We selected Buster + Punch switch plates and sockets for our newly renovated house. They look great and suit our style perfectly. We're perfectly happy with the quality of everything we have purchas... See more
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Review summary
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Buster & Punch is one of those companies that almost always exceeds my expectations. The customer service is second to none! Melanie has been fantastic each time I’ve had an enquiry or needed assistan... See more
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First time ordering from Buster & Punch. The product went missing in transit but the customer service once reported was outstanding. They actively followed it up and kept me fully updated until I had... See more
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I was hesitant due to the pricing vs. cheap plastic outlets & switches. Two days ago, I installed a light switch with the black background and brass toggle/accents and it's AMAZING. Sadly for my... See more
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Company details
About Buster + Punch
Written by the company
Buster + Punch is a London-born solid metal design label, founded in 2012 in a garage in East London by Massimo Minale. It started with a simple frustration - the door handles, switches and light fittings on the market at the time were dull, disposable, and built to be forgotten. Buster + Punch set out to make the opposite: hardware and lighting with weight, presence and attitude, built from real materials rather than plated or moulded substitutes.
Today the brand ships worldwide through four regional stores covering the UK, Europe, the US and Australia. The collection spans cabinet and door hardware, dimmers, switches and sockets, and lighting - from single pendants to full chandeliers - alongside a smaller range of furniture, home accessories and jewellery. Every piece is designed in-house and finished in solid brass, steel or smoked bronze, chosen because these materials age with a home rather than degrade against it.
The design language draws on London's fashion, music and subculture scenes as much as it does on traditional hardware manufacturing, and Buster + Punch regularly collaborates with street artists, bike builders and musicians on limited pieces. The result is a catalogue built for people who think about their interiors the way they think about what they wear - considered, distinctive, and built to last rather than replace.
We ship internationally to customers in over 180 countries. Checkout accepts major credit and debit cards and PayPal, with additional local payment methods offered at checkout depending on region, and trade credit account terms available for business and trade customers. Every order is covered by a 30-day returns policy from the date of delivery, and our customer care team is available by email and phone for order tracking, aftercare advice, and support with damaged, faulty or incorrect items.
Whether you're specifying hardware for a single door or fitting out an entire build, Buster + Punch is designed to hold up under daily use and get better with age.
Shop Cabinet Hardware Shop Door Hardware Shop Electricity Shop LightingContact info
Buster + Punch, Sand Martin House, Bittern Way, PE2 8AP, Peterborough, United Kingdom
- +44 (0)20 7407 0888
- info@busterandpunch.com
- busterandpunch.com
4.5
Excellent
6k reviews
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Avoid smoked bronze
We recently upgraded a few of the light switches in our home. Overall we were really happy with the brass hardware, but the smoked bronze scratches very easily. Upon installing, a screw driver lightly dragged across the bronze, and now we have a deep copper line. For the price point I would have expected something more durable.
7 June 2026
Unprompted review
Reply from Buster + Punch
Hi Emily,
We’ve tried to reach you by phone and have also sent you an email. We’d really appreciate it if you could get back to us when you have a moment, as we’d like to make sure we’re able to address everything with you.
Whenever you’re able to, please reply to our email and we’ll be happy to assist.
We look forward to hearing from you soon.
Kindest regards
Melanie
The Buster+Punch Team
19th August 2026
Hi Emily,
We’re pleased to confirm that everything has now been fully resolved for you, and I have emailed you directly with all documents as advised.
Thank you very much for your patience and understanding while we worked with you to get this resolved. We are delighted we have been able to put things right and bring this matter to a positive conclusion.
As mentioned, if I can be of any further assistance, please do not hesitate in contacting me at anytime.
Wishing you a wonderful day.
Kindest regards
Melanie
The Buster+Punch Team
Reply from Buster + Punch
Hi Dan,
We're happy to hear we met your expectations. We appreciate your feedback on our pricing.
If there is anything at all we can ever assist with, please do not hesitate in contacting us at anytime.
We do hope you have a great day!
Kindest regards
The Buster+Punch Team
Buster & Punch Freestanding Doorstop
Quality product, good communication and speedy delivery. Heavy doorstop that doesn’t look intrusive freestanding.
7 August 2026
Reply from Buster + Punch
Hi Lorraine,
We're so pleased to hear you're happy with the quality of our product, the communication, and the speedy delivery. We're glad it's a heavy doorstop that blends in well.
If there is anything at all we can ever assist with, please do not hesitate in contacting us at anytime.
Wishing you a wonderful day!
Kindest regards
The Buster+Punch Team
The items were very well made and look…
The items were very well made and look and feel amazing!
