BuyBackWorld Reviews 359

Very high appraisals and fast payment. The website doesn't look great, but they are a solid service. Much better offers than what you get from the "animal" website.

I received notification on October 17th that my cellphone was approved and that I would receive my money within 2 to 3 business days of the notification. I've had to write to the support email several times, and they only open one ticket. I have no problem with them sending me the payment in 7 to 10 days, but don't send me an email saying it will take 2 to 3 days. All around 4 stars but they will do best next time.

I am not getting any update on the payment for sending and accepting my devices. They state payment is to be sent via Venmo in 2-3 days and now itt has been 6+ bussiness days and they are not getting me any update besides the below. Dont sell to them.
Thanks for following up with us and we apologize for the delay. We have created a ticket with our Billing Dept. to issue your payment and as soon as they do, we will notify you via email.

UPDATE: I was finally paid. Still very annoying.

Something has changed at BBW where I have sold many items over several years. Never in the past have I needed to contact BBW customer support to inquire about receiving my payments for items that were tracked as being received, opened/inspected and approved for payment. After 5-7 days I have now twice had to contact customer support to ask about my payments to my Venmo. This never use to be the case, something something has changed at BBW and I hooe this can be corrected so I can continue using BBW.

Excellent experience, simple process and quick payments. Updated all along the way

Sold them AirPods 2 pro they sent it to a koala refurbishment they said AirPods were fakes it a lie I checked serial number on apple website it came back with a warranty date like it supposed to. now that want me to pay return shipping don’t deal with these people thieves they can stick the AirPods where the sun don’t shine lesson learned

This company actually paid me( and paid quickly) for four old iPads filling my cabinets. I thought they were worthless, even though they were still in perfect shape. I believe in repurposing rather than filling our land fills with toxic products. They are a well run company that does exactly what they advertise.

Extremely easy site. I had three phones. I sent one to Buyback, and the other two to a different site. The other two came back to me due to me declining the offer that was $5 other than the $120 they said. Buybackworld did not do this. They made an offer I sent phone and I received money. Like it should be! I will be sending them these other two.

Great communication from the company and paid more than other places. Quick and easy website to get an offer to sell old phone. Have used them several times and each transaction went well.

I was able to easily find the items I wanted to sell and get them scheduled. One of my items wasn't on the list maybe it was too old.

glad to find a place willing to take my old apple device and give me a little money, easy process

I’ve sold to BuyBackWorld a couple of times and the process has always been easy. They offer fair rates and it’s quick!

I've used BuyBackWorld numerous times now, and I find them to be consistently reliable. While it does take every bit as long to get a check as they warn, I've never had any kind of dispute over the condition of the phone or any problem getting paid exactly what was agreed to when I created the sale.

I had a used cell phone, a less popular brand - NOKIA & it failed to sell on E-bay, so I found this company & I decided I was willing to take le$$ since I realized they're a re-seller & need to make some profit on it.
I described my phone & condition (perfect for it's age) and they offered me $20 contingent on their inspection.
I accepted the offer & they e-mailed me a shipping label. A week later they contacted me to indicate the phone passed their inspection & the $20 would be sent to PayPal I believe. It was all good.

Exactly as advertised. You pack your device with their free packing slip. Then, you ship it with the help of any UPS store. I asked for the money as a check, which was a mistake on my part, but even that only took about a couple weeks if I remember correctly. Trustworthy service all around.

Excellent service, shipping times were quick and the payment was instantly delivered as soon as it was ready.

I sold with this company through a vender and they bought from these without a problem, then when I sold to them again they said my items were not authentic. I sent they a receipt like they asked for and I have nit gotten back from them or know why would they say my item is counterfeit

I sent in my old electronics for cash. Excellent communication and service, would use Buy Back World again in the future.

Customer service via email or phone needs improvement! The check was valid I got paid within a week of BuyBack receiving my item. I was wrong, Thank you

I have used BuyBackWorld to sell used laptops and cellphones and the experience is consistently very smooth. I would use them again! Thank you so much.