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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the service to be reliable and effective for boosting their social media presence, with some noting quick delivery of followers and likes. People appreciated the ease of use of the website and the overall value for money, with several users reporting satisfaction with their results. However, some people were dissatisfied with the service, experiencing issues with followers disappearing shortly after purchase. There were also concerns about the authenticity of the followers provided and a lack of effective customer support when problems arose. A few customers reported not receiving the services they paid for and expressed frustration with the company's responsiveness.

What people talk about most

Social media

Customers had ambiguous experiences with social media services. Many reviewers reported issues with purchased... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers report significant issues,... See more

Product

Users describe ambiguous interactions with the product. Some customers report that packages are well-designed... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing issues such as vague answers,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The problem has been solved! Thanks I placed 2 orders 5032075631 this has been delivered only in part since the 23 of september - and follower started also to disappear immediately but after th... See more

Rated 4 out of 5 stars

I bought 100 followers for My Facebook page, they were added within 4 hours. Good value for money and good service. Will change to 5 stars if all followers remain after a few weeks

Company replied

Rated 5 out of 5 stars

I purchased the follower and like services for testing purposes, and they turned out better than I expected. It’s a site I now use regularly.


Company details

  1. Social media agency
  2. Advertising agency
  3. Software company

Written by the company

Buy.fans, which has become one of World's top quality social media service platforms in a short time, offers social media users the opportunity to rise on any platform they want. With an experienced and professional team, buy.fans helps users improve their Instagram, Facebook, Twitter, Twitch and YouTube pages, while providing "followers", "likes", "favorites", "subscribers", "views", "retweets" and It creates profiles with the desired effect with the "comment" options. “The power of social media is now in your hands!” The platform, which set out with the slogan, provides uninterrupted service 24 hours a day, 7 days a week, and completes the orders it receives in a very short time with an automatic system without any problems. Providing safe, fast and solution-oriented service, buy.fans aims to be a pioneer in its sector with its reliability and continuity service approach. The platform also has a mission to provide 'cheap service' by keeping the profit rate low.


Contact info

3.3

Average

TrustScore 3.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam

I bought 3000 YouTube dislikes on this site and NONE arrived. Do not buy anything from this site, they are filthy scammers who will just take your money and give you NOTHING in return!

EDIT: about being scammed, they accused me of defaming their company and effectively threatened legal action on me.

EDIT 2: Regarding (NAME REMOVED FOR PRIVACY REASONS)'s edit: Woah, what a long wall of text they've posted there! I think it's only appropriate for me to set a few things straight:

For the record, I have asked for a refund all the way back on January 13th, which was definitely not "7 months later". Instead of a refund, however, the poor customer support just offered me a refill, which I didn't want (and which was useless to me anyway since at the time, the video in question was too old for it to have any effect).

Also can (NAME REMOVED FOR PRIVACY REASONS) prove that all of the custromers were satisfied with their services? Because like I said, I surely wasn't. It can be proven that the requested service did NOT arrive (though to be fair, this may not have been the company's fault, but YouTube simply removing it). Also, I'm not the only customer who was dissatisfied with Buy Fans' service - just go read some the other people's reviews here!

I'm not trying to damage anyone, and I'm not "in need" of money. That's just pure slander from (NAME REMOVED FOR PRIVACY REASONS)'s part right there.

I'm sorry, but if you're going to offer poor customer service, slander me (because the part about me "needing money" is just that - slander) and threaten me with legal action, I'm not going to be pleased in the slightest.

EDIT 3: My review is being flagged despite it not being offensive in the slightest. It is clear to me that this company does not like criticism and wants to silence any negative reviews.

9 November 2025
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348
Best regards,
Meri

EDİT:
Customer contacted us. Whatever their situation is, we believe they are trying to damage our brand simply because they might be in need of money. What’s more, 7 months after the order was completed. Who would claim that a service wasn’t delivered and request a refund after 7 months? :) They’re blaming us just because they can’t see the dislike statistics of a video. We’ve already sent them all completed log records, but still, they insist on a refund :) It’s honestly like a joke!

What’s more, even in the statistics they sent to us, it’s clearly visible that the delivery was made by us. Platforms like Trust publish such complaints without investigating their accuracy or truthfulness. Even if we’re right and even if the complaint was actually written about another company, they still ignore our appeals.

