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Busy Beans Organic Reviews 

286
•
TrustScore 4.5 out of 5

4.7

Organic Food Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness, vibrant colors, and potent aromas, often surpassing supermarket alternatives. Many appreciate the wide variety of organic herbs and spices available, with several mentioning that they find unique items not easily found elsewhere. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive promptly and in excellent condition. Reviewers also find the prices to be fair and competitive, offering good value for money, and appreciate the user-friendly website and helpful customer service. However, some people were dissatisfied with product quality, citing issues like a strange taste in pineapple rings, inedible savory, or a lack of heat in cayenne pepper. A few customers also mentioned concerns about misleading product descriptions regarding ingredients or country of origin, and occasional problems with packaging that led to spills.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the organic selection, fair... See more

Quality

Customers had positive experiences with quality, frequently praising the organic nature, variety, and high... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick and prompt delivery times.... See more

Price

Reviewers highlight positive aspects of price, consistently praising the fair and reasonable pricing of... See more

Order

Consumers find the ordering process to be positive, with many reporting that their orders arrived quickly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to... See more

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more

Rated 5 out of 5 stars

Thank you for the detailed information about the products on your website which is very important for me. Great variety of products (especially organics), excellent service. Hope you can bring shelle... See more

Rated 5 out of 5 stars

As always fabulous first grade product... wonderful aromas from dried products, good colour and freshness.. 1st rate... I love cooking for my friends and they really notice the difference.. I am al... See more

Company details

  1. #16 of 26 best companies in Organic Food Shop
  2. #14 of 27 best companies in Natural Foods Shop

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(286)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

I have yet to receive my order #21970…

I have yet to receive my order #21970 (02/08/2023. I was informed by D PD carriers that the order had been cancelled. No communication from Busy Beans!
On this basis cannot recommend Busy Beans to others

2 August 2023
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Reply from Busy Beans Organic

Hi John,

Thank you for your feedback and informing us.

We are very sorry to hear that you are faced with this inconvenience. We will contact DPD to resolve this issue.

Please also note that we are issuing a refund for you.

Also, you can always contact us via the info@busybeansfoods.com e-mail address for problems with your order or anything you want to ask.

Please accept our sincere apologies.We are sorry for this inconvenience again.

Have a nice day.

Kind Regards
Busy Beans Team

Rated 5 out of 5 stars

Trustworthy company with great products

This is a great company with a high quality of products. I love being able to get buckwheat that's not from China! The organic arrowroot is great as is the paprika, basil and the pecans for example. The customer service is excellent and I got my shipment the next day.

16 July 2023
Rated 5 out of 5 stars

Great products and fast delivery

Great products and fast delivery, I found some ingredients that I've been looking for for a while, but aren't easy to find here. I'd love if you restocked on the other mushroom types or if you brought more mushroom species, I'd buy them for sure

1 May 2023
Rated 1 out of 5 stars

Week later still waiting for the…

Week later still waiting for the response from Busy beans about damaged item. Nothing been resolved! It’s not very good customer service when customers have to chase them and not getting any answer.

Update: 22/04/23 - I did reply and sent 3 emails in total chasing my refund along with 3 photos on my first reply. Please check your spam filters as I have had no failed delivery messages for my emails.

11 April 2023
Busy Beans Organic logo

Reply from Busy Beans Organic

Hi Julia,

Thank you for your feedback. Customer satisfaction is our main priority therefore I would love to solve this issue for you.

I checked your order details. We received your email on 12/04/2023 at 17:25 and replied to your email within 30 minutes. However, we did not receive a response from you. If you reply to our mail, we will happily solve the issue.

Have a nice day

Kind Regards
Furkan Y.

Update 22/04/2023 - Unfortunately, we did not receive your mail. If you send an e-mail ( info@busybeansfoods.com ) to our official e-mail address again, you can be sure that we will solve the issue.

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