31 July 2026
Reply from Buster + Punch
Hi Matthew,
We're so happy to hear that you are pleased with the quality and feel of our products. Thank you for your wonderful feedback!
Please be sure to download our End Newsletter to see what other amazing products we have coming your way for 2026!
We do hope you have a great day!
Kindest regards
The Buster+Punch Team
Customer service has always been very…
Customer service has always been very good and continues to be! I wish the product was not so prone to breaking so I didn’t have to reach out as often as I do. Please look into redesigning these switches so that they aren’t so easily broken. Thank you
13 August 2026
Unprompted review
Reply from Buster + Punch
Hi Allison,
We're happy to hear our customer service has consistently met your expectations! We truly appreciate your feedback regarding the durability of our switches. We are actively looking into design improvements to enhance product longevity based on valuable input like yours. Thank you for bringing this to our attention.
As mentioned, please do not hesitate in contacting us at anytime if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
Melanie
The Buster+Punch Team
Reply from Buster + Punch
Hi Brett,
We’re sorry to hear that you’ve experienced an issue with the product.
I have just tried to give you a call following on from my email this morning. As mentioned in my email, if you could kindly send us a short video showing the issue, this would allow us to take a closer look and understand what may be happening.
Once we have received this, we can review it and advise on the next steps to get this resolved.
We look forward to hearing from you and hope we can assist as quickly as possible.
Kindest regards,
Melanie
The Buster+Punch Team
Very pleased with the high quality…
Very pleased with the high quality cabinet pulls and quick shipping. Also appreciated the extremely nice packaging of each handle. Thank you so much!
4 August 2026
Reply from Buster + Punch
Bob Kubie,
We are so delighted to hear how pleased you are with the quality of the cabinet pulls and the speed of our shipping! It's wonderful to know that you also appreciated the careful packaging of each handle. Thank you for your kind words!
Please be sure to download our End Newsletter to see what other amazing products we have coming you way for 2026!
Have a great day!
Kindest regards
The Buster+Punch Team
I love Buster and Punch products
I love Buster and Punch products. They really elevate a space. I’ve used on a past renovation and using again in my new home.
4 August 2026
Reply from Buster + Punch
Hi Kevin,
We are so happy to hear that our products continue to enhance your home. We truly appreciate you choosing us again for your new renovation!
If there is anything at all we can ever assist with, please do not hesitate in contacting us at anytime.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Very prompt service and shipping
5 August 2026
Reply from Buster + Punch
Hi Emily,
We're so glad to hear you experienced our prompt service and shipping. Thank you for your kind words!
If there is anything at all we can assist with, please do not hesitate in contacting us at anytime if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Always a pleasure dealing with this…
Always a pleasure dealing with this company. Love the products. My entire home is from them.
28 July 2026
Reply from Buster + Punch
Hi Evan,
We are so pleased to hear that you consistently have a positive experience with us and love our products! It's wonderful to know that your entire home features our items. Thank you for your continued support.
As always, please do not hesitate in contacting us at anytime if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Greet customer service
Greet customer service, even when the delivery service made a mistake they fixed it fast and kept me updated.
11 August 2026
Unprompted review
Reply from Buster + Punch
Hi Ron,
We're so glad to hear we have provided excellent service and quickly resolved the delivery issue, keeping you updated throughout. Thank you for your kind words!
As mentioned, please do not hesitate in contacting us anytime if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
Melanie
The Buster+Punch Team
Not bad
Looks beautiful. Hope it works. Some of mine came with scuffs on the brass.
Shipping was good though.
3 August 2026
Reply from Buster + Punch
Hi Cin Tong,
We’re very sorry to hear that some of your items arrived with scuff marks on the brass.
We’ve tried to reach you by phone and email as we’d really like to get this resolved for you as quickly as possible.
When you have a moment, could you kindly reply to my email so that this can be actioned.
We look forward to hearing from you soon.
Kindest regards
Melanie
The Buster+Punch Team
Great customer service and superior…
Great customer service and superior quality compared to what you find in any retail store.
Love their passion towards great products
3 August 2026
Reply from Buster + Punch
Hi Carlos,
We are so thrilled to hear you had such a positive experience with our customer service and found the quality of our products to be superior! It means a lot to us that you appreciate our dedication to creating great products. Thank you for your wonderful feedback.
Please be sure to download our End Newsletter to see what other amazing products we have coming your way in 2026!
Wishing you a great weekend!
Kindest regards
The Buster+Punch Team
Reply from Buster + Punch
Hi Anindya,
We are so pleased to hear you appreciate our design and the service you received. Thank you for your wonderful feedback!
Please do not hesitate in contacting us anytime via: info@busterandpunch.com if there is anything at all we can ever assist with.
