Busy Beans Organic Reviews 

286
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness, vibrant colors, and potent aromas, often surpassing supermarket alternatives. Many appreciate the wide variety of organic herbs and spices available, with several mentioning that they find unique items not easily found elsewhere. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive promptly and in excellent condition. Reviewers also find the prices to be fair and competitive, offering good value for money, and appreciate the user-friendly website and helpful customer service. However, some people were dissatisfied with product quality, citing issues like a strange taste in pineapple rings, inedible savory, or a lack of heat in cayenne pepper. A few customers also mentioned concerns about misleading product descriptions regarding ingredients or country of origin, and occasional problems with packaging that led to spills.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the organic selection, fair... See more

Quality

Customers had positive experiences with quality, frequently praising the organic nature, variety, and high... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick and prompt delivery times.... See more

Price

Reviewers highlight positive aspects of price, consistently praising the fair and reasonable pricing of... See more

Order

Consumers find the ordering process to be positive, with many reporting that their orders arrived quickly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to... See more

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more

Rated 5 out of 5 stars

Thank you for the detailed information about the products on your website which is very important for me. Great variety of products (especially organics), excellent service. Hope you can bring shelle... See more

Rated 5 out of 5 stars

As always fabulous first grade product... wonderful aromas from dried products, good colour and freshness.. 1st rate... I love cooking for my friends and they really notice the difference.. I am al... See more


Company details

  1. #16 of 26 best companies in Organic Food Shop
  2. #14 of 27 best companies in Natural Foods Shop

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(286)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading Product Name

I wanted Wheatgerm. If I'd wanted Wheat Bran I would have ordered that. Was dismayed, when the Wheatgerm arrived to see on the back that it's actually a mix of the two. I didn't want that :(

8 September 2025
Busy Beans Organic logo

Reply from Busy Beans Organic

Dear Fiona,

Thank you for your feedback. I’m sorry to hear you were disappointed with the Wheatgerm you received.

Please note that the full ingredients and product details are clearly listed on the product page, so there is no misleading information. In the market, there are products made of pure wheatgerm as well as wheatgerm combined with other parts of the grain, and we always display the correct information so customers can make an informed choice.

That said, we completely understand your concern. You are very welcome to return the product, and we operate a no-return-fee policy, so you won’t incur any costs.

Thank you again for bringing this to our attention.

Kind regards,
Busy Beans Team

Rated 3 out of 5 stars

Disappointing

I never received an email confirmation of my order, Even after I contacted the company about this problem. when it arrived, only Half of my order was good quality, (the spirulina powder and the cacao nibs) but the organic savoury was extremely poor quality and I bought a large quantity. it taste so bitter it’s in edible. I’m really disappointed, as that was the main item I want it on my order. I really regret doing this order.

12 August 2025
Rated 5 out of 5 stars

Happy with the company

Happy with the company,delivery very good only thing they haven’t done is put the strength of the cayenne on the website this would be beneficial

4 July 2025
Rated 5 out of 5 stars

Lovely fresh and bright colour

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to use for back pain .

4 July 2025
Rated 5 out of 5 stars

What more can I say....

Easy to navigate website, organic products with a choice of different pack sizes, competitive pricing and swift delivery. Excellent 😁 Will be back to restock and try other items too!

30 June 2025
Rated 5 out of 5 stars

My order arrived in two shipments but…

My order arrived in two shipments but the first package did not state this was only partial and there was a prompt email asking me to review my order so I assumed the package had my complete order. Only when I checked it a few days later I realised some of my order was still missing. Fortunately it was easy to contact the company and the person who helped me to ship the missing stuff was very efficient. This time the item arrived with the delivery note stating shipment one of two. I wish I didn’t have the scare first time round but in the end all good. Thumbs up to customer services!

23 June 2025

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