Currys Business Reviews 

4,678
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,150 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the friendly, knowledgeable staff members who offer patient guidance and valuable advice without applying high pressure. Consumers mention that support teams are exceptionally efficient, polite, and quick to handle various requests with genuine professionalism. Shoppers find the online and in-store purchasing process smooth when assisted by dedicated representatives who follow up thoroughly. However, some customers also noted frustrating issues regarding order processing, unclear delivery timelines, and unexpected shipment delays. A few people experienced difficulties receiving incorrect product versions or faced communication hurdles when attempting to resolve mistakes.

What people talk about most

Staff

Clients share positive opinions on staff, noting their proactive communication, friendly approach, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising helpful, professional, and quick... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and smooth... See more

Product

Customers had ambiguous experiences with product offerings, noting both positive and negative encounters.... See more

Order

Consumers find order experiences to be mixed. While many reviewers reported severe delays, uncommunicated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 4 out of 5 stars

Had difficulty ordering on line with the payment page. I rang the help line and spoke with a very nice man called Paul. He put my mind at rest and helped me order the washing machine I required. Thank... See more

Company replied

Rated 5 out of 5 stars

I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuri... See more

Company replied

Rated 5 out of 5 stars

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brillia... See more

Company replied


Company details

  1. Computer Shop
  2. Appliance shop
  3. Electronics store
  4. Kitchen supply shop
  5. Telecommunications service provider
  6. TV shop

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.4

All reviews

(4,678)

1,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good service

Jesse provided a really good service, prompt replies. pleasent experince. Well done, keep it up.

11 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your positive feedback! We are glad to hear you had a pleasant experience with our service.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, freidnly and helpful. Got my issue sorted out fast for a laptop that didnt meet standards, a speacial thanks for that fast replies from a lovely Enya-Jade, the Support Specialist :) thanks

15 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for your wonderful review! We are so pleased to hear our team provided such excellent and fast assistance with your laptop issue.

Rated 5 out of 5 stars

Everything was exchanged and rectified…

Everything was exchanged and rectified in a professional timely manner thank you

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear everything was handled professionally and efficiently for you. Thank you for your kind words.

Rated 4 out of 5 stars

Friendly attitude

Friendly attitude. Consciousness. Agents good at follow up. Would have been 5 stars except with some problems with a refund.

28 May 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your kind words about our team. We regret the refund issue and are working to improve.

Rated 5 out of 5 stars

Fabulous Francesca

I ordered a laptop which was urgently needed for work. However, shortly after ordering I needed to change the delivery address. I therefore telephoned Currys Business and spoke with Francesca who was friendly, professional and promptly dealt with my request. In addition, she also updated my email address and ensured that everything was now showing on my business account as I requested. Francesca then emailed me the DPD tracking reference and kept me up to date via email until my laptop was duly delivered the following morning.
Thank you Francesca for providing excellent service!

4 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are delighted to hear about your excellent experience with us. It is wonderful to know that we could promptly assist with your delivery and account updates, ensuring a smooth process for your urgent laptop delivery. We appreciate you sharing your positive feedback.

Rated 1 out of 5 stars

Paid for install and recycle of old…

Paid for install and recycle of old washing machine as I have a bad back and can no longer do these jobs easily any more. Machine arrived and was told it was delivery only. Installed it myself with great difficulty. Still waiting for refund of delivery. No mention of any further compensation for the inconvenience. Won’t use curry’s again.

27 May 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Darren,

Thank you for leaving us a review, I am very sorry for any inconvenience this has caused.

I have sent you an email directly regarding this so we can come to a resolution for you.

Thank you.

- Francesca

Rated 5 out of 5 stars

Umar understood what I needed and…

Umar understood what I needed and researched his options and gave me several laptops to choose from. We narrowed down the field and ended up with a well speced unit at a reasonable price. Well done him for his patience and processes.

19 May 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad to hear that we could help you find the perfect laptop at a great price. Thank you for your kind words!

Rated 5 out of 5 stars

Sheffield

I need the iPhone 17 pro Max

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your interest!