Have a wonderful weekend!
Kindest regards
The Buster+Punch Team
The plate didn’t work and we are in a…
The plate didn’t work and we are in a multi week battle with the company to return it. They want to see a video, talk on the phone, and have us basically jump through hoops to accept the return.
Get better about your customer service
17 July 2026
Reply from Buster + Punch
Hi Adrienne,
We’re sorry to hear that our B+P electricity has not worked as expected?
We do want to resolve this for you, but in order to process a return under our returns policy, We need to establish if there is a fault and understand the nature of the problem. Requests for details, photographs or video are necessary to help us identify the fault and determine the appropriate resolution.
Our intention has never been to make the return process unnecessarily difficult or to put you through “hoops”. We have also tried to communicate with you directly so that we could understand the issue and work towards a resolution as quickly as possible, but unfortunately you refused to take our calls.
We are happy to investigate the issue and assist with the return. However our warranty and return policy is clearly available on our website prior to purchase.
Kindest regards
Melanie
The Buster+Punch Team
Reply from Buster + Punch
Hi Ross,
Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with us. We really appreciate your support and look forward to serving you again.
Wishing you a great weekend!
Kindest regards
The Buster+Punch Team
Great support
Great support received by Casey-Lyn Lambert. I appreciate the prompt response and clear guidance.
10 August 2026
Unprompted review
Reply from Buster + Punch
Hi Sam,
We're so glad to hear you received prompt and clear guidance. We truly appreciate your positive feedback and kind words.
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Great Customer Service
Alex and Mindy were super helpful with swapping products in a timely manner!
6 August 2026
Unprompted review
Reply from Buster + Punch
Hi Jamielee,
We're so happy to hear that our team was able to assist you efficiently with your product exchange. Your positive feedback is truly appreciated!
Please do not hesitate in contacting us anytime via: info@busterandpunch.us if there is anything at all we can ever assist with.
Wishing you a wonderful weekend!
Kindest regards
The Buster+Punch Team
Wonderful customer service experience
I had an outstanding experience with Buster + Punch’s customer service, specifically thanks to Melanie!
When some of my steel switch plates were accidentally damaged during home renovation, I reached out to ask how to purchase replacement parts. Melanie responded promptly with helpful technical advice and empathy. Thank you for turning a stressful situation into such a wonderful experience!
6 August 2026
Unprompted review
Reply from Buster + Punch
Hi Yung,
We are so happy to hear about your outstanding experience with our customer service! It's wonderful to know that we could turn a stressful situation into a positive one for you. We appreciate you sharing your kind words and are glad we could provide helpful assistance during your home renovation. Thank you for your valuable feedback.
As mentioned, please do not hesitate in contacting us at anytime if there is anything at all we can ever assist with.
Wishing you a wonderful day!
Kindest regards
Melanie
The Buster+Punch Team
Great Products , Exceptional Customer Service
As a home developer in Northern Arizona, I'm always looking for products that not only look great but are backed by people who stand behind them. I'd been seeing Buster + Punch products for a few years and finally decided to reach out to learn more about the company, their support, and what it would be like to work with them.
From my first conversation with Brandon Hoffman, I knew I was dealing with someone who genuinely cared about his customers. He took the time to answer my questions, sent samples quickly, and has always been available whenever I've needed product information or guidance. Over time, we've built a great working relationship.
Today, Buster + Punch products are specified in all of my custom and spec homes. Brandon even flew out to Northern Arizona to see our projects in person and better understand how we're incorporating their products into our homes. That level of customer service is rare.
The products speak for themselves—they're unique, well-made, and help set our homes apart—but what really keeps me coming back is the support. Brandon consistently keeps me informed about new product releases, availability, and any updates that could affect our projects. Having that level of communication makes a big difference when you're managing construction schedules.
I highly recommend Buster + Punch to anyone looking for premium products backed by exceptional customer service. It's been a great partnership, and I look forward to using their products on many more projects.
— Maxwell Adelson
Vice President
RJWC Development
31 July 2026
Unprompted review
Reply from Buster + Punch
Hi Maxwell,
We are incredibly grateful for your wonderful feedback and for sharing your positive experience with our products and team. It is truly rewarding to hear that our offerings not only meet your aesthetic standards but also contribute to setting your homes apart. We are especially pleased to know that our commitment to exceptional customer service has fostered such a strong and valuable partnership. We look forward to continuing to support your projects and building on this successful collaboration for many years to come.
If there is anything at all we can assist with, please do not hesitate in contacting us at anytime via: info@busterandpunch.us
Wishing you a wonderful day!
Kindest regards
The Buster+Punch Team
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