We are a transparent company that has been active in the market for 10 years. We never sell anything that cannot be proven. On platforms like this, people who are not even our customers can file complaints about us.
One day, I personally reached out to all our customers and asked whether they were satisfied — and every single response was incredibly positive. Yet, a platform like Trust continues to publish a review that clearly belongs to another company, like Bulyfans, even though we have explained that it has nothing to do with us.

This platform is absolutely unfair. Even similar platforms in other countries — for example, in Turkey — operate in a much more reliable and reasonable way. Trust, on the other hand, supports brand defamation by publishing complaints without any confirmation or investigation into appeal requests.

We have kept all records of our attempts to reach out regarding these complaints. We are making this statement on behalf of ourselves and other companies who have been victimized in the same way.

BUYFANS SUPPORT TEAM (Meri)

Rated 1 out of 5 stars

Its a pure SCAM

I ordered Youtube subscribers and waited for 2 days, it literally went on my nerves. I hate this website.

24 May 2025
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 1 out of 5 stars

Fix this and give me my subscribers. Don't use the same copied and pasted response.

So there is a "free" 1000 Subscriber thing you can do on this website by putting in your email and youtube URL and after completing the 4 tasks given you should have received 1000 Subscribe within 24 hours. I completed the task and I did not receive any subscribers. This should have been enough details don't reply with the same copied and pasted response that yall use for every single negative review.

18 April 2025
Unprompted review
Buy Fans logo

Reply from Buy Fans

We're sorry to hear about your disappointment. Please note that while our free promotions are genuine, they can occasionally be delayed due to high demand or manual verification steps.

We take your concerns seriously and would never intentionally mislead users. If you haven't received what was promised, there may have been a technical issue or an error during the process.

To resolve this quickly, please contact our support team directly via WhatsApp at +44 7880 474348.
+971 50 595 4726

We're more than happy to look into your case and ensure everything is delivered as promised.

Public feedback is valuable, but we kindly ask you to reach out first so we can investigate and make things right.

Thank you for your understanding,
Buy.Fans Support Team

Rated 5 out of 5 stars

Everything was good

The purchase was straightforward, the desired telegram members were added within 24h and everything was extremely smooth. Good prices too

17 April 2025
Unprompted review
Rated 1 out of 5 stars

i have to give one star or id give none…

i have to give one star or id give none SCAMMMMMMM SCAMMMMM
they wouldnt give me my followers and when i asked for a refund they refused and also misgendered me multiple times after me telling them i was a woman not a man just continued using sir.

7 April 2025
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 1 out of 5 stars

Scam followers disappeared after two…

Scam followers disappeared after two weeks don't waste your money please. All reviews bought from them gone instead they telling me they will refill them, they refilled 36 please I'm not interested just need my refund

20 December 2024
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 1 out of 5 stars

This service is a total scam

This service is a total scam. First, I had to wait a whole day to receive the followers, and only after I pressured them to deliver. Even then, it's been three days, and though I paid for 500 followers, I only received a little over 200. Where are the rest? Save your money and stay away from this service.

15 September 2024
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! After purchasing, they wrote me a letter that my payment failed, and i got billed. DONT BUY ANYTHING FROM THIS SITE!!

27 July 2024
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 1 out of 5 stars

It's the worst site

It's the worst site. This site canceled my order for no reason, and I can't get a refund to my bank account.

6 June 2024
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,
We're sorry for the experience you've had.

This is the Buyfans Support Team. I'd like to assist you personally. Please reach out to our support team so we can review and resolve the issue quickly. When you contact us, just mention that you'd like to speak with "Meri," and our team will make sure you're directed to me.
+44 7880 474348

Best regards,
Meri

Rated 5 out of 5 stars

cool

The free services are proffessional and recieved my subscribers. The youtube one is just cool. 1000 free subs.

14 April 2024
Unprompted review
Buy Fans logo

Reply from Buy Fans

Hello,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you're satisfied with our service. Your positive feedback means the world to us, and it motivates our team to keep delivering the best possible experience.

If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help and ensure your continued satisfaction.

Thanks again for your support, and we look forward to serving you again!

Best regards,
Mert Alp Duran
BUYFANS DIGITAL LTD

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