Rated 5 out of 5 stars

Thanks for your help Jesse in resolving…

Thanks for your help Jesse in resolving my issue accessing the account! Frustrating issue but you were very patient and helpful throughout - thank you

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad we could help resolve your account access issue. Your patience is truly appreciated.

Rated 5 out of 5 stars

Customer Service very polite and…

Customer Service very polite and helpful
Full of information and knowledge of any items I was interested in

8 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad our team was helpful and knowledgeable. We appreciate your kind words!

Rated 5 out of 5 stars

Extremely helpful member of staff.

I needed to replace an undercounter fridge as our existing one decided to pack up after 30 years.My wife an l went into the warrington store was met by a lady called Jo who was extremely helpful so we decided to replace the fridge and a matching freezer.

5 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad to hear about your positive experience at our Warrington store. It's wonderful that our team could assist you in finding the perfect replacements.

Rated 5 out of 5 stars

Fantastic support delivered by Lacy…

Fantastic support delivered by Lacy (Business Support Specialist) to ensure my customer had the goods on time and followed my request through in a very efficient manner

11 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're delighted to hear our team provided such efficient and fantastic support. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Awesome customer service by Lorna

We had an issue with a faulty washer dryer, the manufacturer didn't have the part required to fix it so we were offered a replacement. Lorna in customer services at Currys Business was awesome - she responded promptly to all our queries and ensured that the faulty one was collected and replacement delivered on the same morning. She could not have been more helpful and we were so appreciative of her help.

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad to hear that our team member provided such excellent support with your washer dryer replacement. It's wonderful to know we could resolve the issue promptly and efficiently for you.

Rated 5 out of 5 stars

Thank you Phil

Thank you, Phil, for resolving our issue so quickly.

You made the whole process practically stress-free, and the turnaround time was incredibly fast. It makes a huge difference working with someone who can identify the problem and get things sorted efficiently.

We really appreciate your help and excellent service.

Many thanks!

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your excellent experience and the efficient resolution of your issue. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Always great service

Always great service. Simon Duroe has looked after my orders for years now. He is always happy to help and even lets me know when my regular items are in stock.

12 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so happy to hear about your excellent experience with us. We truly appreciate your kind words and continued loyalty. Thank you!

Rated 5 out of 5 stars

Well done

Well done, got a crazy computer - order stuck in system - order sorted in double quick time.

4 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad we could quickly resolve your order issue. We appreciate your positive feedback!

Rated 4 out of 5 stars

Wrong item sent, customer support resolved

Incorrect studio display sent with wrong model numbers and product descriptions online. Had to escalate but ultimately they have resolved it and it's now due for collection.

Have updated my review to be 4 stars because they have now arranged collection and offered a fair amount of goodwill, thank you.

11 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We sincerely apologize for the incorrect display and the issues you've encountered with our customer service. We have already raised a goodwill credit to you on the 9th & can see you've had email responses on the 10th of June and have spoken to our customer service team today to arrange return and refund

Rated 5 out of 5 stars

IExcellent service from Lacey

We received outstanding service we received from Lacey, your Business Support Specialist

Lacey has been instrumental in assisting us with the return of a Samsung Tablet. She provided us with clear instructions and kept us updated on the collection times and the courier. Moreover, she ensured that we had all the necessary returns documentation and the collection note.

What stood out even more was her politeness and the warmth of her personality, which truly shone through in her emails. It made the process much more pleasant.

11 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are delighted to hear about the outstanding service you received. We appreciate you highlighting the clear instructions, timely updates, and comprehensive documentation provided. It's wonderful to know that the politeness and warmth made the process so pleasant. Thank you for your kind feedback.

Rated 5 out of 5 stars

Great Customer Service staff

Customer service staff dealt with damaged delivery promptly and efficiently. Replacement arrived very quickly and the return process was simple.

5 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear our team handled your damaged delivery promptly and efficiently. Thank you for your kind feedback.

Rated 5 out of 5 stars

Polite, helpful and effective

I spoke to Danielle and she was very helpful and polite, resolving my issue quickly. thanks!

9 June 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad we could help resolve your issue quickly and politely. Thank you for your kind words!

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