item came on the right fit and in the exactly condition as described making me very surprised how fast it all was. my experience wit... See more

Company details

  1. Vintage Clothing Shop

Written by the company

Negozio online di abbigliamento vintage e di articoli autentici militari Selezioniamo capi militari e articoli vintage provenienti da tutto il mondo SPIZIONI IN TUTTO IL MONDO ACCETTIAMO RESO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

703 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

If you are a person of color stay away!

If you are a person of color , beware of this establishment . They accuse people of color of smelling like cannabis in a threatening manner and they don't care that you are a customer. They are very rude and aggressive towards people of color. If you want good customer service go to ass Pro or somewhere else. it is difficult to shop comfortably with someone following you around the store clutching a firearm telling you to hurry up and buy. I didn't even get to buy what I came there to buy because the treatment was so intense.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Not responsible for anything

After 1 week, my order has seen three countries by going from Italy to Germany via Belgium (!). The problem is that I live in Austria… the shop says they cannot do anything and are not responsible for anything, either.
Well, they could or should change their logistics partner, after all: gls is the worst delivery „service“ available. Probably it‘s also the cheapest, but cheap is not always the best! Should have been a birthday present, but now it‘s turned into nothing. nad that is also what I thank you for so far: Nothing, because that‘s what I got.

6 February 2026
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Reply from Bunker Depot

Dear Markus, we're sorry for the delay. Our goal is to get to our customers promptly. We told you via email that unfortunately, courier delays are beyond our control and that we could only file a complaint to expedite the process. GLS is certainly standard service, but we also offered the 24-hour express service option (with UPS or DHL) at checkout. You could have chosen one and your package would have arrived promptly. We remain at your disposal.

Rated 3 out of 5 stars

I bought then returned a shirt because…

I bought then returned a shirt because although it was good quality and as described it was way too small.

At first no refund was given and my emails did not get answered. I contacted them through Instagram, where I had initially seen their advert, and they replied and sent the refund.

In the end good service but took a few weeks.

14 January 2025
Rated 3 out of 5 stars

Show shipping

The good stuff:
- The goods i ordered was described correctly and the pictures looked the part.
- I ordered a pair of brown suede loafers and im overall impressed by the quality when comparing the price, definitely punching above its price range.

The bad stuff
- Shipping took forever. I think it took closer to 3 weeks. However i think this is due to the shipping company they use. At first the tracking link did not work and only after i contacted bunker depot it got working. I was close to dispute the order, but in the end it worked out.

26 November 2025
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Reply from Bunker Depot

hello tim i answer you by email, your order was shipped 26 november an we send you tracking check in your spam,There have been courier delays and we will update you as soon as possible,best
HELLO i see you received parcel

Rated 5 out of 5 stars

Slick service from Italy

Just received my Barbour and Baracuta coats - smooth delivery and the items are in excellent condition as described on the website. Highly recommend Bunker Depot for vintage Ivy and Military themed clobber!

5 November 2025
Rated 1 out of 5 stars

DISAPPOINTED

I ordered an item on September 8th, and it was stated that I would receive it within 48 to 72 hours. Today is September 18th and I still haven’t received anything. On top of that, there’s no tracking number to follow the package and communication with the company is very limited. I had already placed an order before and was satisfied, but this time I’m clearly disappointed and frustrated!

8 September 2025
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Reply from Bunker Depot

Hi, sorry for the delay. We had some problems with the courier, but the delay wasn't our fault.
We'll make it up to you next time. Thanks again.

Rated 1 out of 5 stars

I would never recommend it again

I would never recommend it again! I have no news of my order for 3 weeks while I paid €10 in shipping costs to be delivered in 48/72 hours!

8 September 2025
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Reply from Bunker Depot

Hi, sorry for the delay. We had some problems with the courier, but the delay wasn't our fault.
We'll make it up to you next time. Thanks again.

Rated 5 out of 5 stars

One of my favorite websites

I love visiting the Bunker Depot! Every once in a while I log on just to see if they've added any new stuff. Great value, in different price ranges. Fast shipping!

24 August 2025
Unprompted review
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Reply from Bunker Depot

many thanks

Rated 5 out of 5 stars

Fast reaction

Fast reaction, closest came rapidly. Just the shirt was not "fruit of the loom" as written on the website, but something simpler, not hundred percent cotton...
But overall, very good experience and good prices.

23 June 2025
Rated 5 out of 5 stars

Great pieces, good support

Nice online shop with very nice pieces! For vintage Levi’s, the possibility to have the perfect sizing and some discussion through chat is very helpful. Warmly recommended.

7 January 2025
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Reply from Bunker Depot

many thanks

Rated 5 out of 5 stars

Great service

Item I originally ordered was unfortunately out of stock, got a quick response and found a replacement. Excellent handled! Items in good conditions and well represented on website.

17 October 2024
Rated 1 out of 5 stars

Very low quality

Very low quality, far far from the standard of the brand. One of the 3 pieces that i bought looked already used by someone. Unbelievable bad.

11 August 2024
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Reply from Bunker Depot

hello
we are sorry but all items vintage are used ,you buy 3 polo RL but all are used , in the description there is condition used or new
best regards

Rated 1 out of 5 stars

Unfortunately very bad customer service

Unfortunately cannot give more than 1 star due to the fact that the customer service leaves a lot to be desired. Received the incorrect item and still after numerous attempts to reach out to bunker depot I have yet to receive an answer. Very sad as there are some good clothing to be found here as well.

17 June 2024
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Reply from Bunker Depot

hello sorry for enconvenience i see now email is in the spam, i send you email with answer at your question
we resolve dont worry
thanks in advance

Rated 5 out of 5 stars

TOP !

Several orders already, great products that match the descriptions, top-notch managers. A great pleasure every time

5 June 2024

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