Ripon Ground Care Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Garden centre

Written by the company

Suppliers of garden machinery and professional grounds maintenance equipment, engines and spare parts with full after sales back-up.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing efficiency

Amazing efficiency. I ordered a Hayter Sprint 41 Grass box on the Friday and it arrived the following day. From contacting the firm for parts advice (very helpful) to the delivery at my door it was seamless.I would certainly use this company again and they come with my full recommendation. I cannot praise Ripon Ground Care enough, well done.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Would just like to write and say a…

Would just like to write and say a massive thank you to Daniel walker he was so helpful in getting the right part I needed he ordered it late Friday afternoon and we had it by Saturday afternoon fantastic service once again thank you

13 February 2026
Unprompted review
Rated 5 out of 5 stars

No fuss hassle free experience ordering…

No fuss hassle free experience ordering from Ripon. I ordered kids John Deere merch and it was despatched, tracked and delivered spot on. I will use this company again if I need something of the like that they sell

19 December 2025
Unprompted review
Rated 5 out of 5 stars

A First Class Service for Parts

Used to buy on line my spares, but needed specific advice on parts for my lawnmower, so called into the RFS Langworth Branch .
I was served by George who was very helpful with sound advice and detailed knowledge , where he showed me the parts on screen and ordered them for me.
He contacted me directly when they arrived a great service good old fashioned Lincolnshire Customer Services can highly recommend Ripon Farm Services - Langworth a first class service

23 July 2025
Unprompted review
Rated 5 out of 5 stars

I contacted their Customer Services tto seek advice.

I contacted their Customer Services to seek advice on Stihl products, and was advised on the best appliances that suit my requirements, unfortunately I couldn't purchase them as i did not live in their supply catchment post code area. However they were able to supply me with a Hayter Sprint grass bag and it was despatched me my address at a minimum postal cost to me.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Very good website, but decided to check by phone too. Went through my mower blade part requirement with Ben, as there were numerous similar part variants. He was very helpful and quickly confirmed the correct one. Ordered at 10:30 (everything confirmed immediately by email) and my parts arrived before 09:30 the following day, everything correct. Competitive pricing, very pleased. Will definitely use again.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service and really fast

Ordered parts for a lawn mower from their website which was easy to use and find what I required and stock availability. within 24 hours the parts are delivered to me customer service is 5 star and the prices charged for delivery was fantastic.

31 July 2023
Unprompted review
Ripon Ground Care logo

Reply from Ripon Ground Care

Hi Paul,

Thanks for your kind review, we're delighted to have been able to help.

Thanks again.

Rated 5 out of 5 stars

F G Adamson and son deserve a gold…

F G Adamson and son deserve a gold medal.
I have been dealing with this company online from London, have given them wrong information about the parts I need, and been a general nuisance.

At all times and at every turn the people at F G Adamson and son have been terrific. They accepted the return of the parts I ordered in error, gave me advice on what I really needed, sent me the correct bits and were fantastic in all regards.
Many thanks

11 July 2023
Unprompted review
Ripon Ground Care logo

Reply from Ripon Ground Care

Hi Michael,

Thank you so much for sharing your positive feedback. We're delighted to learn of your experience and are happy to have been able to help.

Thanks again for your business and we hope to deal with you again in the future.

Rated 1 out of 5 stars

shop elswere for repairs

Arrogant member of staff sat on his computer never even came to the desk to assist.Shame east yorkshire mowers are still not in business got a great customer service from them'.

19 June 2023
Unprompted review
Ripon Ground Care logo

Reply from Ripon Ground Care

Hi Tony,

Thank you for leaving your feedback, we're very sorry to hear of your poor experience.

As a seasonal business we're right in the middle of our peak, and due to both planned and unplanned absences we are doing our best to continue to provide our high levels of service to every customer.

Please be assured that you will not have been intentionally ignored, rather that the member of staff was part way through helping another customer - either online or over the phone.

If you'd like to speak to us to discuss further, please don't hesitate to contact us on 01482 631148 and ask for Michael.

Rated 5 out of 5 stars

Excellent service from Alan

Liaised with Alan on the phone regarding a Briggs & Stratton recoil assembly parts. Explained everything extremely well and provided sound advice on how to install.
Experienced some delay in delivery but wouldn't let that detract from the service. Fitted the parts and my late father's rotavator now running after 3 years, well done the rotavator now bringing some sentimental value.
Stephen

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Bought a new chainsaw today

Bought a new chainsaw today, was assembled and fuelled ready to go, new from the box full working. The sales next are excellent and very knowledgeable! Definitely going back again

4 June 2022
Unprompted review
Ripon Ground Care logo

Reply from Ripon Ground Care

Hi Ricky, thanks for your review. We're delighted to read your positive comments and are pleased you've had such a good experience.

We hope to see you again in the future.

Rated 5 out of 5 stars

Great company op service

Great company, I ordered a mower part on one day and it arrived the next morning. When I phoned to check a detail, they were really helpful. Even sent me an email with a parts diagram to check that it was the correct part.

23 March 2020
Unprompted review
Ripon Ground Care logo

Reply from Ripon Ground Care

Thank you for your comments. They are much appreciated and will be passed onto our parts department.

Rated 5 out of 5 stars

Quick delivery brilliant service

I bought a Honda Brush cutters at 10.30am yesterday it arrived at 9.30 am today . I was amazed when the delivery guy had it on his shoulder ! I said they say 3 to 5 days he said l don't know why it is always next day . I have a Briggs and Stratton Mower l will be using them for Spares .l ordered the Brush cutters by phone NOT online the people on the other side where so polite and nothing was to much customer service wise . Very happy with the purchase

28 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Site for Parts

Ordered a part for a Honda lawn mower engine late on Friday 13/05/16 which was delivered this morning, Tuesday 17/05/16 by Royal Mail.
Finding the correct part was easy. Whole process efficient. Excellent service.

17 May 2016
Unprompted review

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