Burfield Financial Planning Reviews 924

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to explain complex financial matters in an easy-to-understand way. Many people highlight the excellent service and the personalized attention they receive, making them feel valued and understood. The customer service is frequently described as outstanding, with reviewers appreciating the prompt responses and the trustworthy advice provided. People also value the ongoing support and the clear guidance offered, which helps them make informed financial decisions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and helpfulness of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

Review handled very well by Ashley , everything explained clearly and in detail, review not rushed in any way. Facts and figures and forward forecasts clearly explained.

Rated 5 out of 5 stars

I have been with Burfield for many years now and have ALWAYS found them professional, friendly and totally trustworthy. They are always helpful and I value their customer focus business approach... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

924 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Previously overwhelmed

Incredibly knowledgeable advisor who took great trouble to understand my situation before recommending a solution that met my needs and aspirations.Advice was explained very clearly and time taken to ensure I understood it.

14 August 2025
Rated 5 out of 5 stars

Honest

Honest, informative, empaththetic, understands my needs and has provided excellent guidance.

5 August 2025
Rated 5 out of 5 stars

Second to None…

We have been clients of Burfield for approximately 20 years. We have found them to be very personable to work with and the advice and guidance given has been second to none. Myself and my wife are comfortable in the knowledge that our finances are in the hands of a professional and trustworthy organisation.

23 July 2025
Rated 5 out of 5 stars

Professional

Professional, personal and friendly advice with constructive recommendations. Providing guidance for future investment, resulting in our confidence and trust going forward.

16 July 2025
Rated 5 out of 5 stars

Annual Review

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides excellent advice and is supported by a great team.

I have been with Burfield over 6 years and would highly recommend them to any friend or relation.

7 July 2025
Rated 5 out of 5 stars

Good continuing contact and advice through my retirement

From an initial contact some five years ago I have received ongoing advice in continuing to grow an undrawn pension which if not required will pass to our children and we are confident that Ashley at Burfield will provide that much needed continuity in that succession. In the meantime I value the annual meeting to keep me appraised of nursing my funds through volatile times.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Review Meeting


David was very professional and thorough in my review meeting.
He is patient and explains the market changes well.
He knows the options that would be of benefit to me and what to avoid.
It is good to have the face to face meeting.
Although President Trump put a downer on my assets!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Informative and friendly service.

Informative and friendly service.
Used easily understandable language avoiding jargon and acronyms. Financial products explained fully and whole process ran smoothly from start to finish

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Pertinent advice, good customer service

Financial advice is a delicate area. I believe Burfield navigate it very well - targeting advice to suit individual customer needs, always on hand to offer guidance, tending towards conservative in advice regarding investments. Never had any issues, always a pleasure to do business.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Making an appointment to see my adviser…

Making an appointment to see my adviser for my annual review was very straight forward and easy to obtain a convenient appointment. The adviser was very knowledgeable and went through the current position of my finances in detail and was able to offer good advise for future planning. Overall, very good service, trustworthy and excellent advice received.

24 February 2025
Unprompted review

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